This is one of the biggest scams that appears completely legitimate and trustworthy. I deposited $100, and shortly afterward, without my knowledge or consent, they supposedly deposited $4000 into my a... See more
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Andy Robertson’s foolish comment below sums up the clowns who follow BSV, as it is in fact an April fools article mocking the fraud Craig Wright. I actually find it weird bitstocks associate themse... See more
Company replied
Bitstocks openly supports Craig Wright, false Satoshi Nakamoto, notorious liar and a fraud. They also support BSV, Bitcoin fork, saying that it is true Bitcoin. Completely delusional. I've used th... See more
Company replied
Bitstocks Gravity is the greatest experience I’ve ever had buying, selling and storing my crypto. It’s the closest thing by far to having a true, custodial crypto ‘bank account’, and even better becau... See more
Company replied
Company details
Information provided by various external sources
Bitstocks was founded in 2014 as the City of London’s first Bitcoin market advisory and investment firm, with an over-the-counter (OTC) arm, providing services to individual, retail investors and institutions alike. Since then, we have evolved into a trusted education and media house in the digital asset space, with an ethos to Educate, Empower and Evolve. Gravity, our connected Bitcoin banking ecosystem enables users to benefit from everyday financial products and services, backed by the power and scale of Bitcoin Satoshi Vision (BSV).
Contact info
London, United Kingdom
- hello@bitstocks.com
- www.bitstocks.com
You should know
1.6
Bad
83 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A trusted crypto broker account
A trusted crypto broker account.
Been using Bitstocks and Gravity for a number of years and I highly rate their skills and service
April 15, 2021
Unprompted review
Reply from Bitstocks
Hi Richard, thanks so much for the review - we're so glad to have you with us! All the best, Bitstocks
Crypto newbie looking for a home
As a Crypto newbie it was a case of looking at as many companies as possible to try and find out which company makes trading as straight forward as possible. It soon became a case of a 'dear caught in a headlight' syndrome, but I then found 'Bitstock'. They advertise an easy to use platform and the claims they make are honest and to the point. Registration was a doddle and im now looking forward to a long and prosperous future with this company !!....and one last thing, like all companies, customer service is paramount and I was able to speak to a Bitstocks represenataive at any given time. Two weeks in and im still waiting to speak to someone at a very prominent company beginning with the letter'C'. Hope this helps others in a similar position to me!!
February 1, 2021
Unprompted review
Reply from Bitstocks
Hi Mehmet, thanks so much for leaving us such a great review. We're so glad to hear that you found Gravity easy to use and that our Support team was as responsive as you expected them to be. We look forward to our long and prosperous future together also! All the best, Bitstocks
they have not got a clue what they are…
they have not got a clue what they are doing
January 22, 2021
Unprompted review
Reply from Bitstocks
Hi John, thanks for leaving us a review. Sorry to hear you're unsatisfied with the service you've received from us. Please do get in contact directly to give us more detail, as we'd be happy to look into the matter and hear any further feedback. All the best, Bitstocks
Openly state Craig Wright is satoshi…
Openly state Craig Wright is satoshi and scam people into thinking bsv is bitcoin when it obviously is not. Bsv is a scam.
December 19, 2020
Unprompted review
Reply from Bitstocks
Hi Liam, thanks for leaving us your thoughts.
We appreciate that there are various camps of thought regarding BSV, and everyone is entitled to their own opinion. As a business, we’ve done our due diligence, and after extensive research, came to the conclusion that there was sufficient evidence for us to support our choice.
Our roadmap for product and service development relies on building on a secure, stable, unchanging protocol that is compliant with legal frameworks, and as such, BSV is the chain that fulfils this by applying the design of the original whitepaper.
We hope to show the world what can be built on BSV and welcome you to join us on Gravity soon.
All the best, the Bitstocks team
Vee for vendetta against problems
Support has been thorough without ever taking short cuts. Vee is courteous and efficient.
Made any problem in the automated account opening process a challenge never frustrating.
Top Notch support effort.
November 11, 2020
Unprompted review
Reply from Bitstocks
Hi Enrico, thanks so much for taking the time to leave us a review. We'll pass your kind words on to Vee and we hope you enjoy using Gravity! All the best, Bitstocks
I felt treated like a criminal
I had an account with Gravity over a period of 2 months and the level of scrutiny and questions being sent to me on every single purchase and transfer I made was appalling, I was bombarded like a criminal, and after the last email to explain myself once again I simply withdrew my BTC and closed my account.
Their excuse remains that they're following money laundering and terrorism guidelines, whereas 99% of my small account came from buying BTC directly from my bank account. This is embarrassing to me and I can't take it anymore, I'd rather keep my money in my bank account than deal with such nonsense.
October 26, 2020
Unprompted review
Reply from Bitstocks
Hi Austine, thank you for taking the time to leave us a review and we’re sorry to hear you've left Gravity. As our team explained, all transactions on Gravity are monitored, with information or documentation being routinely requested by our Compliance team. This is part of our commitment to regulatory practices and processes, including the Know-Your-Customer (KYC) and Anti-Money Laundering (AML) requirements. To our knowledge, we only requested information about a single transaction and the Compliance team were satisfied with your response. Again, we’re disappointed to see you leave Gravity, but please also understand that we must comply with these regulations if we’re to maintain the safety and security of all client assets. All the best, Bitstocks
Great experience
Had a minor issue with my account, but the support team were fantastic in resolving it. Would also highly recommend the Gravity platform in general.
October 14, 2020
Unprompted review
Reply from Bitstocks
Hi Jack, thanks so much for the review! Glad to hear we could resolve your issue quickly and that you enjoy using the platform. All the best, Bitstocks
Smooth excellent UI
Smooth excellent UI, brilliant customer service.
Over the last 8 years I've used many exchanges and similar, Bitstocks I've been using for months now and is now by far my favourite.
August 6, 2020
Unprompted review
Reply from Bitstocks
Hi Joel, thanks so much for letting us know we're your favourite platform and we're glad to hear you're happy with the customer service too. Keep an eye out for lots more great features coming soon! All the best, Bitstocks.
absolutely brilliant support from Vee at gravity
absolutely brilliant support from Vee, got me set up pretty quickly after I let support know that the automated verification system didn't work with assistive technology for the blind, a lot of crypto companies who claim to be accessible to all exclude the disabled by not even trying to adapt their processes when we run into a problem. not at Gravity, I'm all set up with both gbp and eur accounts and they've taken my feedback on board. thank you so much!
August 6, 2020
Unprompted review
Reply from Bitstocks
Hi Craig, thank you so much for taking the time to leave us a review. We were more than happy to assist in any way possible to get you set up! Your feedback about accessibility was also hugely appreciated by our UX/UI team. All the best, Bitstocks
Gravity is user friendly and simple to use
I have been using Gravity for a while now and really like the product. The whole user experience from initial set-up to buying/selling crypto is very intuitive and straight-forward. The only comment I would make is that it would be good to have a feature in place where you can automatically download your transaction history. This would assist with record-keeping and tax calculations, etc.
August 1, 2020
Unprompted review
Reply from Bitstocks
Hi there, thanks so much for leaving us your feedback. We're glad you like using the platform and find it simple and easy to use. We totally agree that being able to download your transaction history is a must-have, and we're actually working on releasing that feature at the moment. Keep an eye out for it!
Beautifully designed, simple to use
I've been using Gravity from Bitstocks for the past 10 months, I can't fault it, the user interface design is plain and simple to use, faster payments work great, it's a much better customer experience than Coinbase. Highly recommended!
July 31, 2020
Unprompted review
Reply from Bitstocks
Hey Scott. Thanks so much for the review - great to hear from one of our earliest users! We're glad you love the platform - there are more great features are in the pipeline, so watch this space ...
Tarnished with the Scam Brush
Andy Robertson’s foolish comment below sums up the clowns who follow BSV, as it is in fact an April fools article mocking the fraud Craig Wright. I actually find it weird bitstocks associate themselves with the fraudster & BSV. The ceo comes across as an intelligent guy must be on the Wright & Ayre payroll.
July 28, 2020
Unprompted review
Reply from Bitstocks
Hi Jamie, thanks for your thoughts.
We fully appreciate your philosophical standpoint - we knew when we decided to support BSV and the original whitepaper design of Bitcoin, that it wouldn’t be for everyone. However, as a business, it's of paramount importance that we can forecast our development roadmap against a chain that won't have regular protocol changes. We also have to consider the technology's long term legal compliance. Our focus as a company needs to be on delivering the best service and products to our clients, and spending as little time as possible worrying about our public ledger database being able to scale and its compliance. BSV delivers on all fronts, as did the whitepaper from 2009.
We can also assure you that our CEO is not on anyone’s payroll - if you follow his socials or listen to the Bitstocks Podcast on YouTube, you’ll see that Michael is a regular critic of toxic behaviour within the entire crypto-community, including people who work in BSV.
We hope this response helps.
All the best, the Bitstocks team
A company with a strong vision
A company with a strong vision, and in no way are being shaped by others or being influenced by money. The roadmap is clear and precise and there technology and knowledge is the highest of all in my opinion.
This trust-pilot page isn’t to complain about Craig Wright here, that isn’t an honest review on the company at all.
Looking forward to what’s to come.
July 6, 2020
Unprompted review
Reply from Bitstocks
Thanks so much for your kind words Harrison. We're so glad you resonate with our mission and we're looking forward to what's still to come also!
Bitstocks openly supports Craig Wright
Bitstocks openly supports Craig Wright, false Satoshi Nakamoto, notorious liar and a fraud. They also support BSV, Bitcoin fork, saying that it is true Bitcoin. Completely delusional.
I've used their service in the past, but can't any more, not with their open allegiance with the enemy of Bitcoin and pathological liar, Craig Wright. He has been confirmed as fraud, please see recent Craig vs Kleiman court battle. Also, type into your search engine "Craig Wright fraud" or "false evidence". You will find dozens of examples.
Shame on you, Bitstocks. This shallow deception serves no one, but yourselves.
September 28, 2019
Unprompted review
Reply from Bitstocks
Hey there, thanks for leaving us your thoughts on Bitcoin SV.
Bitstocks thought long and hard about which ‘fork’ of the bitcoin protocol to support back in 2018 and after extensive research, chose the one which best reflected the original whitepaper design.
At that time and now, we take a very tech-focussed view - as a business, it's of paramount importance that we can forecast our development roadmap against a chain that won't have regular protocol changes. Also, we have to consider the technology's long term legal compliance. Our headspace, as a company, needs to be occupied by delivering the best service and products to our clients, not spending time worrying about our public ledger database being able to scale and its compliance with legal frameworks. BSV delivers on all fronts, as did the whitepaper from 2009, and our allegiance is to the technology, not the creator.
We understand that philosophically, you felt unable to continue to use Bitstocks services based on our decision back then, but we hope to show the world what can be built on BSV and welcome you to join us on Gravity soon.
All the best, the Bitstocks team
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