While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Never had any problems until now but as explained by admin the bank has held the cash to complete checks. Banks don't like crypto hence them holding the cash until they can be certain. Don't let this... See more

Rated 5 out of 5 stars

Easy & fast trading with competitive rates. Coins arrive within an hour, and if you have any issues with your transaction, help is on hand, with helpful & professional assistance. You use your own... See more

Rated 5 out of 5 stars

Have used for several years. Find the process simple & efficient. Nice easy way to acquire crypto using faster payment direct from UK bank account. Only issue has been when a bank flagged larger amoun... See more

Company replied

Rated 5 out of 5 stars

I like many others I see in the comments and reviews, struggle to see past the what looks like high fees charged on the Bittylicious platform. However, it is a price worth paying for peace of mind,... See more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Investment Service
  6. Payment Service

Written by the company

Cryptocurrency platform offering the simplest way to buy and sell Bitcoin, Ethereum and other cryptocurrencies..


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth process - a price worth paying

I like many others I see in the comments and reviews, struggle to see past the what looks like high fees charged on the Bittylicious platform. However, it is a price worth paying for peace of mind, just look at the reviews of other platforms in comparison. 8-O

I find trading (the whole process from start to end) on Bittylicious simple and flows smoothly, especially for someone like myself who does not trade a lot. (I.e. a novice.) There are also no 'middleman' (platform) hassle ("regulation" interference forced on them by all the you-know-whose) and hidden fees afterwards, when trying to get your crypto or money off the platform after trading.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

I have used Bittylicious on numerous…

I have used Bittylicious on numerous occasions and have never had anything but first rate service. Clear communications, quick no hassle service. And support are fantastic, I unknowingly over paid and received an email telling me how to apply for the over payment refund. Which was done in under 24hrs. This company could teach a few of the bigger exchanges how customer service should be done. 10/10 thank you .

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service…

I think what singles Bittylicious out is their superb customer service I have had problems with larger exchanges in the past and their customer service takes weeks or months to respond, if at all. I found it impossible to contact anybody, to get a contact address or to find out where they were based - even what country they were based in.
But Bittylicious is like dealing with a family business - any queries will be responded to and resolved within minutes. This is important in an ever-more-difficult regulatory environment where fresh obstacles are being put in our way all the time.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with Poloniex and Bitilicious helped

I had a problem with Poloniex. Their Google Authenticator 2FA stopped working, locked me out of my account, and then followed days of Chinese named support desk people making excuses. Today's latest, of so many requests, was asking how I originally bought crypto over the years. So I went to Bitilicious, where I was locked out due to an old email address of mine. Their whole verification process, including proof of ID, took 20 minutes. James was amazing. Now I have my audit trail of purchases since 2017. Sent it as proof to Poloniex as they requested (who then asked for a 13th proof). That to a pensioner in 70s trading with pension funds. I never had a single problem with Bitilicious in nearly 8 years, from when cryptocurrency exchange was relatively young.

Moral: trust the integrity and efficiency of Bitilicious. Avoid in every way the non-existent mind-changing low-trust unsupportive and costly Chinese (my Chinese wife agrees, been over there many times). And if you come across Poloniex support staff named Christina He or Min Han in SE Asia--- run fast. Very fast!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommended

used bittylicious for years very straightforward and easy to use site , and they always get back to you pronto if you have any general questions or issues with a trade
as fees included in quoted price you know where you stand
i would recommend them highly .

January 31, 2025
Rated 5 out of 5 stars

A great site

A great site, simple and easy to navigate.
Great customer support - immediate customer support actually.
Great prices, great service. I would recommend to anyone who is new to Bitcoin or even those advanced. I’ve used the site for years and have had absolutely no issues.
Thank you guys!!!

January 31, 2025
Rated 5 out of 5 stars

I'm used this service since 2016

I'm used this service since 2016, never had any problems with payments, always received fiat from brokers in time. And i'm the real person, i'm not bot who's leaving good feedbacks.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very simple to use

Very simple to use. Used it for about 5 years. Very seldom had any problem and when I have it's been resolved quickly easily and friendlilly.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, all issues (generated by myself!) were handled and understood by staff. Simple process to handle crypto transactions.

November 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look