I’ve used BK Services Online a couple of times now. The first time I found on delivery that I’d ordered the wrong thing. Not a problem. As soon as I contacted them the correct item was sent out immedi... See more
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Ordered some venting products for a Kitchen project. Was proactively contacted shortly after ordering to advise that one of the items wasn't in stock and to set expectations/check that slight delay wa... See more
Richard is a credit to your company, even though there was a delay to my order through circumstances that were beyond their control, he kept me updated on the status and when it was resolved the goods... See more
After a failure on the part of the wholesaler, Richard went out of his way to get a very low value item to us and keep us up to date re. delivery etc. I wouldn't normally write a review for receipt of... See more
Company details
Information provided by various external sources
BK Services offer our customers one of the best and most comprehensive range of Furniture Fittings and Architectural Ironmongery.
Contact info
Manor Farm Mews, Church lane, SG7 5EE, Bygrave, United Kingdom
- 0800 999 2255
- info@bkservicesonline.co.uk
- www.bkservicesonline.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great product and prompt delivery.
Excellent customer service and follow…
Excellent customer service and follow up .
My ordered part was discontinue by the manufacturer, but they helped by advising on the replacement item .
It arrived in time and was a perfect fit !
Excellent customer service
I ordered a couple of parts for my kitchen. One arrived but the other didn’t. I phoned the shop and my call was answered immediately. They couldn’t have been more helpful and quickly had a replacement dispatched. I would 100% recommend them.
Brilliant Service
Got a rapid callback after ordering some cabinet rails and I had missed the brackets. Very helpful, reasonable price and quick delivery 👍
Excellent communication regarding…
Excellent communication regarding order, supply and delivery.
I had a last minute change to my order…
I had a last minute change to my order and they dealt with it quickly
First class customer service!
Nick couldn’t have been more helpful, even though I had to go back to him 3 times! He listened to my problems and came back to me with the correct parts.
Delivery was next day.
First class customer service, thank you.
Great service
Great service
The ordering process was easy. There was a minor hitch but a very pleasant gentleman telephoned to explain the issue and resolved it. The delivery was speedy. All in all, an excellent service was provided.
I ordered the item online
I ordered the item online, but unfortunately the item was obsolete, the guy from BK Richard contacted me and managed to source the correct item, extremely helpful company
Delivery of 3m rails was on time
Delivery of 3m rails was on time, and product was reasonable price.
Having ordered my items they were…
Having ordered my items they were dispatched as two items. One extra long part was damaged on route. I emailed the company and they made sure the new part was with me the following day. Communication was excellent.
Good service
Item was not in stock so the company phoned me to check that I could wait for the delivery and offered a refund if I didn't want to wait. Item arrived when they said it would. Friendly and helpful communication
Very good communication with seller
Very good communication with seller
Fast shipping good prices Just A+
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