Blackcomb Shop Reviews 

94
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I got the last pair of DC's in 44.5 when all shops in Germany were sold out for a good price. Delivery to Germany very fast in 3 days. Very nice company. Greetings to Czechoslovakia. Keep the game run... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of Cool Shoe Corp flip flops to be delivered in UK. I was a little worried as there was no shipment data happening so emailed customer service & asked. They responded straig... See more

Rated 5 out of 5 stars

Just bought a Nitro Snowboard, good price, said it would be delivered on the 10th of November, its day 6 early in the morning and it’s already home. Very easy order, fast delivery, just the board coul... See more

Company replied

Rated 5 out of 5 stars

I wanted a particular pair of limited edition DC trainers that were out of stock everywhere, except for blackcomb! I was a little hesitant at first, but no customs charges and super quick delivery! Pa... See more

Company details

  1. Sportswear Store
  2. Sporting Goods Store

Written by the company

Currently we offer fashion for sports like hiking, camping, jogging, swimming, skateboarding and snowboarding. Actually, last two mentioned sports were the center of our focus at the beginning but eventually, we have significantly expanded our product range. At present, our customers can choose from brands as Vans, Converse, DC Shoes, Burton, Roxy, Quiksilver, Horsefeathers, Funstorm, Dakine, Salomon, Deuter, Rip Curl, Billabong and many others.


Contact info

4.1

Great

TrustScore 4 out of 5

94 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(94)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m amazed!

OMG, I’m so happy and satisfied with my purchase and delivery time. Everything was just perfect and I love so much my product. Looking forward to receiving my new orders.

Great work guys, keep it up, you are amazing!!!!

January 13, 2022
Unprompted review
Rated 2 out of 5 stars

UK import tax

The snowboard boots were a good price even with the delivery costs from the Czech Republic, but what I hadn't anticipated was the £80 import tax as the UK is no longer in the EU. This made the product significantly more expensive than buying from a UK shop. Would have been helpful to have an idea of just how high the tax was before purchase, as I wouldn't have bothered if I had known.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Might be back for more...

Ordered 5 pair of socks on Monday, got them on Friday delivered to Denmark. Even the customer support answered within a short period. Great service, well done!

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of Cool Shoe Corp flip…

Ordered a pair of Cool Shoe Corp flip flops to be delivered in UK.

I was a little worried as there was no shipment data happening so emailed customer service & asked.

They responded straight away explaining it was public holidays in Czech & my item would be shipped later that day.

They arrived in perfect condition within the next week, no duty tax extra import fees

Extremely happy with them & would deal with them again

Thank you

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience!

I ordered a new snowboard helmet and goggles on Wednesday, and received them on Sunday in Montreal, Canada! Super fast fulfillment and shipping, product quality amazing, and they have an awesome selection of styles that you can't find in North America. Would definitely order from them again.

January 17, 2021
Unprompted review
Rated 5 out of 5 stars

Post Brexit No Problems :)

Found a gorgeous cheap Roxy swimsuit on this site. Was nervous about purchasing as had seen negative reviews and it was immediately post Brexit, so was concerned that I might be charged import tax on top or it would take ages to arrive. Went for the cheapest shipping option. Item took less than 2 weeks to arrive, got a despatch email and I emailed back after a week asking for a tracking code, which was immediately emailed back to me, and I was delighted that the package was on its way and arrived the next day. They are VAT registered so you don’t get stung for additional costs.
I have no experience of returning an item, which could be trickier, but if you know exactly what you are buying and the size you need that’s not an issue.
I will definitely recommend this company to others, as the purchase was smooth and the price excellent!

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

quick service and a solid experience

bought a pair of vans sk8-hi pro (which were not available in my country - that size and color) and some bearings just days ago.
they shipped in record time and the delivery to Portugal was smooth.
I highly recommend them.. and I admit I was skeptical at first.. since I didn’t know the shop before and the prices are quite good.
will buy again for sure.
also: the website is solid (huge plus)!

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Gave this site a try and was great

Gave this site a try and was great. Although at times postage to Australia is quite expensive, however I found many items that hadn’t even been released yet in Australia. Fast communication and fast delivery and dispatch. A+++

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Superfast customer service through…

Superfast customer service through email. They replied in minutes. I ordered a duffel bag that was a lot cheaper than anywhere else in the world. They said it would arrive in six days. I needed it for a trip so I had to ask. It arrived in three days from the Czech Republic to Sweden. Perfect packaging. Perfect everything. Will of course order there again if they have good offers.

September 4, 2020
Unprompted review
Rated 3 out of 5 stars

Awful delivery, but nice price

I ordered a sleeping bag and I received an email about the delivery time. I was at the home the whole day and exactly at the delivery time I received another email that "unfortunately you were not available and your order will be in a store, go and pick it up!" I am so upset and shocked! However, the price was competitive!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a hat after seeing so many good…

Ordered a hat after seeing so many good reviews on trust pilot.com. It came exactly as promised, from Czech Republic to Los Angeles in 4 days! Product is brand new and I couldn't find it anywhere else online or in store. Highly recommend this company!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous

Ordered a pair of Crocs my wife wanted but could not find them anywhere in her size. Arrived within 48 hours , fabulous service . will use them again.

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

VERY RELIABLE

I ordered a snowboard from them that was sold out in all United State stores including the Burton website. And I received the package in 2 days all the way from Europe despite the Covid-19 pandemic. I highly recommend purchasing from this website.

May 10, 2020
Unprompted review
Rated 4 out of 5 stars

Quick billing remedy

I haven't received the product just yet, but I wanted to compliment the AT support staff for responding to my inquiries via email (Jan, Nusa, Barbara). In the end, I ended up calling direct to correct a poor decision on my part (to order using pre-payment instead of online credit card order). Barbora not only helped solve the problem with the payment within a couple of minutes (without any further input needed from my side) but also placed my order to ship the same day. A big relief, considering I am planning to go on vacation in 8 days. Thank you, Barbara and team. :)

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Delivery and returns worked well

Ordered a ski helmet, was really good value delivery was tracked and arrived on time. unfortunately the helmet didn’t fit and I needed to return it - did that via Parcelforce, yes it was at my own expense but that’s how it works, they received it and very quickly processed a refund. So can’t fault them at all overall a good experience.

March 10, 2020
Unprompted review

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