Blacks - Bath Reviews 4

TrustScore 4 out of 5

3.8

Abbeygate Street 7-8, BA1 1NP Bath, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good value and great quality fleece. Very quick delivery to store and good customer service.

Company replied

Rated 5 out of 5 stars

I tried on boots in the shop but, as they did not have my size, the assistant suggested trying online. This worked very smoothly and they turned up within a few days

Company replied

Rated 3 out of 5 stars

Nice clean tidy store, fantastic bargain on the Rab t-shirt, not sure if the store assistant was having a bad day , but didn't seem exactly enthusiastic, bordering on miserable.

Company replied

Rated 5 out of 5 stars

The sales assistant was extremely helpful and friendly and it was a pleasure to be rewarded with a small discount for my lifetime yha membership.

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Running Store
  6. Shoe Store

About Blacks - Bath

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • Abbeygate Street 7-8, BA1 1NP, Bath, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good value and great quality fleece

Good value and great quality fleece. Very quick delivery to store and good customer service.

May 15, 2026
Blacks - Bath logo

Reply from Blacks - Bath

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Rated 3 out of 5 stars

Nice clean tidy store

Nice clean tidy store, fantastic bargain on the Rab t-shirt, not sure if the store assistant was having a bad day , but didn't seem exactly enthusiastic, bordering on miserable.

April 19, 2026
Unprompted review
Blacks - Bath logo

Reply from Blacks - Bath

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Rated 5 out of 5 stars

Helpful and efficient

I tried on boots in the shop but, as they did not have my size, the assistant suggested trying online. This worked very smoothly and they turned up within a few days

February 3, 2026
Blacks - Bath logo

Reply from Blacks - Bath

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Rated 5 out of 5 stars

A friendly welcome

The sales assistant was extremely helpful and friendly and it was a pleasure to be rewarded with a small discount for my lifetime yha membership.

February 4, 2026
Unprompted review
Blacks - Bath logo

Reply from Blacks - Bath

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

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