Blacks - Bury St Edmunds Reviews 

Charlie really helpful and offered lots of advice with tents and camping gear. Highly recommend.

Went in today and was served by Joe I was looking for Nikwax for our gortex jackets, there were a few products to choose from and was a little confusing Joe was excellent he took the time to explain the process of how to use the product which was good as I would have used it wrong !

friendly and knowledgable member of staff - Danielle. Waited patiently while I fitted and chose my shoes

I was served by Dave when buying new walking boots and he was super friendly, knowledgeable and helpful! Would definitely choose this branch again it was really useful to have someone so helpful.

Very helpful staff- Dave and jay
Really comfortable walking sandals
Excellent price

We were served by Charlie. He was very knowledgeable, patient and helpful. We are very impressed by our experience, and will definitely be coming back in the future to buy more.

Fabulous shop, really helpful staff, quality products, and great customer service when I had to return something (not faulty just not quite what I wanted). Will definitely be using Blacks in the future

Great experience at Blacks Bury St Edmunds store. Looking for t-shirts. Danielle could not be more helpful, ordering my size and offering a discount if I bought a second t-shirt. The second t-shirt was a different brand to the first and neither was in the store promotion. Thank you to Charlie for approving the discount and reassembling the t-shirt that was too large. Finally, a big thank you for making a fuss of our shy dog. She would shop here everyday. We'll be back.

Danielle did a really great job helping me to buy some walking boots and checking they would be ok for my inserts.

A big Thank You to the staff of Blacks in Bury St Edmunds, who were incredibly patient and helpful in helping me select my new Scarpa mountain boots. Great product, great value and a great shopping experience with helpful, friendly staff who have excellent product knowledge. The advice on boot fitting and construction gave me every confidence that I was buying the right boot. Furthermore, the staff were again friendly and helpful when I decided to swap the boot for a different size on a different date. Definitely my Go To store for my outdoor equipment.

I love the outdoors in the UK. Today was my first time in this store as I needed a day out due to a family tragedy. It is a great store. Charlie and his team did an excellent job. Thank you so very much. 👍🏽👍🏻

Absolutely brilliant amazing deals and I can get anything I need for there ... Would definitely recommend you to anyone and everyone who ask xx

Thank you to David and Holly for helping me find the shoes my wife had sent me to buy. David talked me through the best option from the list and Holly quickly found a pair in the correct size.

We dropped into the store after receiving an email with offers, obviously we were surprised and saddened to see the closing down signs, however we took the opportunity to make a few purchases we hadn't planned on making! And Hollie was extremely helpful, nipping up & down the stairs to save me struggling with the stairs! With no pressure to rush our shopping, We were glad to hear the store is altering to a Go Outdoors so it will not be an empty shop and the staff will remain so all good for all those concerned, including Bury St Edmunds, we will no doubt be back and we recommend Blacks for good products, good customer service and value for money. Its a tough commercial world, obviously a strange old world, so keep smiling and enjoy every day.

Visited this store recently to purchase a couple of rucksacks and a new quote, was served by Jamie and Hollie, both were so helpful and friendly with loads of knowledge.
Highly recommend shopping here for all your outdoor needs

Excellent service received by Danielle in Bury St Edmunds, I’m new to hiking and she made everything so much easier and explained what would suit me better, I’m so pleased with the items I’ve bought
5* service

Knowledgable and attentive staff and two discounts given (sale price and membership discount) Have yet to wear the purchase.
Served by Joe

Went to Blacks for some hiking gear with my daughter for her upcoming school trip to Iceland. We were assisted by the absolutely wonderful Danielle, who was incredibly knowledgeable, patient and thorough in helping my daughter select the perfect footwear. All aspects of our shortlist were discussed, and I was very impressed at her ability to prioritise what we needed. We took a lot of her time with no complaints, and as a result my daughter is now all set for her trip. We’re both very appreciative and we will no doubt be back! Thank you Danielle!

We were a group of 5, attracted in to Blacks because of the sale. Between us we spent over £300.
Danielle was extremely attentive and patient, especially with regard to my husband’s purchase of an expensive pair of trainers - she showed great professionalism and knowledge which he found very helpful, thus enabling him to come to an informed decision.
We all appreciated her friendliness and efficiency and judged to be a great asset to your company.

I bought a pair of Meindl walking shoes and was served by Charlie who was very helpful , knowledgeable and professional . Thankyou Charlie , keep up the good work and pray God's blessings on you both now and in your future ahead .