I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... See more
Company replied
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I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... See more
Company replied
My partner was ill and wanting me to collect a Backpack for her. Her online order had went missing in the post. She was wanting the same Backpack but with the online discount. I spoke to the manager (... See more
Company replied
Phoned to enquire about product. Spoke to Daniel, very helpful, informative about Sizing as in EU sizes. Answered all questions on product, offered to hold product for 24 which was helpful and appr... See more
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I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... See more
Company replied
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Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, United Kingdom
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Today I visit the shop looking for a waterproof jacket! Ceri help me to find the ideal item, gave me different options and a lot of information! Thanks

Reply from Blacks - Glasgow
Elizabeth was very patient and helpful when I couldn't decide which pair of boots to buy. She served me in a very friendly and professional manner explaining the differences between the boots.

Reply from Blacks - Glasgow
Great service from Rachael Argyle street Glasgow. Item was reduced to a reasonable price.👍🏻

Reply from Blacks - Glasgow
Excellent service From Holly! Made sure I had everything I needed and made me feel more comfortable in the store!!

Reply from Blacks - Glasgow
Great experience from beginning to end. Holly was very helpful and knowledgeable about our options for rain pants that we had come in to buy. She helped us to get the best product for our needs.

Reply from Blacks - Glasgow
Rachel was really kind at the til. Got helpful information. The store is really easy to read, minimal guidance is enough. The quality of coat is good enough for the price. We will surely come back here.

Reply from Blacks - Glasgow
Was served by Fran, lovely woman who made sure I had everything I needed and was obviously happy to help :)

Reply from Blacks - Glasgow
We came to the store on Argyle St, Glasgow to buy new footwear for a walking holiday. We were welcomed into the store which was a nice touch. Once we had picked out our choices we approached Rachel to find the correct sizes for us and to try on the shoes. She was lovely. Very friendly and attentive. She explained everything well and after a few trips back and forth we found the right sizes. She dealt with us so well that we found just what we needed in excellent time and purchased walking shoes and boots. They're great quality and we look forward to wearing them on our trip. The prices were very reasonable and the staff friendly and knowledgeable. All our questions were answered quickly and correctly. We left feeling very happy. Top marks for hassle free shopping.

Reply from Blacks - Glasgow
I recently visited the Blacks shop on Argyle Street to find a quality pair of trail shoes I was having trouble finding the day before in other shops.
I was welcomed by one of the staff as soon as I walked in and explained what I was looking for.
They showed the options available and explained what was likely best, given my preferences and as luck would have it, my size was available for the 2 pairs I tried on which for me, and how much I find shopping to be laborious and tiresome, was a relief and helped tremendously by the knowledge and guidance of Liz.
She wasn’t trying to sell me anything but simply help me and she did exactly that in what I can only sum up as a great visit to this store and I appreciate her help very much. I will be back for anything else I need for future outdoorsy ventures!

Reply from Blacks - Glasgow
Super range of stock and helpful staff. The store looks fab too. Rachel at the till was so friendly. Great service!

Reply from Blacks - Glasgow
Liz was very helpful offering advice on some walking sandals I was looking to buy. Rachel at the till point was also very friendly and even gave me some tips for an upcoming trip to Malta 😊 would definitely return, never felt pressured and staff all made us feel like valued customers.

Reply from Blacks - Glasgow
Rachel was nice and friendlyRealy Helpfull good luck In you're training all the best going forwards take care and God Bless.

Reply from Blacks - Glasgow
Rachel argyle Street branch was outstanding

Reply from Blacks - Glasgow
Salesperson knew just by looking at my shoes what length of shoe laces I needed. Changed them out in the store and walked away a new man!

Reply from Blacks - Glasgow
We got all the maps we needed for our upcoming trip. Thanks to Rachel & team

Reply from Blacks - Glasgow
The shop was well stocked with exactly what I needed. Layla was very friendly and helped me choose the right size gas bottle.

Reply from Blacks - Glasgow
Perfect Berghaus jacket, large size my husband was delighted with the comfort and pocket access, very good quality, delivered as stated within a couple of days Thank You

Reply from Blacks - Glasgow
Really helpful, friendly staff, Andrew and Aaron helped me with footwear and clothing and were both great. Good sale on.

Reply from Blacks - Glasgow
Would like to thank Fran & Dan from BLACKS in Argyll st for their great service' couldn't be happier! , the staff at this store are a credit to their company' Got my self a new Berghaus jacket and boots and was very pleased with my whole experience at this store, will definitely be going back to Blacks Argyll street.

Reply from Blacks - Glasgow
Rachel was prompt in showing me to the fitting room, so I check the sizing of some waterproof over trousers. Polite and helpful, she completed the purchase for me.

Reply from Blacks - Glasgow
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