Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... See more
Company replied
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Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... See more
Company replied
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... See more
Company replied
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... See more
Company replied
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... See more
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29-31 King Street, JE2 4WF, St Helier, Jersey, United Kingdom
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Very impressed with the staff namely Anna and Kiona. Both were supportive and professional as they helped us find the right hiking boots ( Salomon) as we train for mountain summits in UK and Africa. Keep up the great customer service!

Reply from Blacks - Jersey
Blacks - Jersey
From entering the shop i was greeted with a smile and hello, which is rare these days. Anna asked if i required help and provided me with answers to my questions in relation to Rab waterproofs. Anna also assisted with the purchase of Colombia fleece jackets. Great customer service from a knowledgeable friendly staff member.
Sussy had been very kind and helpful . I was shopping with my partner and both girls working were very friendly and supportive
Excellent customer service!
Our customer associate was knowledgeable and super helpful! Five stars Sussy!
I found the staff very helpful when I needed to find a new pair of shoes. Kiona and Nico where very helpful throughout my shopping experience. I will be gong back in future.

Reply from Blacks - Jersey
Was met by sussy who was very helpful very friendly and she really knows your products very well would highly recommend to anyone and the quality of products are of very top quality thank you sussy very much steve

Reply from Blacks - Jersey
Very good service from a staff member, Kiona. She noticed I was looking a little lost and came straight over to help. She assisted me with finding the correct product for my needs and was very knowledgeable.

Reply from Blacks - Jersey
Angie was a great I help me really fast and she asked me all the right questions and help me find the right socks for my brother

Reply from Blacks - Jersey
Great service. Big Thanks to Barbara for her kindness and advise .I recommended shoping there😍😍😍

Reply from Blacks - Jersey
Sussy , was very nice and kind to us yesterday in the store.
Very warm welcome to us and our dog.
We prefer to spend money where we can all shop as a family. We ended up also buying lots of stuff on line .
Thanks for ur kindness and advice.
Many thanks 100 best customer service in jersey .

Reply from Blacks - Jersey
I recently popped into your st Helier, Jersey store to purchase some inflatable mattress for my party sleepover business.
Your staff couldn’t have been more helpful, not only checking in the storeroom for extra but allowing me to collect later on in the morning via the rear door.
Due to my experience I have regained my trust in your company having twice tried to purchase online only for both orders to be returned with no explanation.

Reply from Blacks - Jersey
Angie was amazing, helped me get everything I needed for my winter trip to Sweden! 10/10 service (and Anna too!)

Reply from Blacks - Jersey
I spent some time in Blacks Jersey buying hiking boots which is a new experience for me!
Anna was extremely knowledgeable about the products on offer and her patience with my indecisiveness was much appreciated.
I ended up with beautiful, extremely comfortable boots which are perfect for my needs.
A five star experience all round.

Reply from Blacks - Jersey
Excellent customer service at Blacks - King Street, St Helier, Jersey Channel Islands. Both ladies were extremely helpful and friendly. Nothing was too much problem. My gear bought this afternoon fit well. Prices were sensible. Thank you to the team.

Reply from Blacks - Jersey
Visited Blacks today looking for hiking shoes, and am incredibly pleased with the experience. Angie, Anna and the team were all incredibly accommodating, patient and proactive with offering the best solution to my needs.
Angie in particular from the team offered well founded suggestions for different shoes and made the process stress-free; even explaining past customer feedback to ensure needs were met to the best solution.
They even very kindly added an additional discount onto the final bill after trying out some clothing. Would definitely recommend visiting!

Reply from Blacks - Jersey
Was served and helped by Anna and Angie (might be misspelt!). They were extremely helpful, polite, knowledgeable and very kind! They were exactly the same to the previous customer! Great staff!

Reply from Blacks - Jersey
Been out shopping on Saturday and decided to buy myself a pair of Salomon track shoes. Nicola and Barbara were more than helpful and they both went above and beyond so that I ended with a great shopping experience! Well done girls, you are such a wonderful team down at Blacks! Thank you, Alex

Reply from Blacks - Jersey
Sussy was on it from the start. She quickly grasped what I was looking for and was very helpful throughout. A great experience m buying shoes.

Reply from Blacks - Jersey
Great range of walking shoes and boots available . Anna , who served me, was knowledgeable about the products and endlessly patient finding the best footwear for me .

Reply from Blacks - Jersey
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