My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... See more
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My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... See more
Company replied
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... See more
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Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... See more
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Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... See more
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233-235 High Street, Unit 1A, LN2 1AT, Lincoln, United Kingdom
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Shopping for some new walking boots. Logan was really helpful and knowledgeable.

Reply from Blacks - Lincoln
Great selection of products in the Lincoln store, picked up a nice fleece for working in the winter. Very friendly and helpful staff.

Reply from Blacks - Lincoln
Very helpful and practical advice by Will and his colleagues at Lincoln 091 - and a good product at a good price (Jaguar trainers)

Reply from Blacks - Lincoln
I’m not often moved to write reviews such as this, but our experience at Blacks yesterday warrants that this be done. We visited the Lincoln store yesterday to stock up on some warm/waterproof clothing for an upcoming trip to Snowdonia. We found everything we needed, at very reasonable prices for such good quality items. The gentleman that served us (Stuart) was excellent to deal with. He was very knowledgeable about the products that we had questions about, but didn’t pester us which made it as good a shopping experience as it could be. Another associate even brought our dogs a wee treat which they greatly appreciated, we’re loving the dog friendliness vibe in Lincoln just as an aside, and Blacks was brilliant in this respect also. And to top it all off with a cherry we even received a £40 discount as a result of our National Trust membership! Will definitely be heading back to Blacks first for any future outdoor clothing requirements.

Reply from Blacks - Lincoln
Very friendly and helpful staff. I was directed to Sam who was very knowledgeable and gave me good advice on buying a new pair of walking boots

Reply from Blacks - Lincoln
Great help from Logan to find a set of new boots, knowledgeable and friendly service. Definitely recommended.

Reply from Blacks - Lincoln
Guy upstairs, good advice on a commuter/cyclist rucksack. Thanks!

Reply from Blacks - Lincoln
Indiana was very helpful in assisting me to buy merrell shoes

Reply from Blacks - Lincoln
Logan at the Lincoln store was brilliant. I was looking for some new hiking boots and he was great, lots of knowledge on different boots, didn’t mind when I tried on lots of different pairs! An asset to the team!

Reply from Blacks - Lincoln
Tom the assistant working in the shoe department was fantastic. Helpful, knowledgeable and professional. Nothing was too much trouble. Made me feel as if finding a suitable pair of walking shoes was his priority. Great service.

Reply from Blacks - Lincoln
They had the waterproof jacket in stock that I’ve had my eye on for a while AND some shorts that I already owned but had been looking for to buy a second pair.
There was a male member of staff who unlocked a changing room for me and another who replaced the hangers nicely on the clothing I’d tried on. That will be why the store is so tidy!
My husband asked if the jacket could be price matched as it was available for a few quid less in another store. This was done absolutely with no fuss for which I was really grateful for.
Also had a lovely and funny chat with Becky on the checkout.
Will be in Lincoln a bit more often in the near future and will certainly visit this store again.

Reply from Blacks - Lincoln
Lincoln branch: The assistant upstairs was amazingly helpful and new his stuff about camping gear and walking shoes. We found lots of useful gadgets that I didn't know I needed!

Reply from Blacks - Lincoln
Placed a order with Black’ s the site was easy to access and use, product description spot on , I received my order within four days, excellent customer service, used online after my first visit to the Lincoln store. The staff in store also provided excellent service, they were polite, friendly and helpful. In all shopping online and in store at Black’s it was a first class experience and will continue to use Black’s, fantastic service.

Reply from Blacks - Lincoln
Sam the sales advisor was very helpful, nothing was to much trouble as we where a pain. Trying different footwear styles sizes, but my wife bought a pair and I did. Many thanks to blacks..... 😊👍

Reply from Blacks - Lincoln
Had to change due to size.Shop assistant very friendly and reordered to exchange only took a few days so speedy delivery back to store.

Reply from Blacks - Lincoln
Buying walking shoes, helpful unpressured service. Jess was friendly and efficient. Would shop here again.

Reply from Blacks - Lincoln
Bought some shoes from Blacks in Lincoln. Staff were very nice and friendly. Chelsea was very patient and helpful in getting us sorted out. Thankyou Chelsea 🙂

Reply from Blacks - Lincoln
Very good service. Friendly and knowledgeable staff especially Natalia.

Reply from Blacks - Lincoln
A very lovely gentleman named Tom helped me today. I was looking for sleeping bags, and have never gone camping before, so I had no idea what I needed. Tom was kind enough to recommend some perfect products, and I walked away very satisfied with my purchase. Thank you, Tom.

Reply from Blacks - Lincoln
Great service and advice from Natalia. & Alex. Thank you

Reply from Blacks - Lincoln
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