Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... See more
Company replied
Wheeler Gate 38-40, NG1 2ND Nottingham, England, GB
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Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... See more
Company replied
I went in looking for some new hiking boots recently, i was very quickly seen to by jerry. They offered some of the best customer service i’ve gotten from a blacks, checking to see what discount got... See more
Company replied
Easily the best retail experience I’ve had by far. An unfortunate set of circumstances led to me having to replace just about ALL of my kit only four days away from the biggest expedition of my life.... See more
Company replied
I was unfortunately disappointed with my experience at Blacks. The store was very messy, with sale baskets full of non-sale stock, and asking staff about this they said other stock had just made its w... See more
Company replied
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Wheeler Gate 38-40, NG1 2ND, Nottingham, England, United Kingdom
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Excellent service from John in Nottingham, many thanks

Reply from Blacks - Nottingham Wheeler Gate
John provided great customer service in helping me find what I was looking for

Reply from Blacks - Nottingham Wheeler Gate
Exceptional customer service from the team.
Raia went over and above to source my hiking boots from the stockroom as they were not on display.
Ria also informed me about the price match facility which enabled me to purchase my boots at the same discounted price advertised online.
John and Karen were very friendly and took an interest in my love for hiking, even recommending locations for scenic hiking spots.
Such a pleasant shopping experience I will definitely be shopping here again.
Thank you 🙂

Reply from Blacks - Nottingham Wheeler Gate
Went in for a backpack that would fit on a flight as hand luggage. Raa was extremely helpful, friendly and knowledgeable and helped me find exactly what I was looking for. Great experience!

Reply from Blacks - Nottingham Wheeler Gate
Went in for some sunglasses to use while driving. John was amazing he understood what I was looking for straight away. Absolute legend John. Thank you

Reply from Blacks - Nottingham Wheeler Gate
Excellent service from Raa and John today. Provided great advice and were very patient with me. Wasn't really expecting to buy today, but walked out with a pair of Merrell MOAB 3's. Thanks very much.

Reply from Blacks - Nottingham Wheeler Gate
Amy was incredibly, friendly, knowledgeable and helpful. Had an amazing experience when choosing some waterproof clothing.
We need more people in the world like Amy.
Thanks so much for making my day!

Reply from Blacks - Nottingham Wheeler Gate
Bought walking boots. John and Raa were very helpful, knowledgeable and gave me all the time I needed to choose the boots.
Lovely and very knowledgeable staff! I was helped by Raa upstairs. She kindly guided me through the diffent hiking boots options for someone looking for a large toebox, breathable and confy boots. I totally recommend Blacks!
We had excellent service in this store, we walked in on the off chance of having some kids walking shoes at a good price and we were helped by Gerry upstairs. She could not have been more helpful and we walked out happy with our purchase.
We had excellent service with a smile from Harrison. He showed lots of alternatives to chose a pair of walking trainers. Superb
Harrison helped me to buy a great pair of walking boots, perfect for my needs.
Highly recommend Blacks in Nottingham.

Reply from Blacks - Nottingham Wheeler Gate
Gerry was very helpful and knowledgeable with assisting me buying my first pair of boots for DofE
Raa was enthusiastic without being pushy. She knows her product range (walking and hiking boots) really well and made it easy to decide/buy. I’m really pleased with my new Scarpa Cyrus GTX shoes
Great service and competitive pricing.
Gerry was incredibly helpful and had the right pair of hiking boots in front of me in a couple of minutes.
Gerry was amazing and very helpful
I went to look for a top for my son to boulder in. John the assistant could not have been more helpful, offering his advice on tops he uses for climbing. Good choice of products and great savings.
I dropped in while passing to see if my favourite shoes were available and was pleased to find they had them in my size and there was a hefty New Year discount as well. The service was quick and courteous as always so I'd tried the shoes and parted with the money within 5 minutes, substantially happier. Gerry on the till was friendly and cheerful to round off a good visit.
Gery was very attentive and had expert knowledge which helped me choose my new shoes. I felt very looked after and absolutely love my purchase.
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