First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... See more
Company replied
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First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... See more
Company replied
I visited the Sheffied Moor store to buy some new walking boots. Mollie served me on the shoes and was knowledgable, friendly and patient whist I tried on a wide range of options. Based on Mollie’s a... See more
Company replied
Outstanding customer service. My 18 year-old's boots (bought a couple of years ago in a different shop) were uncomfortable. We were open to buying a new pair, but Trav showed us how lacing them dif... See more
Company replied
I would like to have given 0 stars but that wasn't an option. I purchased 2 pairs of shorts online and phoned the store to ask how long I had to collect, I was told 2 weeks. I planned to collect in th... See more
Company replied
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69 The Moor Shopping Centre, S1 4PF, Sheffield, United Kingdom
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Stevie gave us exceptional service when buying our tent, can’t recommend enough!

Reply from Blacks - Sheffield
Called in as we noticed they had a sale on and we both needed new walking boots/shoes. I can't remember the names of the staff, but the guy who helped us getting the shoes and the girl on the till, were really helpful and friendly.

Reply from Blacks - Sheffield
I went into your Black’s shop on the Moor earlier on looking to find a new pair of hiking boots and was served by the manager (Stevie). She spent a while helping me pick out the perfect pair. I ended up with a new pair at a reasonable price and she even helped me find a new jacket on top. Incredibly friendly and knowledgeable about all the products I enquired about and I’ll definitely be visiting the shop again. 10/10 shopping experience!

Reply from Blacks - Sheffield
Not been for a while . Shop was wonderfully Christmassy . Great to see new items and the same helpful staff . Love having a laugh with Stevie and Jade

Reply from Blacks - Sheffield
Came in for a jacket was served by mollie and she was very helpful from start to finish and helped me out with what I needed

Reply from Blacks - Sheffield
Was in store about 4 weeks ago now on a Saturday morning looking for some new walking shoes. I am a bit of an awkward customer as i have quirky feet but i was lucky enough to get help from a very pleasant young girl called Molly (if i remember correctly!). What an absolute credit to the store and young people in general. She certainly knew her shoes and was a great help in assuring i ended up with the right pair of shoes for me. Many thanks.

Reply from Blacks - Sheffield
Visited Blacks on Saturday, looking for a new hold-all. The girl that served me was excellent. She apparently works part time at the weekends. I didn’t buy it on Saturday, but bought it today. All staff involved with my purchase were just great. Thank you.

Reply from Blacks - Sheffield
Came to get some waterproof trainers/wellies for dog walking spoke with a molly who was super helpful and pointed me in the right direction! She needs a raise!!

Reply from Blacks - Sheffield
Great Customer Service.
We needed help with selecting sleeping bags and Maddie was excellent, nothing was too much trouble. Thank you.

Reply from Blacks - Sheffield
Just visited Blacks on Fargate Sheffield, was served by Maddie who was very helpful and as I was struggling to find boots that fitted well, Maddie was organised and went back and forth with boots I selected, then she came back with boots she thought may fit of a slightly different design and they were perfect. Maddie upsold me some boot protector and a bag too and arranged cover to help another customer at the same time, she also ensured I received the best price possible. Maddie went above and beyond from a customer service perspective and is definitely a credit to Blacks.

Reply from Blacks - Sheffield
The server Rio was very nice, she gave us an extra discount and was very welcoming and down to earth definitely a good company to buy from

Reply from Blacks - Sheffield
Excellent customer service. Was served by Molly who went above and beyond to help. Nothing was to much trouble for her. A real asset to the company.

Reply from Blacks - Sheffield
Great recommendations and service from all staff in store, especially from Ross who picked out the perfect waterproof coat for me and talked me through a few brands. Came just in handy the week after!

Reply from Blacks - Sheffield
Great store! Stevie was extremely welcoming when I came into the store. I needed support with a Garmin watch and she really helped me choose the right one for my needs. Very warm and friendly. Just the right balance when you go into a store like Blacks.

Reply from Blacks - Sheffield
Popped in to look for a light walking jacket and was delighted by the range of stock. Do I got distracted but was able to find a great local jacket- RAB , thanks to the staff
No pressure just guidance .. plus a fair price sold me

Reply from Blacks - Sheffield
Emily was very helpful with helping out ordering something they didn’t have in my size was great service

Reply from Blacks - Sheffield
Went in to purchase some new walking boots at the weekend, I was helped by a lovely young lady called Mollie, she was very knowable about the product and patient allowing me the time I needed to make a decision on what I wanted x

Reply from Blacks - Sheffield
Nice friendly staff, the help and knowledge of staff was really helpful, I will be back!! Was helped by a very smiley Molly, what a pleasure she is!! Hold on to her, she is a credit to the store!!!

Reply from Blacks - Sheffield
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