Blacksmokeindustries Reviews 

34
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Ordered. Paid. Waited. Recieved some "GOOGLE BUSINESS" verification. Waited. Emailed. Waited. Requested refund. Waited. Wallet $200 lighter. SCAMMERS!!!

Rated 4 out of 5 stars

Do yourself and our economy a favor, support Black Smoke Industries, a small business trying to make parts available for a great price. BSI has unmatched customer service and did everything they could... See more

Rated 1 out of 5 stars

I ordered an item as a Fathers Day gift on June 11th It showed in stock. On June 12th I messaged Blacksmoke to send me the tracking number. I never got one.They messaged me back on June 13th and tol... See more

Rated 1 out of 5 stars

It shipped out of Oregon, I can't believe you couldn't make a two minute call to Isspro's home headquarters and have it dropped shipped to me. Put the order in on the 22nd, you took my money on the 26... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Black Smoke Industries is your one-stop shop for diesel repair and performance parts, along with drive-in service and repair. Since 2009, Black Smoke Industries has been on the cutting edge of diesel performance, giving our customers the parts they need to pull further, race faster, and increase their towing and fuel efficiency. Our shop does repairs, sales & installations on location. We also sell high-performance parts on our website.


Contact info

2.1

Poor

TrustScore 2 out of 5

34 reviews

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2.1

All reviews

(34)

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Rated 1 out of 5 stars

Scammed for $200

Ordered. Paid. Waited. Recieved some "GOOGLE BUSINESS" verification. Waited. Emailed. Waited. Requested refund. Waited. Wallet $200 lighter. SCAMMERS!!!

November 30, 2021
Unprompted review
Rated 4 out of 5 stars

Customer service that cares

Do yourself and our economy a favor, support Black Smoke Industries, a small business trying to make parts available for a great price. BSI has unmatched customer service and did everything they could to make my experience as good as possible. Buying from BSI you’ll know you’re in good hands, I won’t hesitate to purchase from them again.

April 23, 2019
Unprompted review
Rated 1 out of 5 stars

NO Communication

We ordered a part on 7/15/18 then got no communication until I sent an email on 7/27/18 to find out where our order was, then i get told after 2 tries at communication with this company that oh it's back ordered and won' t be available to ship until 8/7/18, now it is 8/10/18 and I have had to send another email to find out what is going on because once again NO COMMUNICATION

August 10, 2018
Unprompted review
Rated 4 out of 5 stars

Called & a man answered

Called & a man answered, did not identify the business until I specifically asked if I had Black Smoke Industries. Alex should identify his business when he answers the phone.

July 30, 2018
Unprompted review
Rated 1 out of 5 stars

Still Waiting

I ordered an item as a Fathers Day gift on June 11th It showed in stock. On June 12th I messaged Blacksmoke to send me the tracking number. I never got one.They messaged me back on June 13th and told me the inventory was wrong and the item is not in stock. Today is June 26 still no delivery.
Very frustrated and disappointed.

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

Alex is awesome

Alex is awesome! You got me the right parts for a very tricky Mopar truck and everything works awesome! The mounting location for the compressor is a joke because it has to be removed to replace the oil filter. So I mounted it under the bed frame over the rear differential. I had to add wiring to do so but it was worth the effort to keep the engine bay less cluttered. But the directions are clear that came with the kit are easy and straight forward so was appreciated.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Smooth deal

Smooth deal. The item was delivered quickly and directly from Pakbrake.

April 3, 2018
Unprompted review

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