blakedowncarcompany.co.uk Reviews 

16
TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

16 reviews

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3.8

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(16)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Best Avoided

I can safely say Blakedown Car Company in
Wombourne are the worst car dealer I have ever had the misfortune to encounter. Do not be fooled by the flash cars, Blakedown do not have the warranty repair service, customer service or expertise to back up their overpriced vehicles. Faults with the vehicle from the start and repairs took weeks. A blatant lack of customer service or thought for the inconvenience they caused. Best avoided, we have purchased a brand new vehicle now from a main dealer as we could not trust the car we had purchased from Blakedown.

October 30, 2025
Unprompted review
blakedowncarcompany.co.uk logo

Reply from blakedowncarcompany.co.uk

Thanks for your feedback, Louise.

We are sorry to hear that you feel this way about your experience, as we always aim to provide a high standard of service to all of our customers.

For clarity, the issue you experienced was investigated thoroughly and ultimately resolved with the vehicle being repaired by a main dealer. Despite the higher cost to us, we followed this route to ensure the work was completed to the correct standard and the issue was properly addressed.

As is often the case with faults of this nature, diagnosis required input from multiple specialists and ultimately main dealer involvement. This can take time and is not always within our direct control. That said, we acted as quickly as possible at each stage to progress the matter. Throughout this period, we also provided a courtesy vehicle at no cost to minimise inconvenience and ensure you were not without transport.

We appreciate that this situation has impacted your confidence, and we are sorry that your experience did not meet your expectations on this occasion. While we strive to deliver a positive experience for every customer, we recognise that this is not always possible.

We note your decision to change vehicles following the repair and remain available should you require any further assistance.

Thanks,
Blakedown Car Company

Rated 5 out of 5 stars

I have purchased two wonderful cars…

I have purchased two wonderful cars from Elias, Pete and the team at Blakedown. Zero pressure when it came to sales, and they were super knowledgable about the vehicles. They were a pleasure to deal with, and the cars represent excellent value. I have to also complement the team on their after sales - they have been spot on, and it has been a pleasure to communicate with them. I recommend them highly, and will no doubt be purchasing further vehicles from Blakedown in future!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought my car from Blakedown…

I recently bought my car from Blakedown Car Company and honestly couldn’t be happier with the whole experience. From start to finish, everything felt easy, professional and genuinely friendly.

Jordan was absolutely brilliant, really helpful, knowledgeable and never pushy. He took the time to answer all my questions, made sure I felt confident in my decision, and kept me updated throughout the process. You can tell he genuinely cares about his customers and takes pride in what he does.

The car was exactly as described, beautifully presented and ready when promised. The whole process was smooth and stress-free, which makes such a difference when buying a car.

I would 100% recommend Blakedown Car Company, and especially Jordan, if you’re looking for great service and a trustworthy team. I’ll definitely be returning in the future!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Blakedown Cars

I purchased my Porsche Macan in December 2025 from Blakedown Car Company, being the second car I’ve had from them. Yet again, the whole experience was genuinely excellent from start to finish. The customer service was outstanding - friendly, professional, and never pushy. I contacted them knowing what I wanted and they absolutely delivered. From my first message to them, I felt really well looked after and nothing was too much trouble for Pete who dealt with me during the sale.
The part exchange process was incredibly straightforward and stress-free for me, especially when it came to the exchange day. Everything was explained clearly, the valuation was fair, and it all moved along smoothly with no problems at all. They handled all the details efficiently, which made the whole process feel easy and reassuring.

The car was exactly as described, no nasty surprises and was an absolute dream to drive away - still is to this day!

It’s clear that the guys down at Blakedown Cars really care about their customers and take pride in the service they provide, hence why I went back for the second time!

I am very happy with the experience overall. I wouldn’t hesitate to recommend them to anyone looking for a high-quality car and top-class customer service. Well done guys!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Special thanks to Pete

I picked up my VW T-Roc in December 2025 from Blakedown Car Company, and I can honestly say it was one of the easiest car purchases I’ve ever made.

From the first conversation to driving away, everything was handled efficiently and professionally. Pete was brilliant, genuine, down-to-earth, and incredibly helpful without being pushy. He kept me informed throughout and made sure all the details were sorted, which made the whole experience feel relaxed and straightforward.

The T-Roc itself was prepared to a really high standard and looked fantastic when I collected it. It drives perfectly and has been exactly what I was hoping for.

If you’re looking for a dealership that values customer service and makes the process smooth from start to finish, I’d highly recommend Blakedown Car Company. A top-class experience all round.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgable, friendly & great staff

Took my car in for a part exchange which they gladly took & bought a brilliant car! The salesmen was really informative and wasn’t pushy (think his name was Elias). Will definitely be returning! Thank you Blakedown 👍

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Five-Star Experience from Start to Finish

I recently purchased my Range Rover from this dealership, and I honestly couldn’t be happier with the entire experience. From the very beginning, the level of professionalism and care was outstanding.

A huge thank you to Elias, who made the process smooth, transparent, and genuinely enjoyable. He was knowledgeable, attentive, and never once made me feel pressured. He took the time to answer all my questions and made sure I was completely confident in my decision.

The vehicle itself is everything I was looking for and more, it has all the features I wanted, drives beautifully, and was presented in immaculate condition. It truly feels like the perfect car for me.

The service from the outset was exceptional, and it’s clear this dealership takes pride in both their vehicles and their customer experience. I wouldn’t hesitate to recommend them to anyone looking for quality cars and first-class service.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆ Disappointing experience

★☆☆☆☆ Disappointing experience – lack of transparency and after-sales support
I purchased my Porsche Taycan through Elias at Blakedown Car Company. During the sales process I was sent photos of age-related marks, which were acceptable. I specifically asked about alloy condition and outstanding recalls and was told the alloys had been refurbished and that all recalls would be completed.
I agreed a price using my own finance, for which Blakedown charged an additional fee.
On collection I arrived early but was rushed off site due to the next customer. Before I had even set up my phone or radio I was asked to move the car. At that point a 12V battery low warning appeared and remained after driving. Shortly after, the car began to steam up and I discovered there was no heating at all.
The car also had not been charged as agreed, meaning I had to stop on my journey home to charge and then request reimbursement from the dealership.
When I contacted Blakedown about the battery and heating, they wanted the car returned under their in-house warranty, however this involved cutting open the battery and voiding the Porsche warranty. Under pressure I reluctantly accepted £1,000 contribution instead.
After contacting Porsche directly, I discovered there was an active recall on the heating system, which could not be completed until January, despite me collecting the car in December.
I am now also in dispute over the alloys, having been told the previous refurbishment was poor and they cannot be properly re-cut. Blakedown suggested a painted finish instead of diamond cut, which is not how the car was sold. I was also told the car had never had paintwork, yet lacquer peel on the charging flap suggests otherwise. I am still awaiting the V5.
There was plenty of contact and positivity up until payment, but once completed communication dropped significantly. Very little of what was agreed had actually been done, and resolving issues has been made unnecessarily difficult.
Overall this has been a stressful and disappointing experience. I would not recommend Blakedown Car Company. I have photos and supporting documentation from Porsche if required.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great car, great service!

Initially very nervous buying a car online and having it delivered relying only on video and images!
Honestly, I couldn’t be happier.
The whole process was smooth, the guys I dealt with Elias and Pete were professional, courteous and extremely helpful with my many questions.
The car is stunning, if I pick it up on anything it would be a stone chip above a door which has been touched in with paint but that didn’t stop me giving 5 stars.
Reasonably priced and in exceptional condition compared to the shockers I viewed at a couple of Mini dealerships!!
Had a couple of issues with an additional alarm system but the guys couldn’t have been more helpful.
Wouldn’t hesitate to recommend, they have great detailers….. it was prepped and presented immaculately, thanks so much!!

August 15, 2025
Unprompted review
Rated 3 out of 5 stars

So recently purchased a vehicle from…

So recently purchased a vehicle from Blakedown car company. Agreed a PX price for my vehicle subject to seeing it and after checking the price didn't change, so that was good.
Few issues after picking the car up in regards to bodywork IE the rear bumper has had a bump at some point and the spray job isn't great, and also the bumper isn't attached correctly.
Something you are not told and 1 to watch out for is your log book. 2 weeks down the line and i still haven't received mine. Normal turn round time from the DVLA is 5 working days when completed online (which it was). However they do not process your new log book with DVLA until a week after your purchase (company policy) which you don't get told. I only found this out when i phone to find out where it was.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, made an offer on my car subject to checking, they turned gave the car a thorough check and paid the agreed price straight away.

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Audi Q7 !!!! STILL FOR SALe

Audi Q7 !!!!!! STAY AWAY NOW BACK FOR SALE

On wednesday 21st of august i traveled from south wales to blakedown to collect my audi Q7 described on the website and by the sales representative Ben as"immaculate condition inside and out"

On arrival i met the sales representative Ben when i say met it was more of a he took my log book whilst the mechanic took my car jumped in with dirty uniform on and sped off and i was left in the middle of the car park with two children.

I wasn't even shown to my vehicle that i had "purchased" i found this in the car park and proceeded to take a look around myself to my utter shock and disbelief that the car was in no shape or form immaculate condition. The side steps were worn with rubber hanging of there were dents and a scratches all over the car (i understand this is an older car however one of the worst condition cars i have ever come across) The cills all inside the car were all ripped and torn and the interior was dirty.

On inspection to the back of the vehicle (which was parked up against the showroom tight i'm guessing to hide the damage especially me being female and that i wouldn't look) there was damage to the bumper to the point it needed a new bumper and complete re spray i was disappointed that i was not told the truth on how the car actually was.

When ben came to query how everything was i stated the car was an absolutely shambles and showed him the damage to where he stated he never knew it was there as he never even looked at the car. Now this is quiet worrying due to
this person being the sale representative who actually sold us the car. I also stated that he was more interested in my vehicle and inspecting it for PX that maybe they should spend more time looking at the vehicles they actually sell.

When i asked where my vehicle was ben stated it was "up on a ramp" as that's what the "inspection" was i had no idea that this was the case never told and never give my permission not that i had anything to hide but a low performance car i did not
give my authority to take and put up on a ramp without my permission or
myself been visible, i asked ben to get the car down immediately to where he "thought he had told me".

On contact with the director via email we were offered a £50 gesture of good will.

When we contacted Ben the sales rep to state there was damage on our car which was not there before the director then sent us an email to retract that offer and to not contact again due to us threatening with "burning the place down" when we challenged this and asked for proof we received no response.

This company will leave a sour taste in your
mouth they will waste your time and waste your
money and it was clear to me that they bodge vehicles rather than giving it the fix that it needs- ultimately this Q7 is getting a patch fix which in time the new owner will have to suffer the cost.

This company is a shambles avoid at all costs i have left comments on facebook and their instagram page with this review all to where they have been blocked and deleted.

STAY AWAY we are now
left with a damage vehicle due to their negligence

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

sold a car to these guys and the whole process was incredibly easy, a real pleasure to deal with.
The driver Steve turned up promptly and was very professional, highly recommended.
I will certainly be checking your stock next time i'm looking to buy.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Blakedown cars must be the worst car…

Blakedown cars must be the worst car dealer i have ever dealt with avoid at all costs, warranty isn’t worth the paper it’s written on.

They sell ex track cars, cat d cars , damaged repaired cars most with a shady history and will leave you thousands out of pocket

After sales is shocking and want nothing to do with any issues or concerns, Jordan is arrogant, customer service is poor.

Purchased an RS3 and after 680 miles it needs brakes all round top suspension mounts and has a gearbox issue roughly 4K worth of work to put it right.

STAY AWAY FROM THESE CLOWNS THEY SELL ANYTHING THEY CAN GET THERE HANDS ON THESE DAYS.

THESE CARS ARE NOT CHECKED BEFORE THEY ARE SOLD...BUYERS BEWARE GO ELSEWHERE AVOID THESE COWBOYS

Theres plenty of other bad reviews about this company all over the internet..buy from elsewhere avoid Blakedown at all costs

🤡🤡🤡🤡

July 5, 2023
Unprompted review

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