Blaser Mills Law Reviews 

101
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting their dedication to ensuring a smooth process. People frequently highlight the excellent service, noting how proactive and thorough the team is in handling complex situations. Reviewers also appreciate the exceptional communication, with quick responses, clear explanations, and constant updates contributing to a stress-free experience. However, some customers mentioned dissatisfaction with the accounts payable and completion service, citing issues with responsiveness.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, often describing it as excellent and stress-free, with many... See more

Customer service

Clients share positive opinions on customer service, highlighting the excellent professionalism and helpful... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication. Customers highlight quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently worked with Blaser Mills Law in our first home buying process. Zara was simply exceptional with all attention to details, quite structured conveyancing process and accessible all the time.... See more

Company replied

Rated 5 out of 5 stars

We engaged Blaser Mills Law team twice in the last 12 months. Firstly, to sell a flat and then to buy a house. Zara and Michaela are a very good team there. They are very professional and efficient. I... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Zara and her team at Blaser Mills enough. Zara’s professionalism, efficiency, and attention to detail have been outstanding throughout the whole process. It’s been a long journey (throug... See more

Company replied

Rated 5 out of 5 stars

Zara is not one to let things lie at the bottom of the pile. She is always ready to respond by email, phone, WhatsApp documents, sometimes beyond normal office hours. Her advice is good and measured w... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Lawyer
  6. Real Estate Attorney

Written by the company

We are a full-service firm, offering a comprehensive range of legal services to businesses and private individuals. We act for blue-chip companies that are household names as well as SMEs, entrepreneurs and not-for-profit organisations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(101)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Slow service

April 9, 2024
Unprompted review
Blaser Mills Law logo

Reply from Blaser Mills Law

Thank you for your feedback, and we're sorry to hear about your experience. We'd love the opportunity to look into this further and assist in any way we can. Please feel free to reach out to us directly so we can resolve the issue.

Rated 5 out of 5 stars

Responsive, knowledgeable, professional and warm

I was referred to Blaser Mills by my sisters friend and I didn't realise just how grateful I would be to have switched my solicitor to Adam. He was extremely knowledgeable, supportive and able to deliver unsavoury realities with a level of warmth I wasn't expecting to recieve. He was highly responsive, very open about what to expect and I followed all the advice given which resulted in the best possible outcome, which was to keep my child. Hannah supported me with my court hearing as Adam was unavailable and she was definitely on the same page in how she conducted herself. I couldn't be happier with my decision as this was a stressful process and I can see just how (with my previous solicitor) I could have been left feeling throughout what is a lengthy process.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

excellent

I used Blaser Mills for conveyancing my mothers house sale and our appointed solicitor Zara and her team have done an excellent job; prompt, reliable, no-nonsense communications between ourselves and the other parties solicitors, transparent about the costs involved and very helpful in general. Would highly recommend from our experience.

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Did not follow instructions and deny responsibility

We have used Blaser Mills last year and it was a very poor experience. They did not follow our instructions, completed the sale and we were left to later find out that the instructions given were not followed, leaving us in a complicated situation. They also deny fault even though we have written evidence of the services we requested and an invoice that shows we paid for those same services to be requested. Do not recommend this firm.

May 1, 2023
Unprompted review
Blaser Mills Law logo

Reply from Blaser Mills Law

Thank you for your feedback and we are sorry to hear about your experience. So that we can investigate this further, please can you contact us at enquiries@blasermills.co.uk

Rated 1 out of 5 stars

Questionable charging for obtaining Grant of Probate.

Following the passing of my mother, her Will was passed to Blaser Mills, although originally placed with Francis & How.
I assumed we would be treated fairly regarding costs.
Asked to quote for obtaining Grant of Probate, we were quoted between £13k - £15k (inc VAT) that also included cashing in assets - probably no more than a total of £35k.
My mother’s Will was not complicated, no pensions, no other property - other than a shared home with my father who is still alive.
Following the extraordinary amount we were quoted, I’m pleased to say we had the same service provided by Zedra UK Ltd for £1500.
Perhaps Blaser Mills had the decimal point in the wrong place?

August 9, 2023
Unprompted review
Blaser Mills Law logo

Reply from Blaser Mills Law

Thank you for your feedback and we are sorry to hear about your experience. So that we can investigate this further, please can you contact us at enquiries@blasermills.co.uk

Rated 5 out of 5 stars

Sarah is a STAR

Thank you so much to Sarah at Blaser Mills for your hard work on the sale of my flat. You made the selling process a breeze.
Sarah was thorough, conscientious and so great at keeping me updated. Thank you!

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

I worked with Blaser Mills Law to…Purchase my new home!

I worked with Blaser Mills Law to purchase my first home in the UK. Zara Carroll and Michaela Mayor were the team who helped me. They were very prompt to reply, and I found them extremely thorough. They were very instrumental in catching issues that would have caused major problems well after I completed the purchase. I will definitely use them again.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Recommend Blaser Mills

We very much appreciated the efficient, helpful and supportive service Zara & Michaela and team @ Blaser Mills gave us recently. We highly recommend them, thank you.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Blaser Mills Law

Highly recommend Blaser Mills Law. They are very good at communication and very easy to work with. They are very thorough in their work and I really appreciate their attention to detail. I hope to work with them again in the future.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

I had a most excellent service from Blaser Mills and in particular, Zara and Michaela and their team

I had a most excellent service from Zara, Michaela and the rest of the Blaser Mills team. One of them was always available to answer any questions I had and I was very at ease calling them about anything.
They went above and beyond to chase down documents and there were a couple of obscure ones which turned up. They were brilliant. They completely put me at ease about everything and ensured a smooth and hassle-free process and legally, took all the stress out of the process. Between Zara and Michaela and my estate agent, the actual legal process was a breeze for me. I would use Zara and Michaela and Blaser Mills again in a heart beat. I cannot recommend them enough.
(Now, I am just wondering if I could convince them to turn their organisation skills to the packing process.......)
My experience with them was excellent. Nothing was ever a problem. They are first rate

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic, quick, responsive conveyancing

Fantastic service from Zara, Michaela and the rest of the Blaser Mills team who were thorough, insightful and super helpful throughout the process of us buying our first home. They went above and beyond to chase down documents and ensure a smooth and hassle-free process - and they were always on hand to answer our questions, easy to get hold of and quick in their replies. Would heartily recommend.

July 7, 2022
Unprompted review
Rated 1 out of 5 stars

Didn't follow instructions

Legal activity was fine - but I explicitly stated that I wanted the recovery from the other Party to cover all their costs. They under-estimated their costs and we settled for a lower amount from the other Party which left me with a hefty residual bill. Very frustrating and could have easily been avoided.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Karla Dudley at Blaser Mills has been…

Karla Dudley at Blaser Mills has been fantastic at conveyancing with our customers at Clockbarn Gardens, we cannot recommend her enough for her patience, dedication and professionalism. Thank you

March 14, 2022
Unprompted review
Rated 3 out of 5 stars

Can’t recommend them!

We as Buyers always had to be on the toes and follow up constantly. Even till date (since 6 months from my completion) I had to chase them for a pending document. It’s really hard to follow every step especially when you are a newbie in the property market.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Can't recommend them more highly

I've used Blaser Mills for both Commercial, Family and Child Law issues. They have been exceptional on all fronts. Firstly, extremely quick to get back to me on my first enquiry (within a couple of hours) - others either didn't reply or took too long. Their advice is excellent - frank, honest and with your interests at heart. The solicitors I've dealt with aim to de-escalate and bring a swift conclusion, unlike some I've used in the past who appear to want to eek things out for their own benefit. They are flexible in the way they work, and just because it turns 5pm, doesn't mean you won't get a reply or action from them if something's urgent. They will assign more junior staff to the case load when it's appropriate to help keep costs lower. Very efficient and very friendly. They also have good relationships with outstanding Barristers should things end up on court. I can't recommend them more highly.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amersham Office Amazing Service

We use Blaser Mills for all our legal work and yet again they come through shining. Amazing attention to detail and would like to thank Kirsty & Shabina in the Conveyancing Team who were just brilliant and went above and beyond to keep things moving through the process especially through the Covid-19 epidemic. Do not hesitate if you want a firm that think outside the box and see the human side in the process. We are customers for life! thank you so much for taking the stress out of any work you do for us.

May 26, 2020
Unprompted review

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