Blindswithlove Reviews 7

This guy is a toatal fraud
Comes across very well on face to face. Wins trust takes you money and disappears won't answer calls or tex / emails the address on invoices is one of many.
If you are out of pocket call action fraud the police and clame your funds via money claim on line .
He will then contact you saying the company is being liquidated.
The Web site is still live.
Call 101 quote blinds with love and tell your story .
Absolutely appling behaviour from this guy

As others have stated you pay 50% then he disappears off the pace of the Earth. When we had him come round his site was full of (now clearly fake) excellent reviews.

DO NOT USE

Do not use. Kieron takes your money then fails to keep in touch, he books to come fit then makes excuses and moves to other dates. After 9 weeks (was meant to be only 2) and 2 no shows I have requested my money back but he has ghosted me. Looks like this is a habit for him as many recent reviews show he is doing this. He will claim he has gone into liquidation and that his number has been cancelled but it still rings when someone new calls and his website, Facebook and Instagram are still active. Save your money and find a legitimate company to fit your blinds.

Took deposit of £220 said 2 weeks til fitting. After lots of messages from me and very little response from Keiron finally 6 weeks later got my deposit back! No apologies or explanation! Do not order from them, total waste of time! Very stressful, just glad I got my money back!

Edit:
I have now received my deposit.

Having same experience unfortunately - he's disappeared with 50% of my deposit, said his daughter had hip replacement and now he said the company went into liquidation. He still posts on FB though. I couldn't find his company name on the Company House register, but his VAT number is active and registered under Kieron Maggs. I will report him now too.

Do not be fooled by what seems like largely positive reviews (like we were). Look closer & you will find there are many customers over the past 12 months (please check social media page and other internet search engines) who have had the same experience we have, whereby large amounts of deposit money has been paid, only for Kieron to disappear & become near non responsive to customer contact attempts.
We paid a large 50% deposit on 28/05/24 & Kieron informed us it would be approx. 3-4 weeks to fit once we had chosen the colour on 12/06/24. This was the last time we saw Kieron. He made zero effort after this date to get in touch or keep us informed, my wife constantly chasing him for updates only to be met with silence. He did reply to a couple of my own text/VM messages after my wife asked me to get involved (he replied via text, never phoned) & he did eventually schedule a date to fit our blinds (2 months later than it should have been), but failed to turn up with no attempt to contact us. He did not reply to my text, email, or VM asking where he was, but still found time to post new content on social media the same day. He had disclosed at one point that his daughter was in hospital having major hip surgery, so we were of course very sympathetic about his circumstances & regardless of the reason, had been very patient with the delays & lack of communication to this point. After investigation, I found other customers had publicly commented on the BWL social media page that they were in the same situation - so I contacted these customers directly. They had also paid large deposits followed by silence & only intermittent replies from Kieron when chased. Screenshots were shared with me of text conversations between one customer & Kieron from a year ago - similar reasons were given for delays & no comms, but slightly different story (son in hospital & needing ongoing treatment, tools stolen from van), needless to say, these blinds were never fitted. Another customer I contacted was also told by Kieron his daughter was in ill in hospital, but different health reason to what he told us. Another customer was told it was his son having a hip replacement (not daughter). I feel ‘quite’ cynical & have lost all trust in him & his business. Regardless of his personal circumstances (if genuine), he is still legally obligated to complete the work people have paid him to do within the agreed timeframe, or to give a full refund. We are taking legal action to claim our £830 deposit back through the small claims court after contacting the citizens advice consumer helpline free.
They gave us advice & reported Kieron to trading standards on our behalf (who have the power to prosecute if there is evidence of criminality).

*UPDATE 21/08/24 - We have now received a full refund after being informed the business is being liquidated

Please don’t use this company they (Kieran) had to come out 7 times because of issues and replace the blinds on every occasion. The blinds were manufactured improperly, issues from not cut level at the bottom leaving a dog eared appearance more than once. On one other occasion the glue came unstuck in several places from the turned up material holding The weights. I guess you can’t blame the company - Blinds with love (Kieran) for the manufacturing faults. But you can blame the company for not coming back to you to remedy the problem. When you email them (Kieran) when you WhatsApp them, when you message them on their contact form. To not have the decency to pen a response it is pure ignorance. The blinds have never been right and the ones still hanging there are still not right either. Kieran promised he would come back to me after talking to him via WhatsApp with a different blind. He promised to order new ones made in a different material because that was the issue, apparently. In truth, he is just ignoring me no matter what I do. It seems lying making false promises come naturally with little care for his customers. I could quite easily paste a WhatsApp message here stating to me that he would do the above. But I sit here waiting for a response from “Blinds with love” I feel a name change to something more relevant should be on the cards. Do yourself a favour look online for the negative reviews for this company before you order from them. Not just here on trustpilot there are many other places in which you will find them. For a company just to ignore contact from a customer hoping they will just go away is completely insulting. My last point of trying to make contact is the 29th of February but the dates of the many issues with this company stretch back since I first purchased these blinds. There really IS NO LOVE when purchasing blinds from this company.