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Blue Banana - Exeter Reviews 58

TrustScore 4.5 out of 5

4.5

204 High Street, EX4 3EB Exeter, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was so nervous but staff was so reassuring and Kyle in Exeter is the one who did my helix! super chill about it and loved my decisions and was overall an amazing experience! Thank you Kyle

Company replied

Rated 5 out of 5 stars

The staff were so helpful and patient and Kevin (who did my piercing) was especially informative about the whole process and materials being used. The place was very clean and staff very professional... See more

Company replied

Rated 5 out of 5 stars

Lovely customer service from the girls really helpful with their products and what we wanted piercing, my daughter was nervous, but they made us comfortable and reassured us. Very professional, we lo... See more

Company replied

Rated 5 out of 5 stars

My daughter's second visit to Blue Banana and her second set of piercings from Kyle. Both visits Kyle has been super friendly, incredibly reassuring and very professional. After visiting BB for 25 yea... See more

Company replied


Company details

  1. Clothing Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Hair Product Store
  5. Vintage Clothing Store

Written by the company

Trustpilot page for Blue Banana Exeter

Fashion With An Edge!

Written by the company

Want to Return or Exchange Your Items?
Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
Get In Touch
If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
Something For Everyone!
At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

We Promise to Give Top Quality Service.

We care about each and every customer.

We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

Contact info

  • 204 High Street, EX4 3EB, Exeter, England, United Kingdom

  • 01392 274884

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

so amazing!

I was so nervous but staff was so reassuring and Kyle in Exeter is the one who did my helix! super chill about it and loved my decisions and was overall an amazing experience! Thank you Kyle

April 6, 2026
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Customer Services,
BB Team

Rated 5 out of 5 stars

Blue banana piercing

The staff were so helpful and patient and Kevin (who did my piercing) was especially informative about the whole process and materials being used. The place was very clean and staff very professional 😊

March 30, 2026
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi,

Thanks for taking the time to leave a lovely, five-star review! We're happy to hear you had a great experience at our Exeter store. We hope to welcome you back soon!

Kind regards,
BB Team

Rated 5 out of 5 stars

very quick and easy amazing piercer…

very quick and easy amazing piercer kyle made us feel comfortable would go again and definitely recommend to others 😃

March 21, 2026
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi,

Thank you for your review. We're so glad that you had a 5-star experience with us. We hope to welcome you back soon!

Kind regards,
BB Team

Rated 1 out of 5 stars

Very disappointed with septum piercing…

My daughter had her septum pierced at the Exeter Blue Banana store. The piercer said her soft spot was very high up in her nose, the nose ring couldn't be seen at all. When we went back in to see if anything could be done about it, we were advised to buy a bigger nose ring & the piercer would change it. We did this and it was extremely painful to change her ring as it was so high up. My daughter cried and we left, the new nose ring still could not be seen. Both the shop staff and the piercer seemed surprised that it was pierced at Blue Banana in the first place. We have since been to another piercer and been advised that the soft spot is not high up in her nose and she is booked in to have it pierced there. I would not recommend Blue Banana at all!

August 25, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

We are sorry to hear that you did not have a good experience in our store.

Please know that we have passed on your information to the Store Manager and Area Manager for review.

Kind regards,
Blue Banana

Rated 5 out of 5 stars

Great

Unfortunately, I can’t remember the lady’s name, but I came in to get my nipples pierced. The lady was very knowledgeable helpful and just awesome will definitely be back great place will be returning…

January 24, 2026
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Customer Services
BB Team

Rated 5 out of 5 stars

Lovely customer service from the girls…

Lovely customer service from the girls really helpful with their products and what we wanted piercing, my daughter was nervous, but they made us comfortable and reassured us.
Very professional, we love our piercings today thank you so much. We will be back again.

January 7, 2026
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a five-star review of our Exeter location! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

I took my daughter to Blue Banana for…

I took my daughter to Blue Banana for her piercings, and the whole experience was brilliant from start to finish. The staff were welcoming, professional, and instantly made her feel at ease. Everything was explained clearly before, during, and after the piercing, which really helped calm any nerves.

The studio was spotless, and hygiene standards were clearly a top priority everything was clean, well-organised, and done with care. The piercer was patient, friendly, and made sure my daughter was completely comfortable before starting.

What really stood out was how kind and reassuring the team were. They didn’t rush us, took the time to answer all our questions, and made the experience feel special rather than stressful. It’s clear that customer care and safety are very important to them.

My daughter absolutely loves her new piercings, and we wouldn’t hesitate to go back again. Blue Banana are doing an amazing job combining professionalism with a warm, friendly approach highly recommend

May 3, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a five-star review of our Newport location! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Birthday gift

I bought something for my daughters birthday, it came very quickly and was well packaged.
I would definitely buy from here again

August 29, 2025
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

The guy called Kyle who pierced me was…

The guy called Kyle who pierced me was really nice and really funny. His singing really helped me as I was about to get 4 piercing’s I don’t know if that was intentional or not but it works it helped me relax. Thank you.

September 7, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Have visited blue banana in the past

Have visited blue banana in the past, needed replacement balls for a piercing they did, delivered fast and a perfect fit.

August 20, 2025
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Jade at Blue Banana Exeter is amazing

Jade at Blue Banana Exeter is amazing. I had an issue with a daith piercing I’d had done somewhere else. She explained to me what the issue was, changed the jewellery and was kind and reassuring. The price was very reasonable too. Thank you Jade!

July 19, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Kyle - Exeter

Kyle pierced my ears and my two daughter’s ears today. He was incredibly professional, knowledgeable and friendly. He put us all at ease. I can’t find my receipt so unable to scan the qr code. Just wanted to come on here and say thank you Kyle.

July 12, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a glowing review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

My daughter's second visit to Blue…

My daughter's second visit to Blue Banana and her second set of piercings from Kyle. Both visits Kyle has been super friendly, incredibly reassuring and very professional. After visiting BB for 25 years we really don't feel the need to go anywhere else!!

July 12, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a glowing review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

My piercer Kyle was by far the best…

My piercer Kyle was by far the best piercer I’ve ever had he kept me calm and was supportive when I fainted in a very professional manner. I would highly recommend him.

March 31, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a glowing review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Great experience x 2 recently with ear…

Great experience x 2 recently with ear piercings for my daughter and me on first occasion, and just me on second. Daughter had a slight issue one week after piercing and it was dealt with quickly without charge which was great. Kyle was very knowledgeable and put us at ease. Great experience will be back!

June 19, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Busy Sunday

My sister and I visited on a very busy Sunday. The staff in the shop were helpful and kind and managed the long queue in a professional manner. Kyle performed our piercings for us and was so wonderful. Kind, friendly and engaging.. even though they’d been busy all morning. It’s a breath of fresh air to receive such good service, thank you!

June 1, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a great review of our Exeter store. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Very helpful.

Easy to navigate website. Fast delivery. Immediate answer to my question. Very helpful.

April 30, 2025
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Lovely experience!

It was lovely, everyone was all kind & professional. got pierced by Chelsea :) Quick & easy! I do recommend.

April 25, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi Ali,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Piercings

Came in today to get 4 piercings Chelsea was my piercer and she was incredible was in and out in 10 mins didn’t even know she finished all piercings by the end of it. Will definitely be back

March 26, 2025
Unprompted review
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Amazing dress 50’s style

Amazing dress wanted a 50’s style for my wife . Perfect fit great quality

March 3, 2025
Blue Banana - Exeter logo

Reply from Blue Banana - Exeter

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

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