Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options,... See more
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Blue Flame Services Ltd is a local firm based in Maryport, Cumbria, Over the past 20 years we have developed and grown into one of Cumbria’s leading utility contractors providing first class plumbing, heating, electrical and renewable services. We pride ourselves on our outstanding craftsmanship provided by our highly dedicated and professionally trained staff of 12, comprising plumbers, heating and electrical engineers. Our fleet of 8 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Barrow to Carlisle, Whitehaven to Appleby.
Contact info
E3, Risehow Industrial Estate, FLIMBY, CA15 8PD, Maryport, United Kingdom
- 01900816672
- info@blueflamecumbria.co.uk
- www.blueflamecumbria.co.uk
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Excellent
Two lovely cheerful people worked on the outside boiler on a cold and very windy morning. Excellent work.
Good job, well done, excellent service.03
Skilled staff who kept me informed, focussed on the job and did what was necessary to deliver in spite of unexpected problems. Brilliant.
Very pleased with the engineer who…
Very pleased with the engineer who serviced our boiler.He was on time and very friendly and efficient
Incredible service - whole house re plumbed with new radiators
Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options, they made a clear and well designed plan and when it came to delivering, they were quick, tidy, polite and a very effective team. I won’t use anyone else now, don’t hesitate, trust this company and definitely use them.
Helpful
Helpful, honest, friendly, work ethic and extremely thorough. Correcting the very dangerous past mistakes of others. The boss got involved and checked and helped his workers
Boiler Service
On time efficient experienced staff, thorough service completed very professional.
Received a reminder email letting me…
Received a reminder email letting me know my boiler was due a service. Phoned up and booked it in. Got confirmation email and reminder email the day before service was due. Fitter phoned in the morning just to confirm exact location and service carried out without any issues.
Fantastic service
Fantastic service, nothing too much trouble and no mess to boot!
Paul was prompt efficient helpful and…
Paul was prompt efficient helpful and pleasant

Reply from Blue Flame Services
Fast response to leaking pipe and £900…
Fast response to leaking pipe and £900 less than the insurance company estimated!
arrived on time completed work…
arrived on time completed work efficiently in friendly manner
Always great service from this reliable…
Always great service from this reliable company. Wouldn't use anyone else.

Reply from Blue Flame Services
Blue Flame Services Boiler inspection…
Blue Flame Services carried out an annual inspection of our gas boiler which they had installed a year ago.
Blue Flame's inspection was 100% effective, delivered on time and with great courtesy

Reply from Blue Flame Services
Boiler service
Plenty of warning given of forthcoming
Visits. Engineers are always prompt,
Efficient and pleasant.
Boiler Service
Booking was easy. Engineer arrived early and job was done quickly and efficiently
Helpful and efficient quick Job thankyou
Excellent service thanks
Excellent service thanks. happy we went with blue flame when we replaced our boiler a few years ago
Never fail to exceed my expectations…
Never fail to exceed my expectations and it’s an absolute pleasure to deal with any member of staff at blue flame they always go above and beyond
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