Blue Flame Services Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional engineers arrive promptly on time and complete thorough boiler services efficiently without leaving any mess behind. People truly appreciate the helpful, friendly, and polite attitude of the staff members who patiently answer questions and explain all the necessary work being done. Consumers often note that the team consistently goes above and beyond expectations, providing fast heating installations and reliable annual maintenance for their homes. Many reviewers express complete trust and long-term satisfaction, happily stating they will continue using these dependable local services for all their future household projects.

What people talk about most

Service

People report high satisfaction with the service, consistently noting that engineers are punctual, polite,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, polite, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options,... See more

Rated 5 out of 5 stars

Received a reminder email letting me know my boiler was due a service. Phoned up and booked it in. Got confirmation email and reminder email the day before service was due. Fitter phoned in the mornin... See more

Rated 5 out of 5 stars

Arrived on time ,lovely lad,pleasant, answered any questions asked explained what was wrong so we understood. Hadn't used the company before but went with word of mouth, good all round experience and... See more

Rated 5 out of 5 stars

Blue Flame Services literally do what it says on the tin!!. You always know when the engineer is arriving and they are all highly trained and happy to talk you through the work they are undertaking. T... See more


Company details

  1. Boiler and Heating Service
  2. Plumber

Written by the company

Blue Flame Services Ltd is a local firm based in Maryport, Cumbria, Over the past 20 years we have developed and grown into one of Cumbria’s leading utility contractors providing first class plumbing, heating, electrical and renewable services. We pride ourselves on our outstanding craftsmanship provided by our highly dedicated and professionally trained staff of 12, comprising plumbers, heating and electrical engineers. Our fleet of 8 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Barrow to Carlisle, Whitehaven to Appleby.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(177)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New oil boiler.....

New external oil boiler, cylinder, fitted, etc..etc. Mr Harrison came to look around within a few days. Listened to us, advised us, sent a quote very quickly. Ordered everything and job done in the said time. The two men were efficient and helpful. Would definitely recommend Blue Flame Services.

June 8, 2025
Blue Flame Services logo

Reply from Blue Flame Services

Many thanks for the high Praise, thankyou

Rated 5 out of 5 stars

CH Replumb Excellently Achieved

The replumbing service from start to finish was excellent. David spent time thoroughly assessing the job. Andrew, Lee and Reece were all very knowledgeable and professional over the week and a half spent completing the refurbishment. Excellent and thoughtful refit. Would recommend without reservation.

June 30, 2025
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service
The engineer was prompt and very courteous throughout
We look forward to the same level of service next year and would fully recommend Blue Flame to anyone

June 30, 2025
Rated 5 out of 5 stars

A wonderful experience of a professional at work

Your member of staff was here by nine o'clock which meant that we were not waiting all morning for him. He was very pleasant and helpful. I watched him work and he ecplained what he was doing. To me, he certainly knew his job and was very efficient. I think this mand would make a very good trainer of others in both the work and the approach to customers. Can you reward him?

June 11, 2025
Rated 5 out of 5 stars

Boiler fitted and radiators pipes updated.

The guys were on time, friendly, cleaned up after each day. Advised in an understanding way how to use the boiler. Answered all our questions. I would definitely recommend this company. We will use them again when we need to have our fires removed and new ones installed.

June 1, 2025
Rated 5 out of 5 stars

Highly recommend Blue Flame

I have used Blue Flame for many years for my Boiler services and plumbing repairs. Always a great service with efficient and friendly staff. Would highly recommend.

June 4, 2025
Rated 4 out of 5 stars

Friendly

Friendly , thorough engineer.
No text night before and appointment time arranged on day.

May 29, 2025

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