Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options,... See more
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Blue Flame Services Ltd is a local firm based in Maryport, Cumbria, Over the past 20 years we have developed and grown into one of Cumbria’s leading utility contractors providing first class plumbing, heating, electrical and renewable services. We pride ourselves on our outstanding craftsmanship provided by our highly dedicated and professionally trained staff of 12, comprising plumbers, heating and electrical engineers. Our fleet of 8 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Barrow to Carlisle, Whitehaven to Appleby.
Contact info
E3, Risehow Industrial Estate, FLIMBY, CA15 8PD, Maryport, United Kingdom
- 01900816672
- info@blueflamecumbria.co.uk
- www.blueflamecumbria.co.uk
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Brilliant 👌 all round,from the lovely…All you need
Brilliant 👌 all round,from the lovely staff on the phone to the workmen who come to do the work.Well mannered and respectful.l would always use Blue flame.
Annual service & landlords safety check
On time as always, very polite and very professional. Always clean up after the works have been completed.
Quite frankly exceptional service
Quite frankly exceptional service is what this company does very well. We had a boiler leak and they were out within an hour and a half and problem solved. Suggested a modification to our system and within four days had returned and fitted the parts - a very nice and cheerful engineer came to do the work and it works very well now. Very pleased with Blue Flame a huge improvement over our last service and maintenance contract, which was with a national company who were awful to deal with. I like the fact that when you phone you are speaking to a local person. No problems at all.
Always good to see Paul as he is always…
Always good to see Paul as he is always so helpful.
Very polite and efficient engineer
Very polite and efficient engineer. Happy to explain the various service actiona
The person who came to service my…
The person who came to service my boiler was polite efficient and friendly. They keep you up to date with your appointments
Excellent service
Friendly and professional did exactly what was asked and turned up when they said they would. Superb would definitely recommend.
Fantastic service and excellent…
Fantastic service and excellent workmanship. Totally recommend if you need anything doing on your boiler or any other service they provide
New combi. Serviced as per contract to maintain guarantee. Great job by the technician, no issues to report
Great job by the technician, no issues to report. I will continue to use these guys and definitely recommend them.
Prompt & Reliable
Excellent timely service, did exactly what was required and when it was required. Thanks team BF Services
Great prompt service and very friendly…
Great prompt service and very friendly engineer. Arrived on time and cleaned up after himself. Would definately reccommend 100%
Having spoken to two local people who…
Having spoken to two local people who made the job seem complicated and expensive. Blue flame came and made it simple and very reasonable price wise. Now I don’t go anywhere else.
Pleased initially
I was pleased initially with the response to sending me out an Engineer but sadly he wasn't able to complete my boiler service and then there was a lengthy wait before he could come out again. To date I have received no paperwork to confirm the boiler has even been serviced which I will need for my warranty cover. Also enquired about other work and no-one has been back in touch.

Reply from Blue Flame Services
Only ever had a great experience from Blue Flame
Appointment arranged easily, text reminder the day before.
Engineer arrived on time and was friendly and knew what he was doing. All sorted in about 45 minutes. Area left clean and tidy.
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