Bluepark Ecommerce Reviews 

• We used Bluepark to host an e-commerce website for four years and cannot fault the solidity of their platform for functionality and ease of use.
• The very personal and responsive customer service backup is first class - critical when your store needs to stay live and operating to safeguard revenue.
• Whether you need a simple out-of-the-box solution or a powerful and flexible back-end machine to realise your own e-commerce vision, we can confidently recommend the Bluepark package and service.
• We always felt like our business was in safe hands.

Would never look any where else. The product and service is 2nd to none and such helpful staff.

Excellent customer services. If I have needed help they helped straight away. The back end is user friendly and also has the flexibility that is needed to customize your website.

Very good customer service and technical support.
Few tweaks to the software would really help my requirements.

We have been running a Bluepark E-commerce site for over 4 years now and have to say it has been a pleasure to deal with them throughout. Our business started on the basic package which offered us enough options to get our business up and running with very little fuss. We have upgraded the packages we operate as the business expanded with absolutely no problem and now run the top tier package which offers us everything we need and more. As a relatively small company, we have concentrated on offering excellent customer service and have to say that Bluepark offer the same principles. There is always someone willing to assist with anything that crops up and as we have expanded the feature set that we use, Bluepark has supported us. As our website is our business, we feel that Bluepark offers the perfect fit and genuinely can't see how any other provider could offer more. If you are starting up an e commerce business or looking to switch your provider, I wouldn't hesitate to recommend Bluepark.

I cannot rate this company highly enough. This was the first company I signed up for a free trial with and halfway through the trial, I tried out another two companies simply for comparison purposes. Needless to say there really was no comparison. The telephone support is outstanding (free and always answered straight away within business hours), there is also a forum where other Bluepark members can offer advice and support as well as email support at weekends and evenings (for anything urgent)!!! The features available are great and there really is nothing I think could be improved upon. To say I'm delighted with Bluepark is an understatement, my advice would be to start the free trial, there is no 'hard sell' and I was left alone through the trial to work away at my site with no annoying follow up sales emails or phone calls to distract me and in my opinion the reason for this is that they simply don't have to as the software sells itself. Well done Bluepark!!!

I've been a Bluepark client for many years and have always been very impressed with the level of support they've offered. A great platform for any e-commerce business! Regular system improvements and a great team to work with!

I've already added several clients to their customer list and I will continue doing so!

Keep it up Bluepark!

We wanted a GBP and EUR site for UK and Ireland customers. We were attracted by the advertised multi-currency support, but the multi-currency support on one site is just a facade as accepted by Bluepark. So we had to build a second site as a 'slave' site and then upgrade our main package to Enterprise and also purchase a 2nd package from Bluepark to overcome this limitation at an additional cost of £840 per annum. We feel quite aggrieved that by the admission of Bluepark that the documentation does not cover how to set this up properly (... I would say that documentation is lacking in many places) and we discovered that clients were checking out with the wrong prices due to the way it sync'd. It was only when we cancelled we were finally told about the FX feature which just wasted 6 months of effort. There are hints beside each field, but that doesn't help if you don't know where to look!

in balance, I would say that the site in general is quite easy to use, template designs are very basic but decent enough to make a shot at it, and they do actually respond to support emails. However, the website doesn't link with many other software packages in the way the more popular brands do so we cannot sync the data out to other products, although the REST API shows promise if you are a developer.

We chose Bluepark eCommerce to build our brand new website. With a draft design we began trying to create it within the Bluepark software. It was simple and easy to use and if we ever had any questions they would be extremely helpful and respond very fast.

We're so happy with the service that we are now looking to build a second site with Bluepark.

More helpful than an incredibly helpful person being extra-helpful!

I'm seriously inexperienced but that didn't matter.

Brilliant people!!

Having previously used two other ecommerce platforms, without doubt Bluepark win out by providing an excellent, user friendly package.
As a sole trader (with limited tech knowledge!) I have been able to get excellent support both by email and over the phone, which has made a real difference to the speed and ease with which I have been able to get my site live.
I'm delighted with Bluepark and would recommend them to anyone looking for an all round, good value ecommerce solution with great support.
Thank you.

Excellent product with superb back office admin, pretty easy to set up once I got my head round it, lots of options and features which make it worth the money. Had a couple of issues which were not covered in the help guides or blogs which is my only quibble, but was able to sort these out by phone/email via the excellent support.

I would have no hesitation in recommending Bluepark - their eCommerce platform does everything we need and more. The built-in statistics are well presented and extremely helpful for those who have to concentrate on running a business rather than wading through Google Analytics data!

Bluepark offers a refreshing change with an outstanding support package. Having used both interspire and actinic products over the last ten years I can assure anyone this product is leaps and bounds ahead in functionality and overall userability. If there was one thing to improve on it would be the offline order system, actinic has the edge here (sellerdeck) but unless you are processing a lot of phone orders it should not be a problem. Bluepark has its own remote control facility for taking phone orders, works very well for the majority of users. Overall 9/10 as a product.

I found Bluepark purely by chance whilst seeking peoples opinions on platforms in a few forums. All is i can say is "MAKE THE SWITCH", the feature set is outstanding!!!! I was on my previous platform for 5 years and didn't realise how far behind they were, the guys who do my SEO are also blown away by what is available to them....... Thank you :-)

In a world where so many companies let themselves down with their poor customer service im delighted to say that BLUEPARK are just the opposite, I have never rang without getting an answer and I have abused Liam with a lot of silly questions like "I know I have asked you this before but I have forgotten the answer you gave me." Also Liam has gone to exceptional length's, what I would call going above and beyond the call of duty to modify code to make it work with what I was trying to do, many a time I should be told to look up the answer myself but I always get looked after with every question. Also any time I have emailed support with a question at the weekend Richard has always replied, even on Sunday's, I can honestly say that BLUEPARK offer an exceptional service and if I was to start explaining how good their e commerce system is I would be typing for another hour, its as close to drag and drop as you will ever get, seamless sagepay integration etc etc etc
Also anytime that I email Liam and he tells me that he will reply with an answer,guess what, he does, how many time have we all been waiting for a reply from an email that we sent only to ring 3 days after and realise that you were never going to get a reply.
BLUEPARK deliver on every level, and unfortunately I know it will be a long time before I deal with another company with their level of professionalism.
Thanks to everyone at BLUEPARK

Just moved our cart over to BP after being with our last cart for over 6 years. It is a joy to have a cart that you can feel confident in that the features you are paying for will work properly for you and where you get the help and assistance you need straight away. This is something we should have done a long time ago but the time needed to set a new cart up and fear of a drop in sales put us off for so long but it is not that bad as once you start to set things up, you quickly get to know where things are and if anything our sales have gone up this first week of going live. We looked at lots of carts prior to making the choice to move to BP and even tested a couple, BP seemed the best for our needs and we are very happy we made the move.

I found the admin back end of Bluepark very good, lots of changes can be made to templates and layouts. Picture handling is good, so is content handling. Product feed for google etc is manual, would be nice if automatic, but really simple to do. Need to purchase an SSL certificate separately as no shared certificate option, having your own SSL cert is always a better solution though. There may be a few things different than other providers, but the support team are on hand and respond quickly.
Would recommend to anyone...

There are a lot of companies offering software to build an ecommerce website. I trialled several before going with BluePark, I've no regrets, it so easy to use for a non-techie, has functionality I paid £000's pounds for in my last company. I've only needed to contact support twice and got very quick responses.
I'd assumed BluePark would be a stopgap until I moved on to a big name but that may well not be necessary having easily integrated Interlink Express and Quickbooks online.

As someone with minimal knowledge of website building, but many years experience in business I knew I needed to choose a new website service which offered the ability to compose an informative website for my business, with a state of the art eCommerce facility. Although our main objective is to advertise our actual bricks and mortar shop, I wanted the eCommerce element to be the best in its' league and be hassle free in terms of loading in products.
I am particularly impressed that this company seems to be very pro-active in dealing with enquiries promptly and efficiently. The mobile compatibility of the website is an absolute dream. This is a very feature rich system and it will take sometime to enjoy all the benefits that such a sophisticated site can bring, and I for one look forward to a long relationship with Bluepark.

It took me about 12 months to finally take the plunge to do our own website with an eCommerce facility. I did a lot of research and I know without a doubt I made the right choice.

One last thing, at no point during the free trial period did anyone try to contact me with a "Hard-Sell" to sign up. Even when I called for advice, they did not use it as an opportunity to get me to sign up - they left me to try the site at my leisure. I really cannot praise the whole ethos of this company enough.
Thankyou