Bluepark Ecommerce Reviews 

338
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good and easy to make your site quicker. They have super-fast service, and I really like this for a small-scale business or startup.

Company replied

Rated 5 out of 5 stars

Needed an SSL certificate for my web site to operate my Ebay store, problem, 27th December 2019, (the world is closed), put my order into Blue Park anyway, short while ago 17.00hrs 31st December 201... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service, in my first year with BP after moving from another webhoster. Once up and running was small learning curve, but happy now and have to relearn no matter where go to. Since u... See more

Company replied

Rated 5 out of 5 stars

Nothing but good things to say about Bluepark. The transition went very smoothly and they went above and beyond with the support provided. The software is feature rich with the customisation... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Software Company
  3. Web Hosting Company

Written by the company

Bluepark's powerful ecommerce software, hosted on fast and reliable UK servers, provides scalable shopping cart solutions for small to large businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

338 reviews

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4.8

All reviews

(338)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

A Superb E-Commerce Platform

A superb platform that we've used for eight years. 100% reliable and great support. It doesn't have every gadget in the toolbox, but the fundamentals are strong. It gets better every year. Highly recommended.

April 24, 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for using our service for a such a long time, we're glad it's still relevant to your business today. We have many improvements planned for this year and will continue to support your business however we can.

Rated 5 out of 5 stars

Excellent customer service, very prompt to help with queries.

Being someone with no prior knowledge in building a website I was a bit worry of not being able to do what I wanted. The support team was brilliant to explain how to do things and to solve the issues. Answers were always very quick and no jargon was used. I would definitely recommend Bluepark for anyone who want to start an E-Commerce.

March 4, 2017
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the kind words, we hope your new site is very successful for you.

Rated 4 out of 5 stars

Impressive

Love all the features and flexibility of the admin console.

January 24, 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for selecting Bluepark!

Rated 5 out of 5 stars

A very comprehensive, yet easy to use ecommerce platform with 5 star customer service.

I've found Bluepark very straight forward to use, their customer service is excellent and even the starter package is packed with features. I've tried and tested other platforms but found Bluepark the best, they seem to have thought of everything!

January 21, 2017
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback, we're constantly working to improve the software and service.

Rated 5 out of 5 stars

Excellent service

Bluepark provide a superb eCommerce platform and their level of support is excellent.

January 13, 2017
Unprompted review
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Reply from Bluepark Ecommerce

Thank you, we're glad you chose Bluepark for your site!

Rated 5 out of 5 stars

Outstanding

Recently moved from EKM because of their outrageous price increases. Bluepark have so far been fantastic in their customer service and the platform is excellent. I have requested one slight modification to the software so hopefully that will be implemented soon to make a great product even better.

January 8, 2017
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for selecting Bluepark for your site, we're constantly working to improve the software with regular updates and will consider your suggestion.

Rated 5 out of 5 stars

Excellent

Could not recommend them higher for everything.

December 13, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thanks for the kind words, we're glad you like the service.

Rated 5 out of 5 stars

First class ecommerce service and support!

When selecting an ecommerce platform earlier this year we considered a range of companies including Shopify, Bigcommerce,123-Reg and Bluepark Solutions. After our initial enquiries we decided to evaluate Bluepark due to its comprehensive range of features, helpful and knowledgeable staff as well as the positive experiences shared by its customers. We were not disappointed and have found Bluepark to be a first class supplier, offering a high quality ecommerce service backed up with excellent technical support. I would whole heartedly recommend them.

November 2, 2016
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback, we're glad you selected Bluepark and hope your store continues to go from strength to strength.

Rated 5 out of 5 stars

Transition to Blue Park - an overview

Having spent the last few years operating our on line business with an overseas hosting company, we looked to find a UK based solution for a host of technical and more lately financial reasons ( BREXIT) .We looked at a lot of options very carefully, to ensure we had at our disposal the feature set that met our goals and ambitions for the next few years.The Bluepark hosting solution met( on paper) most of our requirements so we decided to look into the system in more detail by the use of the free 14 day trial.It didn't take us long to realise that the system had a comprehensive feature set, the functionality , navigation was childs play, the options for customisation were there if you required and the big and I mean big bonus was the fact that you didn't need expensive third party email marketing, this would save us around £1000 minimum per year.So, we took the plunge, signed up to the business park solution after about a week into the trial period, slight trepidation, well anxiety really because we now had to move our existing site, lock stock and barrel, this was not going to be an easy task, or so we thought.How wrong we were, the process was largely done by Blue Park for a ( low cost) realistic fee, the process was quick, efficient and the level of customer service received was top notch.The end result? well, from the decision made to move to blue park , the transition of all the data, uploading new photographs, some new products ( we have around 800) was all done within 2 weeks - we are now up and running, all the 301 directs are in place, the site looks clean, professional, the google ranking has not yet been affected in any way, customer traffic has not been affected, time will tell if it in fact improves.Overall I'm extremely impressed so far with the whole package and would have no hesitation in recommending Blue park.
Bear in mind, you only get out of any business solution what you are prepared to invest in time and effort - so be prepared for some hard work - that said Blue Park will hold your hand along the way.

October 20, 2016
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great and comprehensive review. We understand the difficulty involved in migrating an online business to a new platform, and we're glad the transition was a smooth one!

Rated 5 out of 5 stars

Great Service and Support

We have recently switched one of our websites to Bluepark. The change was handled quickly, efficiently and smoothly and ongoing backup support is good. The Bluepark system is comprehensive and works well. All in all a good experience. We will be switching our other two websites to Bluepark very soon.

October 16, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for the great feedback and for transferring your site to Bluepark!

Rated 4 out of 5 stars

Great service and advice.

We have recently transferred our website from another provider and the Bluepark advisers have helped to make the transition seamless. Our customers report that the new site is much quicker and easier to use.

October 7, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you, we're glad the transfer went smoothly for you and hope your site is very successful.

Rated 5 out of 5 stars

Look no further!!!

I would definately recomend Bluepark, the packages are the best! the service is second to none and everyone is so helpful.

October 5, 2016
Unprompted review
Rated 5 out of 5 stars

Easy Migration, Superb Service, Very Fast Site, Increasing Our Business!

We are UK-based and having had issues with our previous US supplier, 3dcart, we decided that we needed to move Slimbrick quickly and look for a UK-based alternative. Our site had become slow, 3dcart support was poor, their product had become unwieldy to use and expensive. I felt we were losing business due to the poor page load times and the US/UK time difference didn’t help with support issues.
I found Bluepark by chance and signed up for a trial, based on the favourable independent reviews I read.
At first I thought the admin interface was a little old fashioned but soon realised that this simplicity of design is Bluepark’s positive advantage. The site is so easy to configure and everything works at lightning speed. It has so many inbuilt features that cost extra from other suppliers and no bandwidth charges.
During my trial I found the support team to be very responsive. The phone is answered within a few rings and emails are answered within minutes usually. This was a big factor in choosing to go with Bluepark.
When I looked into the work involved in migrating it became clear that the very simple, neat import/export features, use of CSV files and good documentation would make this easy to achieve. In fact, I moved the entire site in just 2 weeks once I had made the decision.
Once you get your head round the structure of the site, templates, layouts, blocks, pages, etc. it becomes a very powerful tool to use. It is so fast. It has so many neat features built in and you require hardly any knowledge of HTML/CSS etc to get a decent-looking site.
For example, just a small illustration of the thought that is put into the design of Bluepark that makes our life slightly easier: if you change a page URL, the site automatically adds a 301-redirect for you. Very neat.
Integration with Sage Pay was simple. Google Analytics too.
If I have any slight criticism it is the lack of out-of-the-box templates but the existing ones are so easy to customise that this hardly matters.
The mobile versions of the templates are so easy to configure and they look good and are fast too. The special mobile blocks/code enable a lot of customisation for mobiles.
Now for the key part. The new Slimbrick website has been live on Bluepark for just one week and our visitor count has rocketed. We can see via Analytics that more people are browsing, staying on the site longer and ordering more samples and products. We are getting great feedback. We confidently expect sales to increase as a result of the move to Bluepark. Keep up the good work. I would not hesitate to recommend Bluepark.

August 3, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you so much for transferring your site to Bluepark, and for the exceptionally detailed review. We hope that your site continues to go from strength to strength on our platform.

Rated 5 out of 5 stars

Best!

As always customer service answered the phone fast and are keen to help out and make sure your question are answered. So glad we signed up to the Bluepark family and left another high street hosting company that promise the world and deliver very little.

July 12, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for the great feedback, the support team here really appreciates the kind words.

Rated 5 out of 5 stars

The best solution there is

Nothing else comes close to the features and value of bluepark. Plus the customer service levels are amazing.

Highly recommended.

June 28, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thanks, it's great to hear that you're enjoying the software and service. We hope your online shop is very successful!

Rated 4 out of 5 stars

Excellent E-Commerce Solution

We considered several e-commerce solutions before deciding on Bluepark. However, with the variety of configuration settings available it has enabled us to release a very efficient and fast website. With the added advantage that we access to the actual design gives us more options.

Everything from the evaluation & testing to the go live has run very smoothly. We use the API to integrate with our back office system and from a programming perspective they have designed an excellent product that achieves everything we need.

Blueparks's support is excellent - even when I've asked some really stupid questions where I should have known the answer the reply is always prompt and very detailed.

My only reason for not giving 5 stars is that I would like to see more features for trade customers. We do not supply the end user and our customers order multiple quantities which is not available in the category view so can make ordering a bit longer than it should be but I do know that is on the development wishlist !

All in all a very good product and would have no hesitation in recommending.

June 20, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for the positive feedback, we're continuing to improve the software on a regular basis.

Rated 5 out of 5 stars

Excellent website platform and support

A very easy to use and intuitive platform. On the few occasions I needed support the questions were answered very quickly by helpful support staff. The software has features and functionality of much more expensive systems.

The only facility I would like to see added would be for the website visitor to be able to click between Inc VAT and Ex VAT prices.

Overall though I am very impressed with the system and the backup and support from both the online forum/blogs and support staff that obviously care about what they are doing.

I have no hesitation in recommending the software and the company.

May 16, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you very much for the recommendation and for choosing Bluepark for your site. We're always looking to further improve the software and will consider your feature request for a future update.

Rated 5 out of 5 stars

Impressively responsive!

Bluepark have been incredibly helpful in supporting our set up of a new website and I'm very pleased at what, as web building novices, we've achieved with their system and impressive support.

April 6, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Congratulations on your new website, we hope it is very successful for you!

Rated 5 out of 5 stars

Impressed so far!

Very impressed so far. Bluepark have thought of nearly everything for their e-commerce system and it beats anything else I've tried hands down. As a newbie to CRM systems like this it does look intimidating at first but you quickly pick it up. My only critisism is that the help system doesn't bring back results somtimes when you search for pretty basic things- however the staff are so fast to answer queries by support ticket that you are never stuck for long. UK based support is worth it's weight in gold! Well done Bluepark for outstanding software & service.

April 4, 2016
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

That's great to hear, thank you for the kind words. We're glad our support team have been helpful to you. Also please make sure you check our blog regularly as we often release tutorials there.

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