Blue Power Tools Reviews 

137
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered a hedge trimmer from Blue Power Tools because they had the item in stock at a good price. The item arrived far more quickly than I expected and was very well packed. I will certainly go back... See more

Rated 5 out of 5 stars

Outstanding Company and Service. I ordered a lawn mower just before last bank holiday. I received it next day. That was delivered in under 24hrs. I will be using Bluepowertolols for any future po... See more

Rated 5 out of 5 stars

When I buy powertools for my job, I always compare web prices because they can vary so much. My recent special offer purchase from Blue Power Tools was much cheaper than anything else on the internet... See more

Rated 3 out of 5 stars

Made online purchase (have used company before) and waited for confirmation email. No response from company. Waited a couple of days and then emailed, they responded that they had no trace of the o... See more

Company details

  1. Tool Store

Information provided by various external sources

Specialist online supplier of Genuine Bosch Power Tools and Accessories - Professional Power Tools - Laser and Measuring Equipment - DIY Power Tools - Bosch Garden Tools - the best choice in Bosch Power Tool products on line at discount trade prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.4

All reviews

(137)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Great product poor delivery service

I bought the chop sam and laser online, fair price in my opinion. On check out website give you option to deliver their goods to any other address then your home address so I decide to select the option for my work address . I have been inform by email that delivery time is between 7am-12am so I went to work hour early as I normally start at 8am. Wait till 12 - no courier. Then I receive the call from courier saying that his at my house and noone answer the door??? I had to ask him to wait, leave my work and drive hour through the city to receive my goods which I need for that specific day! What I nightmare.

October 31, 2013
Unprompted review
Blue Power Tools logo

Reply from Blue Power Tools

Hi Patryk
Thank you for your feedback.
I am sorry for your inconvenience with the delivery, we selected your home address for delivery by mistake.
I am pleased that TNT contacted you and you managed to get your saw and I hope you are pleased with it.
best regards
Chris

Rated 5 out of 5 stars

would buy again

blue water tools promised me my machine on a Wednesday or Thursday and it turned up on time on Wednesday

October 19, 2013
Unprompted review
Rated 5 out of 5 stars

VERY EASY TO ORDER

Slight delay as my item had to be ordered in but arrived safely. Very polite when I telephoned asking why delay. No complaints.

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

Why buy from anywhere else?

Second order from Blue Power tools recently received. Excellent service, excellent value. The power tools are so much cheaper than from elsewhere (for exactly the same models). And our order was delivered promptly. Its a no brainer. Why buy from any other supplier.

September 21, 2013
Unprompted review
Rated 2 out of 5 stars
Blue Power Tools logo

Reply from Blue Power Tools

Dear Glenn
I am sorry that you are having to wait for your Mitre Saw. It is our policy not to show products on our web site that have extended delivery times. Unfortunately we made a mistake in this instance and the product was showing as available when you made your purchase (it is now removed until it is available).
We will get the saw to you as soon as they are available from Bosch, and I apologise again for the delay.
Best regards
Chris Staves
Managing Director

Rated 5 out of 5 stars

Excellent customer service

Ordered some tools and wasn't satisfied with what I received. The day after I've sent the email I was contacted and the problem wad solved. Well done

June 5, 2013
Unprompted review
Rated 2 out of 5 stars

Make changes to your website to reflect a true indication of stock availability!

Ordered late evening 10/5/13 a GST 25M 110V Jigsaw (Metal). It was for an urgent project installing ducting so I paid the extra to have a fast delivery (I think it was next working day or 24hrs etc so I was expecting it Tuesday). The website I found to be well done and the ordering process went very smoothly. Monday I get a call to say that Blue.P.Tools were not able to supply the item on a next day and it was going to be several days. Most annoying because my business week was planned around this item. Had I known at the time of entering my card details that it would be several days, I could have gone somewhere else or looked for a different make that was available ASAP. The item arrived on 17/5/13 at about 17.00! B.P.T have kindly refunded postage and they kept me informed but that's not really the point. What would it take to assess all of your products and clearly indicate on your website a REALISTIC time frame. I found another supplier at the time that quoted a 6 day delivery for this item which was obviously a TRUE indication but as it was urgent, I figured B.P.T could provide it because when I clicked on the delivery button, it never flagged up (sorry not available). I have since clicked through the ordering process again to see if changes have been made to prevent it happening to someone else but nothing has been changed and for that reason I have given 2 stars. If they had done something about it, I would have given 3 stars - pretty fair in my opinion. Had a quick test of the product cutting tin sheet and it is very good and cuts quickly and I am sure it has been a good choice. Blue Power Tools please don't make promises you can't keep because I don't make promises to my customers that I can't keep.

May 18, 2013
Unprompted review
Blue Power Tools logo

Reply from Blue Power Tools

Dear Andy
I am pleased that you are happy with the performance of the Bosch specialist metal jigsaw, and apologise for the delay with the delivery, which should not have taken so long.
regards
Chris

Rated 2 out of 5 stars

stressfull

shopping was easy,some mix up with parcel force made my cheaper purchase not so cheap,had to pay £12 for re-delivery as the item was urgently required and instead of 2-3 days delivery,took over 7 days,a lot of calls to parcel force and 2 mornings stuck at home waiting for delivery so overall my experience was a very frustrating one. i wonder if a £12 refund will be made,lets see.

March 31, 2013
Unprompted review

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