I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.
Main Street, Kilcolgan, H91A078, Galway, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a bottomless portafilter for my lelit Anna. Shipped to Canada, received it in nine days with a tracking number provided. The portafilter appears to be of high quality at half the price of OEM. Comes with the double basket that is exactly like the one that came with the Anna. I would recommend both this portafilter and Blue Star Coffee.
Excellent company to deal with. Informative advice, good pricing and really rapid delivery.

Reply from Blue Star Coffee.eu
Blue Star is excellent. It should not amaze me that I receive great pricing and service from across the pond... Ireland. My ancestors were from County Claire.
I've recommended Blue Star to other Gaggia users and I will continue to order from them...

Reply from Blue Star Coffee.eu
I found Blue Star Coffee to be incredibly efficient and professional from start to finish. Their website is a genuine pleasure to browse, it’s clear, well organised and packed with almost every part and accessory a barista could hope for. The product information and descriptions are excellent and make it really easy to buy with confidence.
Checkout was fast and smooth, dispatch was prompt, delivery was quick. I also appreciated the follow up email confirming everything went through properly. Overall, a brilliant buying experience. Highly recommended.

Reply from Blue Star Coffee.eu
They responded to my email very quickly (the same day) and provided an easy solution that worked. I strongly recommend this company.

Reply from Blue Star Coffee.eu
update 2: finally 17 february the package was delivered! it took for a while, more than 3 weeks, but i have to say it was worth waiting. my old Rocket is working again. :) little bit slow delivery, but good, quality spare parts! thank you, cheers
update 1: 11 february the package has reach customs. delayed, but on its way.
I will get back and update review again once i have the package.
original:
ordered 25 January, never received anything. tracking shows only package left the border 27 January. since then no news..
Zoltan

Reply from Blue Star Coffee.eu
I needed a new Portafilter and gasket for my Gaggia. There was a good choice of products, they arrived quickly to Spain, and I am very satisfied with the quality. The portafilter is of the same standard and weight as the original from Gaggia.

Reply from Blue Star Coffee.eu
Since January 25th when I placed the order, I still haven't received it.

Reply from Blue Star Coffee.eu
Ordered a Portafilter puck, it was a seemless process. Got instant confirmation of order and knew exactly where the item was every step of the way. Needed a specific sized 49.5 mm which is hard to get hold of. Thank you all at Bluestar.

Reply from Blue Star Coffee.eu
Great good, much reliable and robust than original stock (shame on Gaggia). Thank you!

Reply from Blue Star Coffee.eu
Jan 7 I placed ann order at 8:38. I sent an email at 8:52, just 14 minutes later requesting order cancellation. Jan 12 I received the pump I did NOT need, Jan 14 I received an email stating “We were too late to stop it”and giving me a tracking link for the package I already had.
The good news it had a link for me to leave this review, ironic no lol.

Reply from Blue Star Coffee.eu
never received products, I've been waiting almost 2 months, no refund, no product, bad company

Reply from Blue Star Coffee.eu
Spent over €260 on a grinder from this company that became faulty within 2 years and they refused to help me get a replacement. Essentially fobbed me off and now left me having to buy a new grinder and wasting €260. Great to know how much they don’t give a shit about their customers

Reply from Blue Star Coffee.eu
Provider is reliable. The web page is great. The items arrived fast and it was well-packed.

Reply from Blue Star Coffee.eu

Reply from Blue Star Coffee.eu
They had the part I needed. Shipped right away.

Reply from Blue Star Coffee.eu
I never received my order!
It is 3 weeks later and I have received multiple requests for reviews and no items. I would really like to repair my trusty old espresso machine so I am still hoping that this is due to slow shipping???

Reply from Blue Star Coffee.eu
A happy experience. A minor problem I experienced was handled very well and it was my fault anyway.

Reply from Blue Star Coffee.eu
Very Easy to deal with and order was delivered quickly

Reply from Blue Star Coffee.eu
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.