I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more
Company replied
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Review summary
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I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of anoth... See more
Company replied
Good product and does exactly what I needed it to do - provides stable measurement so I can see what my machine does. Item arrived quickly and screwing the gauge onto the portafilter yielded a simply... See more
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I found Blue Star Coffee to be incredibly efficient and professional from start to finish. Their website is a genuine pleasure to browse, it’s clear, well organised and packed with almost every part... See more
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Company details
Written by the company
Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.
Contact info
Main Street, Kilcolgan, H91A078, Galway, Ireland
- 0035391776681
- https://www.bluestarcoffee.eu/ContactUs.aspx
- www.bluestarcoffee.eu
4.3
Excellent
485 reviews
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Replied to 100% of negative reviews
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Fast and good service!
November 24, 2025
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback,
Customer service team
Blue Star Coffee
Very fast and reliable
Very fast and reliable. Great store for coffee machine parts and supplies.
November 27, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback,
Customer service team
Blue Star Coffee
Great products
Great products. Excellent communication and speedy delivery.
November 4, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback,
Customer service team
Blue Star Coffee
Very good customer service
Very good customer service. I got a faulty item and they responded very quickly and sent a replacement item without asking to ship the faulty one back.
Shipping is usually untracked when you order but the shipping price is good (relative to the times we live in) to EU.
Overall a very positive experience, good prices and selection of relevant items in the store.
November 10, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback,
Customer service team
Blue Star Coffee
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback,
Customer service team
Blue Star Coffee
Super friendly and quickly resolved my…
Super friendly and quickly resolved my order situation
October 14, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Kind regards,
Customer Service
Blue Star Coffee
thanks for speedy delivery.
thanks for speedy delivery.
good service.
cheers....john
October 9, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Kind regards,
Customer Service
Blue Star Coffee
Best Customer Support!
I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of another coffeemachine on my steam wand. After finding a way to make the parts fit, they were sent to me free of charge!
Additionally I bought multiple parts on this site, and they all arrived like advertised and on time!
October 1, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Kind regards,
Customer Service
Blue Star Coffee
A great find online.
Found the website easy to use. Great choice of products. Good price's as well. My items were delivered promptly and they were well packaged. Highly recommend .
September 24, 2025
Reply from Blue Star Coffee.eu
Many thanks for your excellent review.
Kind regards,
Customer Service
Blue Star Coffee
Everything perfect!!
September 24, 2025
Reply from Blue Star Coffee.eu
Many thanks for your excellent review.
Kind regards,
Customer Service
Blue Star Coffee
Everithing fast shiping
Everithing fast shiping. I ordert 2 times now. Im super happy
September 4, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review.
Kind regards,
Customer Service
Blue Star Coffee
Ordered for delivery in the US
Ordered for delivery in the US, waited two weeks for items. Checked shipping regularly. Went to track and it stated "We could not deliver your item. We will try to return it to the sender." I emailed customer service asking what was going on with my package. Their response was; "When this comes back we will make a full refund. Sorry for the hassle." So now I am out two weeks without my espresso machine and I now have to re-order the parts (from somewhere else obviously) and I am also out my $$ (over $85) hoping the refund me when they get their product back (what if it can't be delivered?). They aren't even trying to make this right or make my experience a good one. Didn't offer to resend. Sorry for the hassle.. sorry I ordered from your company. Terrible.
September 17, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Hi Amanda,
Thank you for your feed back.
An Post are experiencing some issues with processing the new customs collection to USA.
We received a number of parcel back and your was one.
As we have not found what is causing these issues, we decided that a 100% refund would allow you to the option of whether to repurchase or purchase elsewhere.
As you don't want it reshipped we will make a refund today.
Sorry for any inconvenience caused.
Customer service ,
Blue Star Coffee
Ordered a Sage 2 way valve but they…
Ordered a Sage 2 way valve but they shipped a 3 way, called 3 times no reply, no response yet to email, really need the part. I guess it’s not a scam as they did ship something but the part shipped very slowly from Ireland and it’s wrong. Should have ordered from the UK 😳
September 15, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Hi Peter,
Sorry for the mix-up.
We sent the correct solenoid on 16/09/25.
Our agents were unable to respond promptly due to catching COVID.
You should have the correct item in approximately 1 week.
Please keep the 3-way valve - it will come in handy in the future.
Kind regards,
Customer service team,
Blue Star Coffee
A fairly hard to find basket size for my Elektra MCAL
A fairly hard to find basket size for my Elektra. Great comms and very good service. Yet another very satisfactory purchase with BlueStar
August 25, 2025
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Regards,
Customer service'
BlueStar Coffee
Great products and prompt delivery…
Great products and prompt delivery service, thanks
August 25, 2025
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Regards,
Customer service'
BlueStar Coffee
Still have not received the delivery!
August 25, 2025
Reply from Blue Star Coffee.eu
Hi Emanuele,
Thank you for your order .
You choose untracked economy mail.
While this is the cheapest delivery option, it cannot be tracked and is low priority.
Your order was dispatched on 25/08/2025, so you should have it this week.
For faster shipping times, choose one of our tracked options.
Tracked shipping will dispatch the next day and has a faster transit time.
Regards,
Customer Services,
BlueStarCoffee.eu
Fast customer service response and…
Fast customer service response and support from Gerald, easy navigation and ordering process.
Many thanks
September 1, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback. Regards,
Customer Services,
BlueStarCoffee.eu
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback. Regards,
Customer Services,
BlueStarCoffee.eu
Great service for reasonable prices.
Great service for reasonable prices.
The team at bluestarcoffee are delivering great service with quick delivery. I enjoy doing business with them. A+++
August 15, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and feedback.
Regards,
Customer service'
BlueStar Coffee
Mignon king-size grind dial.
Although I’m in the US, BluStar’s price was the best at the time despite the complexity of overseas shipping and they made it as easy as ordering locally. Based on my experience I can highly recommend them.
August 13, 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback. Regards,
Customer Services,
BlueStarCoffee.eu
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