Blue Star Coffee.eu Reviews 

485
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing and wide selection of hard-to-find parts. Many highlight the fast and efficient delivery, with items arriving quickly and well-packaged. Customer service is also consistently described as excellent, offering prompt responses and helpful support. However, some customers experienced issues with delivery, such as orders never arriving, significant delays, or packages being returned. A few people also found customer service unhelpful or unresponsive when problems arose, particularly concerning faulty products or incorrect shipments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and availability, with many expressing... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and speedy delivery,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration due... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fantastic and excellent... See more

Price

People report positive experiences with price, often noting fair and reasonable costs for products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more

Company replied

Rated 5 out of 5 stars

I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of anoth... See more

Company replied

Rated 5 out of 5 stars

Good product and does exactly what I needed it to do - provides stable measurement so I can see what my machine does. Item arrived quickly and screwing the gauge onto the portafilter yielded a simply... See more

Company replied

Rated 5 out of 5 stars

I found Blue Star Coffee to be incredibly efficient and professional from start to finish. Their website is a genuine pleasure to browse, it’s clear, well organised and packed with almost every part... See more

Company replied


Company details

  1. Coffee Machine Supplier
  2. Coffee Shop
  3. Coffee Wholesaler

Written by the company

Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

485 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(485)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery, everything is of high quality.

Status: Order Complete
Order ID: 139496
Order Date :2/11/2025
1 x Ascaso Bottomless Portafilter Pro Walnut
1 x Motta Coffee Funnel 40mm
1 x Blue Star Coffee Lower Shower Puck Screen - 58mm

February 18, 2025
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review and valuable feedback.

Kind Regards,
Customer service team
BlueStarCoffee

Rated 4 out of 5 stars

Great product selection for Gaggia…

Great product selection for Gaggia lovers. Very satisfied with the shopping. Package could be better wrapped. Box came all dented and broken but the goods fortunately weren't damaged.

January 26, 2025
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review and valuable feedback.

Kind Regards,
Customer service team
BlueStarCoffee

Rated 5 out of 5 stars

Very easy and straightforward

Very easy and straightforward. Fair & reasonable shipping cost.

January 25, 2025
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee

Rated 5 out of 5 stars

Late delivered but got my package

The order marked complete, but I have not received the material. There is no tracking option, so I'm in the dark. Please advise.
Update: Received my package today.

January 25, 2025
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Once an order is shipped - we mark it complete.
You opted for our economy option which is untracked.
While it is good value, you cannot track it, it is low priority and is slower than tracked mail.

Your order is still in transit and will be delivered by your postman, so you should have it shortly.

Dispatch date: 27/01/2025
Postal method: untracked economy international mail
ETA: 2 weeks approx

Rated 5 out of 5 stars

★★★★★ Excellent Customer Service!

★★★★★ Excellent Customer Service!

I had a small issue with my order, but the customer service team handled it quickly and professionally. Gerald responded promptly, clarified the situation, and even issued a refund without any hassle. It’s rare to find such honest and efficient service these days! I truly appreciate their support and will definitely shop here again. Highly recommended!

February 4, 2025
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee

Rated 5 out of 5 stars

Really helpful and fast service

Really helpful and fast service, had exactly what I needed. will definitely be ordering form here again :)

January 25, 2025
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee

Rated 5 out of 5 stars

Fast delivery and good product

Fast delivery and the naked portafilter fits my mini cenelli beautifully.
I’d been looking for a while but this site is great because they give you a wide range of compatible machines so you have confidence the product is right.

January 25, 2025
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your review and valuable feedback- much appreciated. Kind Regards Customer Service Team BlueStarCoffee

Rated 5 out of 5 stars

I ordered a grinder here for way less…

I ordered a grinder here for way less than I could have gotten it in the US. They sent it in a reasonable amount of time, responded to the one email I sent, and it got here in perfect condition. I would definitely order from Blue Star Coffee again!

January 21, 2025
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your kind review, regards CS team

Rated 5 out of 5 stars

Thank you for the informations.

Thank you for the informations.
Happy New Year !
All the best !

December 30, 2024
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your kind review, regards CS team

Rated 5 out of 5 stars

Prompt service

Prompt service. Posted from Ireland

November 11, 2024
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Recommended

Can't fault this company from my own experience. Item arrived quicker than I expected and works well, improving my coffee all around. Would highly recommend.

November 8, 2024
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Best coffee parts site ever !!

Great range of parts for loads of machines ! Great price and delivered within 5 days from ireland to UK.

100% recommended them and now my machine is back up and running !

October 25, 2024
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

good advice given quickly

good advice given quickly, fast delivery and good price

October 25, 2024
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Easy to buy

Easy to buy, have lots of options for coffee lovers. Price of shipping is good in Euro countries.

November 4, 2024
Unprompted review
Blue Star Coffee.eu logo

Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

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