Bluesuntree Reviews 

2,029
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Third lighting product from Bluesuntree as always, prompt delivery of a well packaged item. The light is as described with a sturdy metal like shade. The light is diffused nicely giving a not too bri... See more

Company replied

Rated 4 out of 5 stars

Lovely chairs ( wishbone chairs) and quality only criticism is that there is no weekend delivery ! Hence had to take time off work to take the order. Please can you change this , John Lewis and other... See more

Company replied

Rated 5 out of 5 stars

Helpful friendly team . Great showroom . Unusual stylish modern design furniture and accessories. Quality product. Easy hassle free shopping. My 1st choice of place to shop for interior design. Very h... See more

Company details

  1. Furniture Store

Information provided by various external sources

Bluesuntree source, design and retail affordable, inspirational, well-crafted products: furniture, lighting and accessories - everything for the design conscious consumer. Taking inspiration from the best of mid-century designs, to meet today’s contemporary living requirements; we pride ourselves on delivering unique products for your home.


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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3.7

All reviews

(2,029)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful staff.
Prompt delivery and the 4 chairs are great-just what I expected and in pristine condition.

February 18, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Anne,

Thank you for your wonderful feedback, we will be sure to forward this on.

We love these chairs too!

Kind regards

Bluesuntree.

Rated 5 out of 5 stars

Extremely good service

Extremely good service. Staff very professional and helpful.
Furniture is of a high quality and good value for money too.

February 18, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Carolyn,

Thank you for your lovely feedback.

We are pleased to hear that you are happy with your chairs and with the service received.

Kind regards

BlueSunTree

Rated 5 out of 5 stars

Good service

Good service. Love the stools - comfortable and great value.

February 15, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi,

Thanks for your kind feedback, we love these industrial bar stools too!

Kind regards

Bluesuntree.

Rated 1 out of 5 stars

Okay lamps but atrocious - non existent customer service

The outdoor lamps I bought from them are lovely but not at all fit for purpose 'as is' for weather conditions in the UK. They are not weighted at the bottom and there is no mechanism to secure them to grass or other surfaces so one gust of wind and they're over like skittles.
The lamps themselves seem robust enough and were sturdily packaged in a box within a box.
Customer Service from Bluesuntree was atrocious. Once they had my money it was almost like they filed me under 'wait for her to chase us'. I had to email them periodically to find out what was going on (it took nearly 3 months for them to arrive so there were a few emails). They didn't have the sense to realise I was already a disgruntled customer (after the first 2-3 emails) so best not antagonise me further and just put a note in the diary to contact me with an update next time. On no siree, that would be far too sensible, efficient and courteous! I had to chase them and chase them and chase them and I resent that enormously. Just do your job and keep in touch with your customer!!
Would I buy the lamps again? For an indoor or enclosed outdoor area - definitely yes. But for outdoors - definitely no.
Would I shop with Bluesuntree again - that'll be a resounding no.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Good quality and unique design.

February 11, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Silvia,

Thanks for your review! We are delighted to hear this, we love the design of this coat rack too.

Kind regards

Bluesuntree.

Rated 5 out of 5 stars

Beautiful tables

Beautiful tables. Spotted some similar in Hamburg and decided to try and get some for my living room. Good communication from point of order to delivery.

February 8, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Nicola,

We are very pleased to hear that we were able to help in selecting beautiful table for your living room.

Hope we can tempt you again soon.

Kind regards

Bluesuntree.

Rated 5 out of 5 stars

Nice product for the price

Nice product for the price, delivered on time.

February 8, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Rebecca,

Thanks for your review.

We are happy to hear this.

Kind regards

Bluesuntree.

Rated 5 out of 5 stars

Excellent experience

The product came just when promised with high quality

February 8, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Mikael,

We are ever so pleased to hear this, we love the style of this table lamp too.

Kind regards

Bluesuntree.

Rated 5 out of 5 stars

A very good product

My order did require a couple of holes to be drilled out but was generally of good quality. The drilling took about 2 minutes, no problems.
Many thanks for your help and general enthusiasm for the task
Many thanks
Regards
A Fov

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality, top style, great service.

I have purchased several items from Bluesuntree over the years. I would say their strong point is that they only deal in top quality goods and only those with style and great finishes. The packing and delivery is also very good. I always go to the Bluesuntree site first when I need something.

February 8, 2019
Unprompted review
Rated 4 out of 5 stars

Really pleased with product

Really pleased with product
my only slight caveat is that the couriers were very late and didn't warn me in advance - they eventually called, but not after I'd contacted bluesuntree for assistance.

I would like to mention that they were very helpful and apologetic when they arrived and the bluesuntree helpdesk was excellent.

February 1, 2019
Unprompted review
Rated 3 out of 5 stars

Misleading images

The pictures online of the item i bought were misleading, package arrived promptly but a box bigger than a shoe box for two 9cm pieces of wood, bit extreme, obviously trying to justify the postage cost

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Great value

Great quality, great price. Will definitely use again if they keep up to same standards.

January 25, 2019
Unprompted review
Rated 1 out of 5 stars

Never had news

Never had news, but the money is already paid

January 25, 2019
Unprompted review
Bluesuntree logo

Reply from Bluesuntree

Hi Veronique,

We are sorry to hear this.

We have looked into this further and can see that you have already been in touch with our sales department. They are liaising with the courier company regarding this.

We hope that this will be resolved for you soon.

Kind regards

BlueSunTree.

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