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Blue World Pools Reviews 4,315

•
TrustScore 4.5 out of 5

4.4

Day Spa
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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, noting their knowledge and respectful approach. The service, including installation, is consistently described as excellent, with many appreciating the efficiency and quality of the work. People are particularly satisfied with the product itself, highlighting its quality, ease of maintenance, and the enjoyment it brings. However, some customers reported issues with communication, mentioning instances where sales representatives did not follow up as promised or that their calls were not returned. A few other people also felt that the customer service was occasionally unprofessional, with some experiencing unaddressed concerns or feeling that their issues were not adequately resolved.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful customer... See more

Facilities

Reviewers highlight positive aspects of facilities, with many expressing their love for their pools and how... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, pleasant... See more

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with their pools,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more

Rated 5 out of 5 stars

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more

Rated 5 out of 5 stars

Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more

Company details

  1. Day Spa
  2. Furniture Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Experience

I had a very pleasurable experience with Blue World Pools. The installation went smoothly and I had a very knowledgeable installer who showed me the ropes in winterization and pool opening.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I love blue world pools company

I love blue world pools company ! They put my pull up in a up in a timely manner. It is maintenance free just as I promised, and it is beautiful. They walked me through closing the pool step-by-step on the phone, which helped me tremendously.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The pool was built fast, and my family is enjoying every minute of it. Customer service was really helpful and patient when I contacted them.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

From sales to installation

From sales to installation, everyone went above and beyond to make sure I was satisfied. They took phone calls and the installer even came back the week after my installation to make sure everything was right.

July 28, 2025
Unprompted review

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