David L s amazing, he was so patient with me ,he took the time to help me looking into account information I was having trouble with, literally the best person today, slhe made me smile! he deserves... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Claudia was very polite very helpful, especially after receiving really poor service last week. She helped me to pay off my loan gave me guidance on what to expect and apologize for the service I prev... See more
Brandon is very so knowledgeable and very helpful with to me adding the information needed. He kept me in the loop as the process was going through. Thank you Brandon you are certainly an asset to BMG... See more
Thank you David L for approving my loan. I wasn't expecting to hear from you guys for another 2 days. I really appreciate it thank you
Company details
Written by the company
A BMG Money loan is an affordable loan, available via direct deposit. We pride ourselves on offering emergency lending to those who need it most. Licensed lender NMLS# 1649032
Contact info
444 Brickell Avenue Suite 250, 33131, Miami, United States
- 800-316-8507
- customer.service@bmgmoney.com
- www.bmgmoney.com
4.9
Excellent
12K reviews
Replied to 6% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I was able to get the help I needed and…
I was able to get the help I needed and it was quick and easy . Luis did a great job!
April 14, 2026
Unprompted review
My representative Luis was very helpful…
My representative Luis was very helpful and courteous, and very efficient and handling my needs
April 14, 2026
Unprompted review
The patient
April 14, 2026
Unprompted review
German was very helpful on helping me…
German was very helpful on helping me with my situation on my refund.
April 13, 2026
Unprompted review
I had an outstanding experience with Luis
I had an outstanding experience with a representative named Luis. He was incredibly helpful, patient, and went above and beyond to assist me. I truly appreciate his dedication and professionalism!”
April 13, 2026
Unprompted review
The process is not computer friendly
C. Morales was very professional and knowledgeable. 👍🏾
April 13, 2026
Unprompted review
David took his time and was very…
David took his time and was very patient. Informed me about the necessary documents I need to send. The entire experience was very friendly.
April 10, 2026
Unprompted review
It was a very pleasant conversation
It was a very pleasant conversation, answered all my questions. And did not rush me off the phone. And didn’t act like I do matter . Oscar was wonderful.
April 10, 2026
Unprompted review
Mario was Very professional and…
Mario was Very professional and knowledgeable! It was a very pleasant call.
April 10, 2026
Unprompted review
The experience with Mario Oscar's…
The experience with Mario Oscar's attention was excellent, he solved my doubt on the call and was very friendly and professional
April 10, 2026
Unprompted review
I have been a member for over 10 years…
I have been a member for over 10 years and I can honestly say BMG and the staff are excellent . I also had the privilege to work with Isabel she is patient and knowledgeable
April 10, 2026
Unprompted review
Customer service was a highlight
Customer service was a highlight. When I had questions about the payment schedule and a minor billing adjustment, I spoke to German, who resolved the issue without friction. Their online account portal is straightforward and shows upcoming payments, remaining balance, and a history of transactions, which makes budgeting easier.
April 9, 2026
Unprompted review
David L was extremely helpful
David L was extremely helpful, friendly, and professional. He made the process easy and went above and beyond. Excellent service!
April 9, 2026
Unprompted review
Very simple process and quick process
Very simple process and quick process. David L made sure it went smoothly
April 9, 2026
Unprompted review
German took his time to work with me…
German took his time to work with me and I really appreciate him . Job well done German
April 9, 2026
Unprompted review
David did an Awesome job
April 9, 2026
Unprompted review
Mario Oscar was very kind and…
Mario Oscar was very kind and knowledgeable, explained the program very well
April 8, 2026
Unprompted review
Oscar was very patient and thorough
Oscar was very patient and thorough. There is an exuberant amount listed in my email that I do not owe. Oscar reviewed the account and gave the correct amount that is owed.
Thank you Oscar
April 8, 2026
Unprompted review
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