I've recently ordered a scanner. No email communications even after a week. I was shocked to see on the web site that they now stopped trading. Hoping that Lisa us going to contact us soon and arrang... See more
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See what reviewers are saying
Freed up loads of space wasted on old documents and records I needed to keep. Like many had a massive backlog of paperwork which I needed to get rid of. Ongoing need for scanning these days is low so... See more
Was struggling to locate an Epson V800 scanner. Managed to pre-order one with BMI Solutions who dispatched one as soon as stocks became available. Scanner arrived in less than 24 hours. Excellent serv... See more
I called BMI solutions as I was having difficulty purchasing my scanner on amazon. they were very helpful and efficient and took my order immediately over the phone. It arrived ahead of schedule and... See more
Company details
Information provided by various external sources
BMI Solutions are Document and Photo Scanner Specialists.
Contact info
Bristol, United Kingdom
- 0800 0439972
- sales@b-m-i.co.uk
- www.bmisolutions.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant service
Brilliant service. Liza was very helpful. Would definitely recommend her for scanners
Faultless service and the best price.
Having received from BMI very helpful advice regarding the scanner I was interested in, I placed an order after 4pm one day and the scanner was delivered at 9 am the next day. I'm very impressed!
Excellent Customer Service
Committed to delivering an excellent service!
Just so efficient
Found BMI Solutions using a web search, only wanted an Epson V550 scanner. Contacted them for price and availability, Lisa's follow up communications were really helpful, price beat others and scanner arrived early the following day. I couldn't ask for a better service and thoroughly recommend them.
Best Price & service
I bought a Epson 11000XL with film hood. I had searched the web & found BMI had the best price. The delivery was fast & free. happy customer.
Exemplary personal service - highly recommended
Friendly, knowledgeable and efficient in every sense - superb service!!
Had difficulty with finding information around specification elsewhere yet I was given clear and a comprehensive response to all my queries ensuring I was making the 'right' purchase. All potential obstacles were taken care of and the order was hastily managed with excellent follow up information. Highly customer focussed providing a good sense of confidence in the company and its products; will use gain, and firmly saved in my 'favourites'. Thanks to all.
Kodak scanner and kofax scanner
Superb company
Lisa was very helpful and kept me informed on every step of my order and delivery. The delivery was made the next day after ordering and I would recommend BMI to anyone who would like a scanner.
Excellent service
Was struggling to locate an Epson V800 scanner. Managed to pre-order one with BMI Solutions who dispatched one as soon as stocks became available. Scanner arrived in less than 24 hours. Excellent service, excellent price. Wouldn't hesitate to order from them again.
Fantastic Service
Amazing value - cheapest on the internet that I could find, but also ridiculously fast delivery!! Highly recommend.
Fujitsu scanner
I rang BMI solutions for advice on what scanner to choose. I spoke to Rob who directed me towards a newer more efficient model than the one I had in mind. Received it on the day required and Rob suggested I call him for remote set up as it was important to get the settings right from the start. He was very helpful, installed the software and made all the necessary connections and away we went ... brilliant! I was very pleased with the service I received and am happy and confident I can now crack on with my scanning with no more ado. Would recommend BMI unreservedly.
Exceptional customer service
I have purchased 3 scanners and in the process of renting another scanner for my company, all from BMI solutions.
Rob and Lisa have given me support and advice throughout these purchases, a complete professional, knowledgeable service in a friendly manner.
BMI Solutions would be my first choice in purchases of other scanners when I expand my business.
Stephen Francis
Hangleton Books.
Hove, East Sussex.
Exceptional Customer Service.
I bought an Epson scanner from BMI Solutions and while considering my order I initially phoned them on a Saturday afternoon about 4pm, yet expecting an answer machine.. But their most helpful Director answered the phone and couldn't do enough to help me in every way. Since my purchase their after sales service is also exceptional and they also helped me get a special offer that was available from Epson too. Probably the most Professional, Conscientious and Caring company that I have had the pleasure to deal with.
Purchase of Canon DR-M160 Scanner
I phoned BMI and spoke with Lisa late on a friday afternoon. I outlined my requirements, and Lisa was knowledgeable and helpful. She directed me to the model of scanner that suited my budget and needs (essentially for high speed/high daily usage.) I accepted her advice and the scanner had been delivered to me by the following Monday lunchtime. The scanner is everything I hoped for and I was using it in earnest later that day! I'm also pleased with the price I paid and so I can't recommend BMI Solutions highly enough!
Great Service from Mr. Rob
We had a really great experience, even if we just have been missed each other at the beginning.
All the problems they have been sorted out quickly.
Thanks,
Alex
London Visual Box
Great to do business with
Have been dealing with BMI for a few years now, and have always found them very friendly and reliable, great people to do business with.
Top class service - highly recommended
I have been a client of BMI Solutions Ltd for over 5 years and wouldn't hesitate to recommend them.
Lisa had provided an friendly, efficient professional service, often at very short notice.
Thank you
Received on time
Good shopping experience ordered Monday afternoon received Tuesday Morning, excellent scanner love it
Stick with Amazon
Ordered a Canon Image Formula DR-F120 and it never worked from receipt. Had I paid the £15 extra it cost on Amazon they would have taken the non-working machine and replaced with a new one. BMI instead directed me to Canon to rectify. Grrrreat NOT!

Reply from BMI Solutions
Did what was requested
Tried once worked efficiently so no complaints. Very difficult to judge on one purchase
BMI gave an excellent swift service
Item arrived next day. Very pleased with service.
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