I've recently ordered a scanner. No email communications even after a week. I was shocked to see on the web site that they now stopped trading. Hoping that Lisa us going to contact us soon and arrang... See more
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See what reviewers are saying
Freed up loads of space wasted on old documents and records I needed to keep. Like many had a massive backlog of paperwork which I needed to get rid of. Ongoing need for scanning these days is low so... See more
Was struggling to locate an Epson V800 scanner. Managed to pre-order one with BMI Solutions who dispatched one as soon as stocks became available. Scanner arrived in less than 24 hours. Excellent serv... See more
I called BMI solutions as I was having difficulty purchasing my scanner on amazon. they were very helpful and efficient and took my order immediately over the phone. It arrived ahead of schedule and... See more
Company details
Information provided by various external sources
BMI Solutions are Document and Photo Scanner Specialists.
Contact info
Bristol, United Kingdom
- 0800 0439972
- sales@b-m-i.co.uk
- www.bmisolutions.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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jury's out at present
I ordered an Epson GT-2500 Plus Scanner and what I received was a standard GT-2500, I am still waiting on a resolution to this issue which is now into it's second week.
I was told that the Scanner I had received was dispatched by mistake even though I have paid for the higher specification version, I have also been told that the Plus model was out of stock at the time of dispatch.
Not impressed so far !!!!!!!!!!.

Reply from BMI Solutions
What a nice surprise to receive such excellent service
I was really impresses with the price, the quality, the service and the fast delivery of the items that I ordered. I will definitely use again and recommend to others,
Excellent Service
Have used BMI before, same no fuss, helpfull service, delivered as per the oder the following day.
excellent service and cheapest price
Often when a company offers the cheapest price their service is por and you end up regretting trying to save a few pounds. Not with bmisolutions. Cheapest price and next day delivery. Very impressed.
Unlike the airline, top-notch stuff!
How nice to get a questionnaire where the questions are not pre-conceived!
Everything went so well that one hardly noticed. Confucius said that the best kind of government was one that the common people hardly noticed, because it just quietly gets on and represents their best interests and needs. So it is with your company.
excellent service and speedy delivery.highly recommend
I called BMI solutions as I was having difficulty purchasing my scanner on amazon. they were very helpful and efficient and took my order immediately over the phone. It arrived ahead of schedule and they kept me update of the progress via emails.
very happy with service and scanner. fujitsu scan snap S1500. highly recommend both
Great customer service
After sending the wrong item, they fixed the problem the next day. I was impressed how I was treated.
Instant Delivery!
Ordered at 3.10pm and received the following day. Was expecting it in 5 days. Exceptional service!
Swift response to our Business requirements
We had a need for a Quality Business Scanner. After reviewing BMI Solutions excellent and comprehensive website, I called their Customer Services department to enquire of stock levels of an Epson Scanner. I was informed that they had several in stock and it would be dispatched the same day; however the delivery would take approx 2-4 working days. We were not in a rush, so this was not an issue, but to my surprise the Scanner arrived the next day.
Excellent Service, Speedy Delivery and at a Reasonable Price. Would definitely recommend BMI.
Great service
BMI Solutions were great, useful online information to select the product I wanted. I telephoned, ordered and was able to collect the same day as I was in the area; otherwise reassuring to know delivery would have been free of charge. Slight hitch with a phone payment having been put through on line which caused a few hassels with my bank but all easily sorted once we knew what the issue was. Would not hesitate to recommend this firm.
Great service.
The company was excellent and provided my product quickly and efficiently.
Absolute worst experience ever and will advise anybody not to buy from them!
Staff are unfriendly and unhelpful, quick enough to take your money but when it comes to delivering the goods it all went down hill.
After two weeks of waiting and chasing for my goods I called and asked for them to return my money. There was no questions, no apologies, no service!
Will never use again!
Excellent service, great price!
I selected bmisolutions as they had the best price on the scanner that I was looking for. It arrived, on time, as ordered - so I can only recommend them to anyone. Wouldn't hesitate to use again.
Item was not as listed and BMI were slow to respond
All companies have trouble keeping track of changing products but this was a blatant listing that was subsequently not honoured and the product returned. It was the delay and the attempt to fob off with lesser substitute that really annoyed us. But we got the refund in the end.
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