I bought a copy of Kingmaker 2 from Zatu as it was well-priced but I was a little wary as some reviews are poor (for both Zatu and Evri). In fact it turned up quickly and on time (I had paid the extra... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live in Brazil and bought a board game for the first time at Zatu Games. I couldn't be happier with my new board game, which was very difficult to find on the Internet. The tracking system is great... See more
The packaging on the jigsaw puzzles was excellent. Both the price of the puzzles and the delivery price were very low compared to any other UK company I have ordered from. Delivery took 6 days, ra... See more
The UV torch I ordered is perfect for my needs. I bought it to uprate cleanliness in my home, especially kitchen & bathrooms. It works really well, highlighting any organic matter which isn't necessar... See more
Company details
Written by the company
Seek Your Adventure With Zatu, the UK's biggest Independent games retailer. Zatu Games brings you the latest board games, miniatures, trading card games, and video games at affordable prices. We stock over 30,000 games, ship worldwide, offer next day delivery, 60-day returns, have a hugely-popular blog, offer guest blogging spots to board game lovers... the list goes on. Whether you want to read the latest news and reviews or if you want to purchase a new game, Zatu Games are here to help you. Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!
Contact info
40 Barnard Rd, Bowthorpe Employment Area, NR5 9JB, Norwich, United Kingdom
- 0800 007 5444
- team@zatu.com
- www.board-game.co.uk
4.4
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
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The parcel arrived soon and undammaged
The parcel arrived soon and with no dammages.
Also the cost after shipping was still lower than the MSRP
June 6, 2026
Unprompted review
Since moving to Evri service is just unreliable
Been a loyal customer of Zatu for so many years, but enough is enough. They have chosen Evri as their delivery partner, so their choice,
Average postal time with Royal Mail is 2- 3 days. I ordered 4 games as a present 7 days ago and still have no clear indication of when or if they will arrive, or even where they are right now.
I have given 2 stars because the website change is good and an improvement, but while Evri is your delivery partner, I will shop elsewhere.
June 15, 2026
Unprompted review
Reply from Zatu Games
Hi there,
Thank you for your review and for your loyalty over the years.
We're sorry to hear that this delivery experience has left you disappointed.
While Evri is available as one of our delivery options, we would like to clarify that we still offer both Royal Mail and DPD services at checkout. Customers are able to choose the delivery option that best suits their requirements and preferences.
We appreciate that courier delays can be frustrating, particularly when ordering gifts, and we're sorry that your parcel did not arrive within the timeframe you were expecting. Unfortunately, once an order has been dispatched, the performance of the delivery service is outside of our direct control.
We're pleased to hear that you found the new website to be an improvement and appreciate you taking the time to share your feedback.
If you would like any further assistance with this order, please send us an email at team@zatu.co.uk, and a member of our team will be happy to help.
Thank You,
Team Zatu Games
Very well packaged and fast shipping…
Very well packaged and fast shipping even for international. Highly pleased
June 11, 2026
Unprompted review
This game was a year log wait
This game was a year log wait, really - ideally Zatu would have said when it was being released and kept me up to date on it - otherwise great price and its delivered perfectly
June 10, 2026
Unprompted review
Reliable, Good Priced, Fast postage
I've ordered from Zatu a couple of times in the past and always found them to be reliable and have competitive prices, better than Amazon in some cases.
Packaging is always great and my order turned up in great condition.
June 3, 2026
Unprompted review
Really good
June 13, 2026
Unprompted review
A wide selection of games
A wide selection of games, super fast delivery and never had any problems with the games when received.
June 6, 2026
Unprompted review
Very good prices and quick delivery
Very good prices and quick delivery! 10/10
June 4, 2026
Unprompted review
What a fantastic company!
I have had the distinct pleasure of ordering from Zatu Games on a number of occasions and each time has been a delight. Not only are their prices highly competitive but their support and dispatch are fantastic. /highly recommended!
June 12, 2026
Unprompted review
Quick postage from overseas
Quick postage from overseas, product arrived in perfect condition.
June 5, 2026
Unprompted review
Very good and sorted out issue with…
Very good and sorted out issue with delivery
June 9, 2026
Unprompted review
No fuss ordering
No fuss ordering, game was delivered on time, well happy.
June 2, 2026
Unprompted review
I live outside the UK and the service…
I live outside the UK and the service was very fast.
June 11, 2026
Unprompted review
Although the shipping to Macedonia is a…
Although the shipping to Macedonia is a bit costly,
Zatu's services are great and very well organized
and executed.
Count me being a faithful Zatu costumer.
Thank you!
Love and respect,
Igor Temelkovski
June 6, 2026
Unprompted review
Great site for games
Good site, good value, good service, game arrived promptly
May 31, 2026
Unprompted review
Late delivery ordered on 1/6/26 not…
Late delivery ordered on 1/6/26 not delivered until 8/6/26
June 8, 2026
Unprompted review
Reply from Zatu Games
Hi there,
Thank you for your review.
We're sorry to hear that your order arrived later than expected.
Having reviewed the order, we can see that it was dispatched on time from our warehouse. Unfortunately, once a parcel has been handed over to the courier, delivery times are dependent on their network and any delays that occur in transit are outside of our control.
If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 0571, and a member of our team will be happy to help.
Thank You,
Team Zatu Games
I have not yet received my order
I have not yet received my order. Everi has twice said the game was out for delivery but failed to deliver. Most recently they failed to deliver yesterday and have given no explanation or alternative due date for delivery.
June 11, 2026
Unprompted review
Reply from Zatu Games
Hi there,
Thank you for your review.
We're very sorry to hear that you have not yet received your order and understand how frustrating this situation must be.
Unfortunately, while we dispatch orders as quickly as possible, we are not Evri and do not have direct control over their delivery operations.
To help resolve this, we have already raised an investigation with Evri regarding the missing parcel. In addition, rather than waiting solely on the outcome of that investigation, we have also arranged a replacement order to be sent via Royal Mail to help get your order to you as soon as possible.
We apologise for the inconvenience caused by the courier's handling of this delivery and appreciate your patience while we work to put things right.
If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 6170, and a member of our team will be happy to help.
Thank You,
Team Zatu Games
I can only recommend Zatu Games
First time making a purchase with Zatu games, I am very happy with quality of the books and the speed of delivery.
I can only recommend Zatu Games..
June 8, 2026
Unprompted review
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