Just purchased a second hand foil set, delivered with no issues and in much better condition than I anticipated for 2nd hand equipment. - Thank you.
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See what reviewers are saying
Very very very good customer service. Write an email to them and you get an answer, call them and someone answers the phone. Accurate delivery times are provided before you buy and if something isn’... See more
I phoned about a Paddle board on Friday at 2pm asking could I get this delivered on Monday as website had 3-5 days for delivery.I was advised to go on line to place order as this would speed up the tr... See more
Phoned boardworx to get advice regarding a repair I needed on a ripped wing . The person I spoke to gave me some great advice on how to carry out repair. I then ordered repair tape from boardworx whic... See more
Company details
Information provided by various external sources
Boardworx is owned and run by water sports experts that love to kitesurf, windsurf, surf and just enjoy the water. Because we’re water users, we stock a large range of kitesurfing, SUP, and windsurfing products that we have tried and tested and enjoyed using in all types of waves and winds. We can talk with wisdom and experience on a lot of different equipment. At Boardworx we aim to provide you with a friendly, honest and reliable service, We know that the kit is expensive so we strive to find the best possible prices but also we try and give the best service you will ever receive from a shop with a personal touch.
Contact info
Beach Walk, Whitstable, Kent,, CT5 2BP, Whitstable
- 01227 276566
- info@board-worx.com
- www.board-worx.com
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Appalling customer service after online purchase
North bar and lines purchased from board-worx September 2017, line snapped less than two months later. Got in touch with board-worx who were very unsympathetic and dismissive of my issue - they couldn't care less even going so far as to be rude, immature, and even calling me a liar - see facebook reviews! They claimed I was at fault and that item had been misused even though I have constantly stated it hasn't - comes down to customers word against there's so you simply cannot win! Now left £280 out of pocket. BE WARNED of this retailer - cheap prices even cheaper customer service!

Reply from Board Worx
I got some great advice and a good deal.
I talked to the boys at boardworx and got some good information, I was not pushed at all in to buying and after doing a little research myself, that they suggested I did call back and got a great deal, a all round great experience. I have used the kit, in fact broke a part ( my own fault) and they had me back on the water a few days later, a good service a good shop.
Awesome
Board Worx is my favourite store in the world. Mark, Olly and Karen are brilliant - they give you honest advice and are super loyal to long standing customers. I've been shopping at Boardworx since I was a teenager, previously for windsurfing gear and now kitesurfing gear. They have the latest kit (kites, boards), gadgets (xensr, GoPro etc) and clothes (notably they're the only store in Whitstable that sell bikinis all year - which is helpful for when you go on those winter beach holidays abroad). Not only do you walk in the store and it smells like coconut surf wax, but it feels like a surf shop abroad. Everyone gives expert advice, and are super friendly and if your kit needs fixing they'll help you too. Thank you for being the best shop in town, and hope to still be shopping with you guys in 50 years time.
My local board shop... online...
BoardWorx has been my 'local' board shop for many moons. I bought my very first board from these guys when I was 13... which was a while ago now... I've long since moved out of the area, but I always try and get back for any big purchases. On this occasion, time was a factor, so I had a look at the website, gave the guys a buzz, had a bit of a chat, then hit the buy button. As I say, it's always nicer to pop in, but if you can't make it down to the store, then be sure to give the BoardWorx website a go. You definitely won't be disappointed and you'll know that, even though it's online, you're buying from a local board shop run by passionate board-riders, rather than some soulless distribution warehouse somewhere. BoardWorx are the best.
Great service
I found ordering was easy and the products arrived quickly. Mark went out of his way to help with additions to an order.
Great Service
Ordered on a Wednesday, delivered next day and back on the water.... Excellent service... :)
Secondhand kitesurf kit
Living near Inverness there are no windsurf/kitesurf shops within hundreds of miles so all my windsurf and kitesurf purchases have to be made on-line. I have used Boardworx several times; their prices and kit have always been good. More importantly for me the free delivery makes them hugely competitive compared to most other shops' carriers that apply the highlands and islands double whammy. Recently I was a little disappointed with a kite purchase. A full refund was offered without hesitation and once the kite was returned the refund was immediate. An excellent shop with great customer support.
Excellent all round and very helpful
Staff at Board-worx are very helpful and helped me choose the right kitesurfing kit for me and my son. Got a great deal on a package of kites and board as well. They'll do you the best deal they can and have never failed to pick up the phone or reply to my emails when asking for help or advice, even when it wasn't a product they were selling from their shop. Great stuff and will use again for sure.
very good customer service
I ordered 2 items which arrived the next day. Although one item was the wrong colour. I emailed and this was immediately rectified and with a refund for postage charge, a trustworthy company,
Best place for kitesurfing equipment
I purchased 3 North Vegas off board work at amazing prices and is def the best place for kitesurfing equipment online I'll only be dealing with shop in my future purchases
fantastic service
Super friendly and helpful staff with quality products at reasonable prices! Don't know why you would shop anywhere else on-line or in the shop!
North Power XT2.0 Extension
Great communication with fast free tracking delivery, all at a fantastic price.
What's not to like!!!
Would use again
Great price, no fuss ordering, really fast delivery. Would definitely buy from here again.
Great quality and value.
I purchased a Weird Fish fleece on eBay. These things are not inexpensive and I was slightly concerned that I was being conned ! I shouldn't have worried. It was exactly as described, it arrived very promptly ( and I live about 8 miles from John O'Groats )and was a really good price. This , from my experience , is a 5 star seller. Highly recommended.
Lovely fleece and excellent service.
Super fast delivery of Weird Fish fleece. It was too big but BoardWorx exchanged it with no quibble. I would thoroughly recommend this company and will not hesitate to buy from them again.
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