Board Warehouse Reviews 

43
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I wanted A4 whiteboards to use with my French evening class students. Having scoured the Internet, Board Warehouse had the best offer. Unfortunately, they were out of the boards I had intended buying... See more

Rated 4 out of 5 stars

Simple and easy buying procedure. Good value. One large plus six medium cork display boards all delivered within 3 days, although by two different courier companies!!! All boards were delivered in... See more

Rated 5 out of 5 stars

Fast delivery and good quality product ....does what it 'says on the tin' and less expensive than all other websites I checked....nice grey too!!!

Company details

  1. Office Supply Store

About Board Warehouse

Information provided by various external sources

We are a one stop shop for all your presentation and display needs. We stock literally thousands of high quality Whiteboards, Felt Boards, Combination Boards, Easels, Snap Frames and Cork Boards within our UK-based warehouses ready for same day despatch.

We’re committed to delivering a high level of customer care – our team is available from 8:30 – 5:30 Monday to Thursday and 8:30 – 4:30 on Fridays by phone, email and live chat via our website.

Board Warehouse was previously known as Genite (www.genite.co.uk) and is owned by Signwaves Limited.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43 reviews

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No recent history of asking for reviews

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4.3

All reviews

(43)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and just as it says on the tin.

February 23, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Rob

Thank you for your recent order and for taking time to leave us a review. We are pleased to hear that you're happy with the fast service and I hope your planning board serves you well!

Kind Regards

Hayley

Rated 1 out of 5 stars

Totally unreliable

Have failed to deliver purchased products after over a week of excuses, lies and delays.

February 21, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Good afternoon,

Thank you for taking the time to leave us with some feedback and I am sorry to hear that there was a delay in receiving your goods.

I have checked through your order and I can see that a technical error occurred when sending your order over to the warehouse resulting in late dispatch. As I hope you understand when there is an unexplained glitch in our system it is impossible for us to notice a mistake when everything looks fulfilled on our side. Please accept my apologies for the inconvenience this would have caused and that you had to chase up delivery before we noticed. I have tracked your order today and I can see that this has now been delivered.

Should you have any further queries please do not hesitate to contact us.

Many thanks,
Amy

Rated 4 out of 5 stars

First Timer !

Never normally review, but large cork board arrived damaged due to rather thin packaging - Wrote to BW who immediately responded asking me to bin the damaged board and they would send-out a new one straight away !

No argument, no bother !!

February 19, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Fred

Thank you for your recent order and for taking the time to leave us a review, Again, apologies your 1st board arrived damaged, but I am pleased to hear our after sales service impressed you and that we were able to resolve the matter speedily.

Should you require anything else in the future, do not hesitate to contact us!

Kind Regards
Hayley

Rated 4 out of 5 stars

Great service

Ordered, delivered bang on time. Perfect.

February 19, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Ben

Thank you for your recent order and for taking time to leave us a review. I am pleased to hear that you're happy with your whiteboard and our service provided. We would love to hear from you again with any future office requirements.

Kind Regards
Hayley

Rated 5 out of 5 stars

Amazing

Quality products at ridiculously low prices and next day delivery. Not only for whiteboard accessories but even for a 2.4m wide magnetic whiteboard.
No, I don't work for them, just seriously impressed with the way they work!

February 17, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Mr Ellis,

Thank you so much for your kind comments.

I'm so glad that you had a good experience with us here at Board Warehouse. I'm really pleased to hear that your whiteboard arrived quickly and that you were impressed by the quality of our products.

We will all look forward to hearing from you again soon.

Kind Regards,

Amy

Rated 5 out of 5 stars

All Giood

Good price, delivered well in time

February 15, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Ted

Thank you for your recent order and for taking time to leave us a review. I am glad to hear you were pleased with your purchase and our service!

Kind Regards
Hayley

Rated 5 out of 5 stars

Very impressed.

Good quality product and fast arrival

February 12, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi James

Thank you for your recent purchase and for taking time to leave us a review.

We are glad to hear that you were impressed with our service and the speed of delivery!

Kind Regards
Hayley

Rated 5 out of 5 stars

Very good

Just what's needed for 2 pensioners in their 70s.
It's installed in the kitchen,and while we sup our morning tea a quick look at the white board provides all the info of 'to do things' written to remind us the day before. Should be part of a survival pack for us over the hill mob.

February 6, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Dear Mr Watts

Thank you for your recent purchase of our combination whiteboard and pin board. We also thank you for taking the time to leave us a review.

I am ever so pleased that your noticeboard has come in handy and is helping you on a daily basis! Should you ever require anything else, we would love to hear back from you!

Kind Regards

Hayley

Rated 3 out of 5 stars

colour different to the one shown on website, arrived slightly damaged

The flip chart easel we ordered is very sturdy and looks much nicer than our previous cheaper one. However, the website image shows a colour different to the one we received, and the board arrived chipped and slightly indented. The damage wasn't big enough to bother returning it, but I wouldn't use the same seller again.

February 4, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi there,

Thank you for leaving your feedback online. We really appreciate hearing about your experience with us.

I'm sorry to hear that your item has arrived with damage to it. If you would like a free of charge replacement please let us know as soon as possible. We will be happy to supply a new easel.

I hope that you will also accept my apologies for any confusion over the colour of this flip chart. Our listing shows a dark grey frame in the photograph and also details that the item has a grey frame. If you would like to send over some images for our review then I would be more than happy to look into this issue for you.

Just contact one of our sales team via our email address and we can make the necessary arrangements as soon as possible.

All the best,

Amy

Rated 5 out of 5 stars

Superb service

Products arrived as ordered and on time. What you should expect but pleasing all the same. Good value for money.

February 2, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Dear Mr Topazio

Thank you for your recent order of the grey felt noticeboards, and for taking time to leave us a review.

We are pleased that you're happy with your boards and that they arrived in good time. Should you require anything else in the future, we would love to hear from you!

Kind Regards

Hayley

Rated 3 out of 5 stars

Stock issues

Problems with stock recently

January 19, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Geoff,

Thank you for taking the time to review us.

I am sorry to hear that one of your recent orders had a stock issue.. I hope that our customer service team dealt with this very quickly to avoid any further delays on receiving your goods. I can also see that another order was placed this week where stock was checked before processing the order and your goods dispatched same day to eliminate any problems like this occurring again.

If you have any further queries, please do not hesitate to contact us.

Kind regards,
Amy

Rated 5 out of 5 stars

Well Done

I ordered two magnettic white boards which arrived very quickly, however when they arrived one pen trays was damaged. I reported the damage and recieved a replacement the very next morning. As I head a Customer Support team myself I can speak from experience when I say that I was impressed.
P.S. The boards are also of a good quality and I would order again if I ever have the need.
Thank you.

January 14, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Gill

Thank you for your recent order and for taking time to leave us feedback. We are pleased you are happy with the service provided and the whiteboards themselves. I am glad we were able to resolve your issue swiftly too! We would love to hear from you again in the future!

Kind Regards

Hayley

Rated 5 out of 5 stars

Great

We ordered a board for our premises and it came really quick and was of a great quality

January 14, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Mrs Duckworth,

Thank you for your recent order and for taking time to leave us feedback. I am glad you are pleased with the service and product. Should you require anything else in the future, we would love to hear from you!

Kind Regards
Hayley

Rated 5 out of 5 stars

Excellent

Excellent product, delivered very quickly, as described on website.

January 12, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Sally

Thank you for your recent order and review. I am glad to hear that you are happy with your cork board and pins, and the service provided.

We hope to hear from you again soon!

Kind Regards
Hayley

Rated 5 out of 5 stars

Recommendation

Great service, delivery fast and stress free, product as it said on the website

January 5, 2016
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Alessandrs

Thank you for your recent order and for taking time to leave us feedback. We are glad to hear that you are happy with your magnetic whiteboard purchased and the service provided. We hope to hear from you again in the future!

Kind Regards

Hayley

Rated 5 out of 5 stars

Board Warehouse !

Nice easy transaction, clear website for ordering and arrived very quickly...........suuuuuuuuuperb !

December 30, 2015
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Allan

Thank you for your recent order. We appreciate you taking time to leave us nice feedback, and we are pleased to hear you were impressed with the service received.

We hope to hear from you again!

Kind Regards
Hayley

Rated 5 out of 5 stars

Board

Ordered over the telephone staff great.

December 28, 2015
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Valerie

Thank you for your order and for taking time to leave us feedback. We hope your noticeboard is proving useful! Please do contact us for any future requirements you may have!

Kind Regards

Hayley

Rated 4 out of 5 stars

Order

Order was despatched very quickly and was delivered undamaged

December 17, 2015
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Lynda

Thank you for your recent order and for taking time to leave us a review. We value your feedback and hope to hear from you again soon!

Kind Regards

Hayley

Rated 5 out of 5 stars

Just what I wanted!

Easy to navigate website, good pricing, prompt & well packaged delivery.

November 20, 2015
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Michael

Thank you for your recent order and taking time to leave us a review. We are glad to hear that you are pleased with our product, pricing, website, and service!

Should you need anything else in the future, please feel free to contact us!

Kind Regards,
Hayley

Rated 4 out of 5 stars

Very good product and speedy delivery

Very happy with the product and delivery

November 15, 2015
Unprompted review
Board Warehouse logo

Reply from Board Warehouse

Hi Dennis,

Thank you for your recent order and for taking the time to leave a review. I am glad to hear that you were pleased with your combination board and accessories, and that your order arrived in good time.

We hope to hear from you again in the near future.

Kind Regards,

Hayley

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