boAt Reviews 

DONT BUY ANY BOAT PRODUCT. NO SERVICE. NO WARRANTY. NO GUARANTEE. AT THE TIME OF BUY THEY SAY THAT PRODUCT HAVE 01 YEAR WARRANTY GUARANTEE, BUT AFTER PURCHASE THEY JUST IGNORE. THEY DONT SOLVE ISSUE. RAISED COMPLAINT THEY FORCEFULLY CLOSE DUE TO THEY DONT HAVE ANY SOLUTION. ALSO CUSTOMER CARE PEOPLE DONT HAVE SENSE THAT HOW TO TALK. THEY TALK LIKE THEY DONT CARE. I HAVE GIVEN 01 STAR. I WISH I COULD GIVE 0 STAR TO BOAT. VERY BAD SERVICE. BADDEST SERVICE.

Dear boAt Support Team,
I am writing this with absolute disgust and frustration regarding my recent purchase of boAt Airdopes (Order Id : 9796845), invoiced on 11/06/2026.
Since day one, the product has been defective. The overall sound is extremely low, and the speaker of the left earphone is barely audible. It is highly disappointing that a brand like boAt delivers such sub-standard, defective goods to its customers.
What is worse is your fraudulent and systematically designed replacement process, which seems deliberately engineered to exhaust the 7-day replacement window so that the customer is forced to get stuck with a dead product.
Here is the sequence of harassment I faced:
No Human Intervention: You have deliberately cut off any option to speak directly with a human customer care executive, forcing customers to deal with useless robotic automated chats that waste time.
Pincode Glitch: When I attempted to register a replacement via the WhatsApp warranty link sent by your bot, it repeatedly showed "Please try later as pincode limit is breached" for my office pincode (where the product was originally delivered successfully).
Malfunctioning Portal: When I tried using my home pincode to bypass this, your portal blocked the submission by flashing a red pop-up saying, "Invoice date is within replacement period". This is completely absurd. The invoice date is supposed to be within the replacement period! Your system is intentionally blocking valid submissions.
I bought this product in good faith, and your automated systems are actively sabotaging my consumer right to a replacement within the stipulated 7 days.
My Demands:
I want an immediate replacement or a full refund for this defective product.
I expect a manual override from a human executive to process this replacement immediately, as your portal is broken.
Please consider this email as formal notice. If this issue is not resolved within 48 hours, I will be compelled to file an official complaint with the National Consumer Helpline (NCH) and the Consumer Forum for unfair trade practices and harassment.
Attached is a copy of my invoice and screenshots of the technical errors on your replacement form.
I expect a swift response from a human representative, not a bot.
Regards,
Pratap Roy

As the cx I was getting very bad experience from the boat and literally that agents are worst i have spoken to them regarding issue and one of agent Sushmita she is saying I was unable to help you and I was not able to transfer the call to the escalation day 😡

Useless products. Useless services.

I received this product on 1 June 2026, and when I opened the package, I found that the item was already damaged. I immediately took several photos of the damaged product and did not fully remove it from the original product box because of its condition.

Within 10 minutes of receiving the order, I submitted a replacement request on the same day (1 June 2026) and emailed 15 photos of the damaged item to the support team. After waiting for 10 days without a resolution, I contacted customer support. The representative asked me to wait another 48 hours.

However, after about 24 hours, I received an email stating that my product was not eligible for replacement or exchange. I do not understand how this conclusion was reached when I reported the issue immediately after delivery and provided clear photographic evidence.

This has been a very disappointing experience. Receiving a damaged product and then having the replacement request rejected without a satisfactory explanation is unacceptable. Even after speaking with customer support multiple times, I was only told that the investigation was completed and that no replacement or exchange would be provided.

Very poor customer service and an extremely frustrating experience. I expected much better support and quality assurance.

Based on my experience, I would strongly advise potential customers to think carefully before purchasing from this company. If you do not want to risk losing your money or dealing with poor after-sales support, consider other brands. The product arrived damaged, and the support team failed to provide a fair resolution.

Hello sir/madam
I bought a boat airdopes 138pro on 5 april 24 but it's not working not getting charged and connecting to mobile I registered a complaint for so many times but not getting any proper response. Invoice number -JJHJOHKNP83196B & bill amount is 664.25. coustomer care service is very very bad experience

worst product and custumer care service cheap earbuds with high price

I am extremely angry and disappointed with boAt. This has been one of the worst customer service experiences I have ever had. My earbuds were picked up for warranty replacement a long time ago, yet I still have not received any replacement or a proper update. The delay is completely unacceptable. Customers should not have to keep waiting endlessly after their product has been collected. I trusted this brand, but this experience has seriously damaged my confidence in your products and services. I want an immediate update and a resolution without any further excuses."

I too had ordered an airdopes from boat but I did not get the product and suddenly I got a message that the earbud has been successfully delivered. After talking to the customer care, I came to know that they cannot help in this. It is a very bad experience. I request all of you to never buy any product from the official website of boat. Do not buy any product of boat. This is the worst company.

Don't buy boat product.they are selling bogus product and service is very poor.itis froud company

★☆☆☆☆

Very disappointing experience with boAt customer support.

Purchased earphones from the official boAt website and the product turned out to be defective within days. Support acknowledged the defect and assured resolution within 10 days, but even after repeated follow-ups, the issue remains unresolved.

Customers should not have to repeatedly chase for a replacement/refund after defect acknowledgement and a promised timeline.

Order ID: 9679152
Purchase Date: 13 May 2026

Hope boAt focuses not only on marketing, but also on after-sales service and customer accountability.

I purchased a watch from boat and first charging it is not working. While I need the replacement but they are saying it is not in the period. Very bad quality and very poor customer support. Worst experience in my life. 😰

3rd class product

I bought boat wired earphones in offline store on 5th April 2026, which was confirmed that original product in boat official website but original product quality was very poor in buy five days after right earbud housing is broken and separated, exposing the internal wiring and driver components and same with left earbuds within one week and after one month internal circuit board is now fully exposed, making the control buttons and microphone completely unusable.
The earphones have not been dropped, crushed, or pulled forcefully. This appears to be a manufacturing or material defect. I contact boat service centre also they told me don't cover in warranty. Very horrible experience with boat very low quality don't buy guys

Guys dont buy anything from boat. From last one week they are not refunding my money back they had sent defective products 2 times and now wgen asked for refund they are playing games with me from past 5 days...Be alert!!! BOAT is a scam

Maine boat ka airdopes 138pro purchase Kiya tha jisme charging problem & connecting problem hai. Jab maine boat ke whatsapp number pe complain Kiya tho baar baar send me proper invoice karke reject kar de rahe hai. Jab agar response sahi dena hi nhi hai tho 1 year warranty kya chij ke likhate hai

Don't Buy Product from Boat , It is totally doing fraud with warranty claim, IF you request warranty claim they will broke your product and send back to you consumer complain is not going to help you , no human caller to listen your grevances, Time will waste during sending parcel to the boat servicecenter Navimumbai ( Imagine Pvt Ltd ) will suck your brain by the time of warranty claim , they will not assist on your mail generally your mail will not be delivered to boat, boat replies through No- Reply mail boat. your product will be destroyed and broke by boat, They will tell genuine Product is fake , after broking or damaging our product they will dispatch back to you. you will get traumatised for atleat a month . Aman Gupta is biggest waranty claim fraud and doing criminal act of vandalising your product.

Don't ever buy from BoAt website. they will assign Pathetic delivery service like Delhivery and your product will not reach your hand until they have time.

Worst product, only brought the earphone because of aman

I have purchased one charger and one lead charger and lead both not working after 20 days very bad experience