boAt Reviews 

314
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unhelpful customer support teams, scripted responses, and extremely long delays when trying to resolve frustrating warranty claims or unexpected delivery issues. Many consumers also noted that the purchased electronics often arrived defective, damaged, or completely missing from the shipping boxes, leaving buyers without proper assistance. Though some reviewers experienced quick warranty replacements along with secure, well-cushioned packaging for their safe product deliveries. A few other people also felt that certain items offered great overall quality, reliable performance, and surprisingly pleasant long-term usability across multiple purchases.

What people talk about most

Product

Reviewers highlight negative aspects of product performance and quality, noting that items frequently arrive... See more

Customer service

Customers had negative experiences with customer service, reporting a complete lack of support and unhelpful... See more

Service

Clients share negative opinions on service, describing it as unprofessional and unacceptable due to unhelpful... See more

Quality

Users describe profound disappointment with product quality, reporting repeated hardware defects, broken... See more

Warranty

Customers consistently note negative experiences with warranty claims, reporting that they are ignored or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My warranty is not getting claimed while my device is on 1 yr warranty period. I'm mailing them they suggesting me some basic troubleshooting like network on off, cookie cleaning, cache cleaning, try... See more

Rated 1 out of 5 stars

I hv purchased a boat ANC 551 Bluetooth of boat . It was defective within week . Accly a complaint was registered with boat but due to some internal problems with boat neither product returned nor pro... See more

Rated 1 out of 5 stars

Very poor service experience. My boAt earbuds got damaged twice, and even after raising a service request, the pickup team never called me and marked it as “customer unreachable.” I had to stop m... See more

Rated 1 out of 5 stars

IHAVE PURCHASE BOAT AAVANTE BAR 610 2 MONTH AGO. THEN SUDDENLY IT STOP WORKING. When I claim for warranty service center return me for showing physical damage while on off switch not... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

314 reviews

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Hasn’t replied to negative reviews

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1.3

All reviews

(314)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Gyzzz boat service is literally goood…

Gyzzz boat service is literally goood mane kuch maheene boat ke earbuds order kiye the or 8 maheeene baaad wo charge nhi ho rhe the but mane wannrenty claim ki or unhone 10 din ke andar mujhe name eabuds provide karye.
Thank you so much

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Wrost experience with boAt

My experience with boAt has been an absolute scam. In December 2025, I sent my genuine boAt Rockerz 150 Pro neckband for warranty repair, which was physically verified and picked up by a BlueDart agent at my doorstep. However, boAt later claimed they received a pack of 3 innerwear (bras) instead of the neckband and rejected my claim, labeling it a "duplicate product."

Essentially, my ₹1,500 neckband was either lost or stolen within their logistics chain, and they simply returned the wrong items to dodge accountability. Despite months of emails, their support team refuses to conduct a proper investigation and continues to hide behind "policy" to avoid responsibility. This is blatant fraud and a total failure of after-sales service.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Am totally dissatisfied with boAt…

Am totally dissatisfied with boAt ..."Worst experience. No confirmation message when order was placed, no update when it arrived, and my refund request was completely ignored. Zero customer support. They take your money and go silent. Would not recommend to anyone 👎🏻👎🏻🤬🤬😡😡👎🏻

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Boat-lifestyle sells refurbished…

Boat-lifestyle sells refurbished chinese product as new Indian product. Items are made in CHINA and reused. When I complained, they replaced with another refurbished product. In this way. they harrassed me for 4 months and still I have not received a fresh new piece for which I have paid the money. Its wastage of MONEY and TIME if you buy product from Boat Life style.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Sorry to say aapki service 3rd class…

Sorry to say aapki service 3rd class hai,
website se isliye liya ki original mile do bar customer care ka call karke message aaya 5 tarikh ko delivery hoga Abhi Tak nahin hua isase achcha main sadak se duplicate boat lekar use karte hain Aman Gupta ko Shark tank mein dekha junoon Lage isliye junoon site se purchase Kiya but services is third class.

Agar ho se niyat me ho to muje Mera pise refund karo

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience..

Very bad experience..
I bought a smart watch online from boAt, the screen glass got some cracks so I went to my nearest boAt service station where they said they don't repair such damage under warranty and to contact customer care, so I did where in they said they don't repair such damage under warranty, so I said I am ready to pay but still they said they don't repair such damage..
Its like use and throw products.
Please don't buy from them

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience.I booked a headset…

Very bad experience.I booked a headset and was told it would be delivered within one day, but even after two weeks I still haven’t received it. There has been no response from boAt or their customer service. This is tooo bad. And I still haven’t received that order.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad and worst product is Avante…

Very bad and worst product is Avante bar home thetar…. Please don’t buy boat products because the product don’t have quality and durability…. Please I request to all buyers please don’t buy boat products…. Very cheap quality products they have …

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

False advertising of the new model being smart.


I have the previous and new model of the wanderer watch.In the boat Wanderer-
it is seen that the straps are longer and that the screen has more space to customise on, but in the Smart version, instead of customising space, we have got a branding of the company boat and the straps are now shorter. Just changing the ringtones and screen of a watch does not mean they will be any better.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

I had ordered Boat's airdopes 91 active…

I had ordered Boat's airdopes 91 active black I recieved a defective product having issues with charging, they provided replacement abd that replacement is also defective, this shows serious issue with their quality control. They provide defective product as well as poor customer service. I had even requested for a conversation with their manager while speaking to boat's customer service agent, but no followback from their side.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

February 11 I ordered an Airdrop Loop…

February 11 I ordered an Airdrop Loop grey model and received it on 17th February. The piece is defective and unable to connect iso set. I tried exchanging it and website failed submitting it. I kept calling agents around 8 times in this duration and they kept saying exchange partner I.e courier company is unable to locate my address and sometimes door lock which is not possible. I have a worse experience with boat this time. I had better experience being a customer of boat as I had 2 other earphones purchase and had no issues. But this time it’s a worse experience.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

boat se koi product purchase na kare ye…

boat se koi product purchase na kare ye online fraud karte hai. galat product send karte hai or baad me change karne se mana kar dete hai phir uski warranty bhi claim nahi karte, aisa mere saath Kiya hai. farud hai pe log....

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Boat Airdopes Loop - A Scam by Aman Gupta

Boat Airdopes Loop:
Worst product experience with boAt.

Heavy marketing, flashy branding, but poor product quality and no return or refund option. Customers are left stuck with bait products.

A brand grows on trust. If customers can’t return faulty products, that trust disappears fast.

boAt and Aman Gupta built a strong brand, but ignoring customer experience will only damage it in the long run.

Buy carefully.

March 6, 2026
Unprompted review

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