boAt Reviews 

boAt sells cheap chinese products. Their smart watches are miserable in terms of sensor performance. The smart watch was replaced 4 times with sensor defect unsolved. I am seeking a full refund of the watch and compensation for agony and distress I went through. The watch is still under warranty.

Please DO NOT BUY boAt smart watches with health sensors. Sensors are misrable. Heart rate sensor shows abnormally high readings. I had provided video proof to boAt in X.

I have taken help of legal experts to get this sorted so that people at large do not suffer like I did buying inferior, defective, under performing boAt smart watches.

Very bad customer support I cancel my product boat nirvana id9264598 the shipment is i refused to pick up but I already paid the product so now till date they are refund not yet given the customer care telling as per her policy is engraved the product they will arrange the boat u need I don’t need the product so my refund given immediately

dont purchase their any products i am having headphones of boat while playing video video gets lag after connecting headphone very bad experience

Don't buy Boat product. The service is very bad . I have bought the product via boat website. I received the product and it is defective. I requested for replacement, the product was picked up from me and delivered to boat. However, I dint received the replacement product. . When I reached out to the customer care they are refusing and saying that the product was not received by them and the pick up is pending. They are asking for acknowledgement slip which I have not received. I got cheated by them. I lost my money and the product. Please don't buy from them

I ordered a boat speaker one month ago and received a perfume instead. Raised a ticket for the same on the same day. Followed up via multiple emails and calls and the response is very bad. Each call they say we are investigating with the higher officials, it's been a month and I have still not received the correct product. WHAT ARE THE HIGHER OFFICIALS IN BOAT DOING? NO RESPONSIBILITY???

Never buy boat products worst service. Not responsible enough to solve an issue. They talk about company policies each time you ask them anything. What is the timeline to resolve a customer issue according to your company policy?

ordered a boAt product from the official website. The package was delivered to my residence, but when the box was opened, the product was missing inside. Unfortunately, I was not at home at the time of delivery, so I could not record an unboxing video.
I immediately raised a complaint and shared all required details and screenshots on boAt’s official email ID. Instead of resolving the issue, their support team is not interested in helping and is simply claiming that the screenshots were “not shared on time,” which is completely unacceptable.
This is a pathetic experience with both the company and its customer service. There is no accountability for missing products. I strongly do not recommend buying any boAt product from their official site. Very disappointed.

I purchased a BoAt smart watch which was not working with in period of two months while it has been guaranteed for 1 year I contact the customer care service and even after having more than 25 mails the matter in still unresolved they are still saying that matter will be resolved in 45 days my smart watch has been picked up and received at the customer care service centre about 40 days ago, but matter is still unresolved. worst customer service I have noticed in years.

Very bad and fraud warranty claim service
Coustomer care staff are not having knowledge about product and delay responding service

– Warranty ke naam par customer ko ghumaya jata hai
Boat se mujhe better experience ki umeed thi, lekin jo mere saath hua wo honestly disappointing aur unprofessional tha.
Maine apna handfree proper warranty claim ke liye diya tha. Service center ne receive bhi kar liya, lekin na product return hua, na replacement, na koi clear update.
Customer support se contact karne par sirf dates aur excuses mile—actual solution zero. Agar warranty ke andar bhi customer ko itna follow-up karna pade, to phir warranty ka matlab hi kya?
Boat products ka naam market me hai, lekin after-sales service bilkul weak lagi.
Mujhe aaj tak apna handfree nahi mila, aur na hi koi responsibility li gayi.
👉 Request hai Boat team se:
Customers ke trust ke saath aisa behaviour brand image ko damage karta hai. Mere issue ko jaldi resolve karein, warna ye review sirf mera nahi—aur logon ka bhi experience banega.
Very poor service. Not expected from Boat.

I bought airdopes from them, they were not working fine, I sent to their customer care. When i didn't get the airdopes, I texted the customer care, then they told they have sent the airdopes back to me. I told them multiple times that I didn't receive them, they told I should have texted within 2 days of delivery. I asked them multiple times to share the delivery details, but they didn't share that either. So don't buy from them and don't give anything for repair to them. You will never get your product back.

Very bad experience,I have order a boat nirvana airpod,when I received the product and open it, I saw that sill is already open,and it is a use product ,because two airbuds colour different, i claim refund but they cancel my request,and rejected 😡😡😡

I would give this a -10 is I could Horrible experience. NEVER BUY BOAT PRODUCTS.

I bought the boAt PartyPal speaker from Flipkart, and it stopped working within 2 months. Since then, the experience has been nothing short of infuriating.

Flipkart provided an invoice that is 2 pages long, and boAt’s excuse for denying warranty is that their invoices are “usually 4–5 pages”. Seriously? Instead of verifying purchase details, boAt hides behind page count logic and claims their system or AI “cannot read” the invoice.

I’ve spent countless hours talking to boAt agents, uploading the same invoice again and again, only to be told a new excuse each time. Flipkart refuses to issue a corrected invoice, and boAt refuses to help without one. The customer is left stuck between two companies passing the blame.

It’s been nearly 4 months since purchase, and over a month wasted just trying to prove that I bought the product legitimately — forget actually getting it repaired or replaced. No escalation helps. No human accountability exists.

This isn’t customer service — it’s deliberate stonewalling.

If you’re considering boAt products, be warned:

Warranty depends on arbitrary excuses

Customer support is scripted and evasive

Flipkart + boAt is a dead-end combo

The product failed, but the after-sales support failed spectacularly. I wouldn’t recommend this brand to anyone who values their time or money.

My warranty is not getting claimed while my device is on 1 yr warranty period. I'm mailing them they suggesting me some basic troubleshooting like network on off, cookie cleaning, cache cleaning, try on other browsers through there agent at there support website. But my warranty is not been claimed and an error is showing 'an error occured. Please connect with your system admin' wth is this I am at my home and using my private pc and also my androides.

Very poor and worst company its sell boat doublicate earphone and return not available please dont buy this boat earbud 🎧 all like this chutiya company h yee fraudy full

Extremely Poor and Disappointing Service by Boat
This is my honest experience with Boat’s delivery system. Their delivery partner does not work properly at all. Despite contacting Boat customer care more than six times, there has been no proper support, no solution, and no effort to satisfy the customer.
My order gets cancelled again and again — once, twice, and repeatedly. It clearly feels like the order is being cancelled intentionally, without any valid reason. Boat’s customer care only gives false assurances but takes no real action to fix the problem.
This is one of the worst services I have ever experienced. Instead of resolving customer issues, they keep harassing customers and wasting their time. Such careless and irresponsible service is unacceptable from a brand like Boat.

Purchased Boat basshead 900pro for 1k , withing 5 months after the purchase the right ear just broked off without any physical damage . Apart from that their Service Centers are very Limited , I literally travelled for 2 hours just to reach the Center and their they told your product's warranty can't be and gave me a link to fill the form for replacement of product and they rejected application spontaneously without providing any specific reason .Its now an Year and that Headphone is a total waste for me .
I wouldn't recommend this brand to anyone , If you want a better investment , go for some other better brands that provide product in the same segement .
They have mentioned "MADE IN INDIA" , but on checking alibaba and other chinese electronics shopping sites , I found the exact same headphone , They just rebrand the chinese products and mislead public by claiming MADE IN INDIA .

⭐ 1 Star – Poor Quality & Useless Warranty

I bought boAt headphones just four months ago, and the headband cracked during normal usage. A headphone band is supposed to be flexible, but this clearly shows poor build quality. The warranty is of no use when such issues are not properly supported. I would not recommend anyone to buy boAt products. Waste of money.

Dear boAt Customer Support Team,

I am writing to express my disappointment with the service I have received so far.

I have already spoken to your customer care team three times, but unfortunately, I have not received any proper response, nor has my issue been resolved.

I placed an order for a speaker on 10th December 2025, but the order was automatically cancelled without any prior notification to me. I was not informed about this cancellation at all. Additionally, I had used a ₹500 gift card for this order, which has still not been refunded to my account.

This experience has been very frustrating and disappointing. I trusted boAt as a brand, but such poor service makes it difficult to continue that trust. I request you to please look into this matter urgently and either refund my gift card amount or provide a proper resolution at the earliest.

I hope to receive a prompt and satisfactory response this time.

Thanks & Regards
Rahmat ali
8082186195

I purchased a Boat soundbar from Blinkit. After four months of normal use, it stopped working due to power-on issues.
I sent it for a warranty claim, but they rejected it, claiming external damage.

This damage likely occurred during transport or at the service center itself, as an excuse to deny the claim.

I'm completely unsatisfied with the product and their terrible warranty service.