boAt Reviews 

314
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unhelpful customer support teams, scripted responses, and extremely long delays when trying to resolve frustrating warranty claims or unexpected delivery issues. Many consumers also noted that the purchased electronics often arrived defective, damaged, or completely missing from the shipping boxes, leaving buyers without proper assistance. Though some reviewers experienced quick warranty replacements along with secure, well-cushioned packaging for their safe product deliveries. A few other people also felt that certain items offered great overall quality, reliable performance, and surprisingly pleasant long-term usability across multiple purchases.

What people talk about most

Product

Reviewers highlight negative aspects of product performance and quality, noting that items frequently arrive... See more

Customer service

Customers had negative experiences with customer service, reporting a complete lack of support and unhelpful... See more

Service

Clients share negative opinions on service, describing it as unprofessional and unacceptable due to unhelpful... See more

Quality

Users describe profound disappointment with product quality, reporting repeated hardware defects, broken... See more

Warranty

Customers consistently note negative experiences with warranty claims, reporting that they are ignored or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My warranty is not getting claimed while my device is on 1 yr warranty period. I'm mailing them they suggesting me some basic troubleshooting like network on off, cookie cleaning, cache cleaning, try... See more

Rated 1 out of 5 stars

I hv purchased a boat ANC 551 Bluetooth of boat . It was defective within week . Accly a complaint was registered with boat but due to some internal problems with boat neither product returned nor pro... See more

Rated 1 out of 5 stars

Very poor service experience. My boAt earbuds got damaged twice, and even after raising a service request, the pickup team never called me and marked it as “customer unreachable.” I had to stop m... See more

Rated 1 out of 5 stars

IHAVE PURCHASE BOAT AAVANTE BAR 610 2 MONTH AGO. THEN SUDDENLY IT STOP WORKING. When I claim for warranty service center return me for showing physical damage while on off switch not... See more


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1.3

Bad

TrustScore 1.5 out of 5

314 reviews

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1.3

All reviews

(314)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

You are saying 48 hours but I didn't…

You are saying 48 hours but I didn't get any mention of it, and I was busy with some work, that's why I couldn't check the product. And the product I received was wrong, and it was defective too. It's your company's mistake, you didn't mention the 48 hours to me, and you sent the wrong product. I'm totally unsatisfied with your service. I spent 2000 rupees, all my money is wasted, and you haven't provided any solution. I will never purchase from Boat again, and I won't recommend it to anyone. It's your company's mistake, and on top of that, you're closing the case saying 48 hours, that's not fair. Boat's service is not good at all. You should understand others' situations, people can be busy. You send the wrong product, and it's damaged too. You're a big company, and you're making mistakes like this, and not providing any solution in the end.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

I bought boat airdopes 161 anc

I bought boat airdopes 161 anc, 2 years ago price around rs 1400 somthing
It's still works perfectly but battery life seems to have reduced some.Obviously it's been 2 years 😅so it's normal

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

BEKAR AFTER SELF SERVICE

Sabse ghatiya company he mene boat stone 352 ka speaker liya tha 1 year ki warranty thi 1 year khatam hone ke bad turad bigad gaya sound ruk ruk kar aa raha he customer care se bat ki to log bol rahe ki warranty hogi to hi service karke dege me paise bhi dene ko taiyar hu par repeir nahi kar ke dege asi compny ki policy he asa bata rahe he local shop par repeir karane Gaya to bol rahe ki boat ki product asa problem ata hi hr uska koi solution nahi he .to ab mene apki Brand ke Bharosa karke ae mahega spekar liya uska koi matalab nahi 1 year Tak to local company ka speaker bhi chalta he apki Brand value ka kya matalab.ak dam bakavas company he after sale service Kuch bhi nahi he .

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

IHAVE PURCHASE BOAT AAVANTE BAR 610 …

IHAVE PURCHASE BOAT AAVANTE BAR 610
2 MONTH AGO. THEN SUDDENLY IT STOP WORKING. When I claim for warranty service center return me for showing physical damage while on off switch not crack and scratch. So I suggest please do trust boat product.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy Boat earbuds from Flipkart, specially from a seller Buzzindia.

I buy this boAt Rockerz 301 ANC earbuds from Flipkart. I have paid extra 9/- for like handling fees. Total price 1408. Dust in Buds. Mic is not working. The seller and flipkart trick with the policy for No refund. Though I have spend 20 min over flipkart expert call, who approved that my product is not working. Now I should have both options REFUND and REPLACEMENT. I have already buy another ear buds for my emergency need. I dont want replacement with same Seller. I want my REFUND.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I hv purchased a boat ANC 551 Bluetooth…

I hv purchased a boat ANC 551 Bluetooth of boat . It was defective within week . Accly a complaint was registered with boat but due to some internal problems with boat neither product returned nor provide relief . Till date where is product no body is taking responsibility for returning. However boat accepted that it was returned back in their ware house . They replying that yr ticket is closed therefore could not returned. Still waiting..

December 2, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality products

At first everything is good but soon enough it all starts to break, like i bought two headphones from there, they were fine initially but soon, the covering started to tear and after a year or something the thing literally broke in half while i was gonna put it on my head, they don't have a good quality products, everything breaks after some use

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I ordered a 5050da soundbar but received a wrong product on 8th Nov 25. Despite raising a request immediately, they have not even picked up the product, forget about replacement. Their customer care is terrible and they have no control over thwir dekivery partnwr service xpressbee. Simple advice- avoid boat like olague. Not worth the stress. Unfortunateky im stuck with a wrrong cheap product eith no one from company addressing the issue.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

So bad police mara earphones cha sirf…

So bad police mara earphones cha sirf battery issues c ma ina da office Gaya ona na bolya earphones Bali dabi ta sacrash laga Ida clame ni hona jad ki dabi ta earphone dono sai koi damji ni c warranty da wich c par ona na hi bol ta ide dibi ta sacrach a Ida clame ni hona ine bure gl ina de ma os time boat da service centre da dustbin cha earphone sit ka aya ona da manger da samna

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Zero Service and Harassed

Buying my first product - Poor quality - No return policy - Zero customer service - 80+ Email on product and 100+ Whatsapp msg. Litterally the worst ever experience a consumer can have.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service experience.

Very poor service experience.
My boAt earbuds got damaged twice, and even after raising a service request, the pickup team never called me and marked it as “customer unreachable.”
I had to stop my studies multiple times just to follow up, but the service centre does not respond properly.
Website doesn’t work, claim form fails, WhatsApp support ignores messages, and the helpline connects only to an AI bot with no solution.
Why should customers waste time again and again for basic warranty support?
boAt seriously needs to fix their service system. Very disappointed.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Product received damaged after repair service and now company doesnt do anything

24th October: I received the brand new speaker. Upon unboxing, it was immediately evident that the left speaker was completely non-functional. This was a manufacturing defect present out-of-the-box.

I initiated a replacement request. The unit I received back, while having the left speaker fixed, arrived in a dismantled and physically damaged condition. The product I sent was pristine; the one I received was not.

I immediately contacted your customer care and was provided with a new warranty ticket ( Ticket Number: 61230170 ) to repair the damage your service center caused.

After 6-7 days of my complaint, the speaker was collected and sent to your service center.

In a shocking display of incompetence, your service center declined the warranty claim, falsely stating they received a "damaged product." This is an outrageous claim, as the sole reason for this second service request was the damage inflicted during your first "repair."

The speaker was returned to me after two days in the exact same damaged condition, with no resolution whatsoever.

It has now been almost 20 days since my initial complaint (as of 11th November). I, am left holding a defective and damaged product that I paid for in good faith. Their team has not only failed to fix the original issue but has actively made the situation worse and now refuses to take responsibility.

This was a complete breach of trust and a violation of the warranty terms.thier team confirms me every time I call customer care that I will get a resolution within 3 days but now I know they are just wasting my time. Really bad experience with boat.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Packaging and delivery better than before

I recently ordered boAt Airdopes Prime 701 ANC and a power bank from boAt official website. TBH, I had not so good experience with boAt earlier, the packaging was poor and the box was damaged so I was not expecting much this time. But to my surprise, this time, the box was secure, well cushioned, and everything arrived intact. It looked premium. Delivery was okay, not super fast, but acceptable. IMO, the packaging and delivery have definitely improved compared to older orders.

November 10, 2025
Rated 1 out of 5 stars

I bought Boat avanthibar 1040 speekers

I bought Boat avanthibar 1040 speekers, 1st thing speaker quality is bad, within one month of purchase product stoped working. However, I'm ok with till i rais the support ticket 59776470. It's been 3 months since I raised the ticket, still I didnt get resolution yet. When ever I call the boat customer care only thing they say is you will get the resolution soon. Literally they have no information on delay. If you stess on this, thay just say we don't have much information on this.
Finally, I raised the consumer court complaint they their gravience team called me, and picked the product from me. Actually issue created now, they product from me now and there no refund or replacement and I'm not able to get any status on it too.

Boat is not professional at all. So please avoid going for this product especially for corporate gifting.

I have also have audio recordings with me.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hard to find earbuds with good mic and clear sound

It's not easy to find tws earbuds with a good mic quality. But boAt Airdopes supreme has been working well for long calls and daily use. I got to know it has smart mic technician that makes calls clear even with wind or background noise. It makes watching movies feel more immersive with clear audio and balanced bass.

November 7, 2025
Rated 5 out of 5 stars

Dolby Atmos Soundbar improved sound experience

My main motive for buying boAt 5000DA soundbar was the tinny sound on my Chroma QLED TV for dialogues. I didn't expect much but the sound effect turns out better even at lower volume. That said, switching to action mode makes it more impactful. Go for it only if you are keen on having a theatre like experience. For me it was a good addition to my setup.

November 5, 2025
Rated 1 out of 5 stars

One of the worst services i ever had i…

One of the worst services i ever had i got my product damanged and poor quality voice modulation is not good as got poor and damanged one. I have called almost 10 times there is no problem reply from there team and this boat team is very less bother no one is replying mail also nother received a call from any team member whenever i called got same answer that i have to wait for 24hrs and its almost 20days my product is not replced very very poor and pathetic working skills third class services i suggest all peple not to order any product from boat site directly there is no one to attned any problems worst worst worst……..

October 28, 2025
Unprompted review

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