boAt Reviews 

Don't buy boat airdopes service quality is poor this is frod company

Today I have faced a malfunction in my new headphones. I bought it just 8 days ago. So I decided to reach the customer service through email. I told my problem several times but till now no response from the other hand. I am really very disappointed for their cheap customer service experience. I also try to reach them through WhatsApp. But it's only a boat who is talking to me, giving me several options . But my headphones name is not even listed in their list. They have to improve a lot and I don't think they would ever think for there improvements we are already a brand. Everybody trust them by their name. But I'm going to suggest everyone to avoid the boAt products while choosing for anything to buy.

I bought 333 ANC earphones from one of their retailers in Pune. Apparently, that invoice did not have specs that Boat wishes to see. ( How am I suppose to know that ?) . Admittedly my device is out of warranty, but I am suspecting that Boat have planned obsolescence in built in their products. So it stops working a few months after the warranty expires. Please note. I have not mis used or mishandled the device. How does one approach consumer court to redress this issue and teach Boat a lesson ?

I received empty box of boat supreme earbuds in spite of contacting customer care immediately multiple times, raising multiple complaints they say they cannot do anything about it as it's not their fault
I had ordered from boat website
I even asked the shiprocket delivery boy immediately he said you should contact the company
This is really very disappointing
Boat are not giving me exchange or refund either
Their investigation took more than 10 days I waited for it as they made sure they will work on it at the end they just mailed we can do nothing, does this make any sense recieving empty product and then they say we can do both
Now I will make sure my friends and family members do not order anything from boat seeing their after service it's really very disappointing, I trusted boat but not again in life, will never buy from them

I had purchased a bost rockers 425 headset from this company. Bad for me to trust the company without checking here.
For the product, i received a broken one. And i have requested for information multiple times but got no response from the company.
There is some AI picking your call, but it wont answer properly. Always says it has network issues.
I'm continuously mailing but got no response

My overall experience with Boat’s service has been extremely disappointing and frustrating.My product is boat eardopes loop bought on 26-01-2025. The actual issue with my device was disbalanced audio (started just after 4-5 months of usage), where the left earpiece had low sound. Instead of addressing this genuine problem, the service team carried out a so-called physical verification and pointed to a tiny scratch on the right earpiece (which was working perfectly fine) as an excuse to reject my warranty claim.

When I tried to explain multiple times that the problem was with the left earpiece, my concerns were completely ignored. The customer care agents simply repeated “claim rejected” and refused to acknowledge the actual issue. Their behavior made it very clear that they were not interested in solving problems but only in finding excuses to deny warranty support.

On top of that, the entire support process is a nightmare — the AI call never connects to a real person, website chat and WhatsApp chat are useless, and email support doesn’t actually listen to the customer. The whole system feels like it is designed to frustrate rather than help.

Boat advertises 1–2 years of warranty, but in reality, it is just a hollow promise. What’s the point of warranty if genuine issues are ignored and claims are rejected on irrelevant grounds? I used to admire Boat, but after this experience, the brand only reminds me of cheap quality products, misleading warranty promises, and the worst customer service.
Beware of this boat scam and consider other brands product Instead of boat.

0 start isn't an option that's why one star given. My product was withink Warrenty and had it serviced once before , second time same issue persisted so I claimed warrenty , apparently my warrenty claim was denied because the serial number printed on the product might have been faded away. I don't understand how poor quality ink and printing is my responsibility.. shit product shit service.

Complaint Against BOAT – Boat Party Pal 125

I purchased a Boat Party Pal 125 on 13th June 2025, and to my disappointment, by 27th August 2025 the product completely stopped working. I raised a complaint immediately, and the product was dispatched to BOAT customer service for repair/replacement.

Now, instead of providing me with the same model or an upgraded version, the company is asking me to settle for a lower version since they do not have the original model in stock. This is absolutely unacceptable and shows a lack of responsibility towards customers who trust BOAT products.

This experience has been extremely frustrating and disappointing. I expected reliability, but what I got was poor product quality and worse customer service.

Honestly, I will never purchase anything from BOAT again. If BOAT’s Co-Founder, Aman Gupta, can invest so much in other startups and give endless advice on TV shows, he should first ensure his own company delivers quality products and responsible service to its customers.

BOAT needs to seriously relook at how they handle after-sales service and customer trust.

Very bad experience.

Worst service. Worst customer support and annoying staff.

Boat wave fury smart watch bought in July 2025. Just after two months of use the following problems are noticed. 1. Battery discharges within 3 days as against 5 to 7 days claimed by Boat
. 2. Settings changes onits own. 3. Disconnects from mobile app frequently.
Contacted boat, they refused to process my warranty claim saying that my complaint doesn't fall in acceptable criteria. Poor product and substandard after sales service. Avoid buying such a product.
Ambujakshan LG, Baroda, Gujarat

I ordered a Boom Box stone 208 it was only for one day.. after one day it's not getting charge, Switch on off Button not working.. Boat Is lagake Product never purchase again..

I want to share a very disappointing experience I’ve been facing with boAt Lifestyle Boat regarding my purchase and after-sales service.

📌 Timeline of Events:

1️⃣ On 20th May 2025, I purchased Airdopes Progear Sporty Green from Instamart. From day one, the product had a defect – the right earpiece battery drained within 20–25 minutes.

2️⃣ On 5th July, I finally managed to visit the boAt Authorized Service Centre (Chittaranjan Ave, Kolkata). After waiting for 1 hr 35 mins, I was told the issue was resolved. But when I tested the product, the same issue continued. The staff asked me to fill in a home pickup form but never sent me the link. Still, they closed the ticket as “resolved.”

3️⃣ I had to Google how to raise a warranty claim myself and filed one online (Ticket No. 57702554).

4️⃣ On 18th July, instead of fixing/replacing my product, boAt sent me a completely different model (Airdopes Loop Lavender) without my consent. When I contacted customer service, they said my model was unavailable, so they sent “another product of their choice.”

5️⃣ The replacement was impractical for my use. I raised another claim, but it got rejected since the invoice didn’t match the product I was forced to accept.

6️⃣ After repeated follow-ups, I uploaded all details again (Ticket No. 585C6392). On 5th August, the wrong product was picked up from my home. On 9th August, service staff tested it, declared it “working fine,” and rejected my claim again. On 12th August, I received the same wrong product back.

7️⃣ On 16th August, I again visited the authorized service centre, but was told clearly that nothing can be done about getting my original product replaced.

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👉 So, from 20th May till date, I haven’t been able to use the product I purchased. Despite contacting customer service, the authorized service centre, WhatsApp support, and even email, I got no resolution.

❌ I have wasted time, effort, and money—only to end up with a product I never bought.

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My ask:
boAt should either:
✅ Replace my Airdopes Progear Sporty Green with the same model (or a fair alternative with my consent), OR
✅ Provide a full refund against my purchase.

I’m sharing this so others are aware of how frustrating the after-sales support can be. A brand’s reputation is built not just on products but also on how they treat customers when things go wrong.

Unprofessional people, I had a shipping enquiry and the problem was created from their end, made me wait and didn't resolve the same. Terrible service.

Har chiz kharab h boat ki ky hi hole 22 August se aaj tak mera product nhi aaya our bol rahe hoo 22 ko delivered ho gaya 3-4 br call bhi krli

Disappointed with Boat support: three complaints, no resolution.
Defect: earbuds auto-connect and play when in the box, repeatedly disconnect/reconnect, and switch to handsfree during calls.
Customer care: no resolution after two interactions.

Service issue ticket no. 59241020

kindly resolve it as its still at your warehouse or testing hub, it's a second time I have requested to change the defective product, but no one is listening.

Chor hai boat vale air dopes churalete hai aur damege pis dete hai claim me khud damege product karte hai

I purchased a Boat product on 25th june Partypal 600 and it stopped working on 14th August.I raised a ticket on 16th and started following up i have not received a single call from Boat till date .Its a product worth 20000 .My humble request please dont buy this product at all.

This is good product but warranty claims product is very very bad don't buy this product

So I bought Boat Airdopes from their main website and I had a one year warranty on it. So when my Airdopes stopped working properly I claimed the warranty and when I received the replacement, I was so shocked to find wired earphone of a random company call Aarya. I registered my complaint on their e-mail. But they kept saying to wait for 24-48 hrs. And then stopped replying ever again.
I literally do not suggest anyone to buy from Boat. They scammed me.

Update: They have send the replacement again. I don't know what changes their mind.