Boat Specialists Reviews 

352
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just amazing. I was looking for a specific motor that most shops were running me around on. With Boat Specialists, I was able to get confirmation that I was making a good choice and talk to someone th... See more

Rated 5 out of 5 stars

I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlet... See more

Company replied

Rated 5 out of 5 stars

I was a bit nervous about taking advantage of a great boat deal from Boat Specialists, being 3100 miles away... But, Kyle made it all easy by doing all the paperwork and arranging my purchase of a ne... See more

Company replied

Rated 5 out of 5 stars

I bought a Highfield Rib and 9,9 Merc. Prices were great and so was the service. I picked up my boat in Ventura, so I saw their operation and met the staff. They have a big, well stocked showroom, and... See more

Company replied

Company details

  1. Boat Dealer
  2. Boat Accessories Store
  3. Boat Repair Shop

Written by the company

Founded in Ventura, CA, in 1976, Boat Specialists has provided outstanding service, competitive pricing, and an excellent selection of boats and outboard motors to the boating community. Boat Specialists is an authorized dealership for all the major boat, outboard, and trailer brands, including Sea Fox, Barletta, Zodiac, Yamaha, Honda, Achilles, AB, Avon, Mercury, Tohatsu, Torqeedo, and more. With locations in Southern California and the San Francisco Bay, and over 50,000 square feet of showroom and warehouse space, we are able to offer our customers the very best selection of boats, outboards, trailers, parts, and accessories at unbeatable prices!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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4.7

All reviews

(352)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased LSI-310 @ great price

Purchased LSI-310 @ great price. I had researched this for quite sometime, Boat Specialists had the best deal. Great deal in price w/shipping. Sales was quick and easy. They followed up to ensure I was satisfied. Great to see business like this still exist.

August 10, 2024
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Reply from Boat Specialists

Thanks, Mark, for the business! We hope you enjoy your new Achilles. Have a great day!

Rated 5 out of 5 stars

So far Great

This so far has been a great experience, I was not limited by choice I got exactly what I wanted at a very good price. I’ve yet to be on the water with it I think it will be great.

August 27, 2024
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Reply from Boat Specialists

Thank you, William, for your business and for taking the time to leave a review.

Rated 5 out of 5 stars

Hard to find part and great service

You had a hard to find part, in stock, at a reasonable price. You responded promptly to my question about shipping, and I got my part in short order.

August 12, 2024
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Reply from Boat Specialists

Thank you, William, for choosing Boat Specialists, and happy boating!

Rated 5 out of 5 stars

wrong parts delivered

the seller promptly replied to my problem. i am very happy with boat specialists

August 4, 2024
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Reply from Boat Specialists

Thank you, Bill, for your business!

Rated 1 out of 5 stars

I called for help on the motor cause it…

I called for help on the motor cause it would not start. Someone transferred me to a service department and there’s was no answer . I left a messages and number, never get a call back . I try calling like two moretime and there was no answer. I took the outboard specialist and they took care of me. I end up paying $175 cash but he took care of me.

July 23, 2024
Rated 5 out of 5 stars

I was a bit nervous about taking…

I was a bit nervous about taking advantage of a great boat deal from Boat Specialists, being 3100 miles away... But, Kyle made it all easy by doing all the paperwork and arranging my purchase of a new trailer, hiring drivers to transport it, etc. and getting the boat to me in top condition, ASAP. I can't say enough positive about purchasing a boat from Boat Specialists. Their only concern was that I be happy, and they bent over backwards to achieve that. Yes, you can take advantage of their great prices (they publish real numbers and stick to them) even when you are across the country! –Jerry

July 23, 2024
Unprompted review
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Reply from Boat Specialists

Thank you, Jerry, for your business! We are glad you received your new boat and trailer in top condition and looking forward to working with you on any future boating projects!

Rated 5 out of 5 stars

First Class Operation

I bought a Highfield Rib and 9,9 Merc. Prices were great and so was the service. I picked up my boat in Ventura, so I saw their operation and met the staff. They have a big, well stocked showroom, and parts/accessories store. The staff is personable, attentive, and professional. If you are looking for an outboard or inflatable, I would highly recommend that you call here first.

June 14, 2024
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Reply from Boat Specialists

Thank you, Joe, for the review! We appreciate the recommendation and look forward to working with you with any future boating needs!

Rated 5 out of 5 stars

Fast response

Fast response, answered all my questions and received my new motor fast.

May 31, 2024
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Reply from Boat Specialists

Thank you, Rey, for your business, and we hope you enjoy your new motor.

Rated 5 out of 5 stars

This is a great company

This is a great company. The service was amazing and when a problem did a rise instead of email, they called me in person and dealt with it immediately I highly recommend these folks for your boating needs

May 27, 2024
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Reply from Boat Specialists

Thank you, Eldon, for the review! We are glad to hear you are happy with the service you received. Have a great day, and happy boating!

Rated 5 out of 5 stars

Great price

Great price, got it fast, awesome product! Bravo

June 14, 2024
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Reply from Boat Specialists

Thank you, John, for your business!

Rated 2 out of 5 stars

Don't get what your order on web page

I order there Honda BF10DK3LHS motor for a good price. Every thing went through on the order. Then I get email back saying that they can't ship this because was on there display floor and offered a different motor which would cost me more and with out electric start. So, I turned that down and went some where else to get what I wanted. Went back next day to see if the Honda was still listed and it was but for an extra $679. So went 1 day from $2,215 to $2,884. Glad I went some where else and still paid alot less. Went shop here again.

June 13, 2024
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Reply from Boat Specialists

Thank you, Ronald, for sharing your experience. We had this motor listed as a local pickup only purchase but our freight calculator unfortunately wasn't disabled on this listing and so it allowed you to purchase it. Our Sales Rep offered a comparable outboard at a greatly discounted price as a possible alternative. After cancelling your order and refunding you promptly, we have since fixed the issue and apologize for any inconvenience. As of June 27 2024, we still have this listing on our website marked as "special stock" at the original discounted price for local pickup only, but have the standard model available for shipment at a higher price, so you may be looking at the standard listing where you are quoting pricing. We unfortunately don't have the packaging for the specific motor you ordered to ship cross country without the possibility of freight damage. Again, we apologize for your experience and strive to be better.

Rated 5 out of 5 stars

The adhesive worked perfectly

The adhesive worked perfectly, The skeg mount is firmly attached to my kayak and the sked improved the tracking. Also thanks to the telephone support rep who advised me not to mix the whole batch at one time.

June 11, 2024
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Reply from Boat Specialists

Thank you, Patricia, for your business. Glad to hear our team was able to help you out. We hope you have a great summer out on the water!

Rated 5 out of 5 stars

Ongoing honest communication

Ongoing honest communication. Prompt effort.
Wonderful product. Best shipping of anything over 50 pounds I've ever experienced.

June 10, 2024
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Reply from Boat Specialists

Thanks, Randall, for your business and for taking the time to leave a review!

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