bobbleheadcraft.comReviews 

219
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's amazing quality and the high level of customization, with many noting the exceptional artistry and attention to detail that perfectly captures personalities and likenesses. The staff is frequently highlighted for being responsive, courteous, and professional, making the ordering process straightforward and pleasant. Many people are delighted with the finished product, often describing it as a perfect and unique gift that brings immense joy to recipients. However, some customers experienced issues with the product's fragility, noting that it felt soft and uncured upon arrival, raising concerns about potential damage. A few other people also felt that the shipping tracker lacked estimated delivery dates, and in some cases, orders were not received despite being marked as delivered. Additionally, some reviewers were not happy with the resemblance of the bobbleheads to the provided photos, even after requesting revisions, leading to disappointment with the final product.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing happiness with the end result... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the end... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the final product and... See more

Staff

Reviewers highlight positive aspects of staff, often describing the team as helpful, responsible, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting timely delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no o... See more

Rated 5 out of 5 stars

Bobblehead craft did an excellent job on the piece I ordered for Fathers Day. They were great about sending proofs of the work in progress and making adjustments. I am very happy with the end result,... See more

Rated 5 out of 5 stars

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day! He is MORE than happy to have received it, and you truly captur... See more

Rated 5 out of 5 stars

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but th... See more


4.3

Excellent

TrustScore 4.5 out of 5

219 reviews

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No history of asking for reviews

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4.3

All reviews

(219)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

I received my bobble head product and…

I received my bobble head product and to my dismay it looked nothing like the picture I provided. First of all it took forever to receive the item, and when I did; it looked like someone I did not recognize. I contacted the company and they wanted me to provide pictures, so they could take care of it; in which I sent them. After which they sent me an email saying their art specialist did not hand craft the bobble head, but it was developed on a machine and to please forgive them. I was livid, because they just took my $109.00 as easy as stealing candy from a child. I find no restitution in their response and as a customer I WILL NEVER buy anything from this company ever again. They made me feel worse about the purchase and they did NOT take care of my situation the way professionals should have. I am very unsatisfied.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. My bobblehead was perfect. Service was excellent, half way in the process they showed me a pic and ask if its ok and if i would like to make any changes. Everything was perfect even the gap between the teeth.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Statue was just 'ok' but its not worth the wait. Site said it would arrive ' on time' and just to be sure I even paid for extra shipping it was over a month late. I did not receive a refund for the extra shipping I paid even though I did not get fast shipping. Customer service consists of canned automated emails and messages. There are many sites that do this and for much less money and you get them much much quicker with very good customer service I do not recommend using this site

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE DONT BUY FROM THEM

PLEASE DONT BUY FROM THEM.

I requested clothing colours and options, hair style, facial hair and certain colours for a yacht NONE of these were done despite multiple correspondence and requests from me.

there are so many bobble head companies that absolutely do what their client requests and seek to meet their needs, Bobblehead Crafts is not one of them.

Again please don’t buy from Bobblehead Craft.

If this isn’t the worst online purchase in my life it’s in the TOP 3.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

It’s Amazing!

I ordered a Bobblehead for my grandson for Christmas. When it arrived I took it and showed it to my husband, he said, “That’s Tyler”. He didn’t know I had ordered it. I’m soooo happy with it.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied

Product arrived unsatisfactory, however, they replaced the bobblehead with another that we are happy with. Be very clear with what details are needed, and they can do it. Thank you for the customer service.

January 12, 2025
Unprompted review
Rated 4 out of 5 stars

Great craftsmanship!

I was very impressed with the bobblehead I ordered. The skills and craftsmanship in making it are impressive and deserve praise. However, I was not completely satisfied with the hair and hat that was made for it. Mine was wearing a safari hat instead of a cowboy hat and, being from Texas….that’s a problem, lol. But overall it’s a great purchase and we are happy! Tracking the package was a bit vague...simply said it's in the US. lol....nothing like FedEx or UPS. It was very nicely packaged...lots of padding to make sure it was not damaged during shipping! And a quick delivery time considering it's coming from abroad.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

I’m really satisfied with the purchase

I’m really satisfied with the purchase. I’ve ordered the gift for my husband. He liked it really much. And also it was an unexpected surprise to receive it before the Christmas Eve.
My kids liked the dog present also.So thank you for this unforgettable moment.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Wasn't sure how the final product would…

Wasn't sure how the final product would turn out. During the process the company reached out to ensure all the specifications I requested were correct. Bottom line very satisfied. Shared completed Bobble Head pix with friends who wanted to purchase similar Bobble Heads. In Short very satisfied!

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! Ordered it 12/16 with express order to be here before Xmas. Got an email after Xmas with proofs. Asked for corrections. 4 days to respond. It’s 1/2/25 and still not even done. Asked for a refund. They said only 60% and they didn’t do the job timely. SCAMMERS

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Likeness

I admit that I was leery about ordering a custom bobble head for my granddaughter for Christmas but I couldn’t be more pleased after receiving my bobble head. This is a FANTASTIC gift and looks so much like my baby. My husband was absolutely SHOCKED at how AWESOME the likeness is. I got a custom softball bobble next one will be a custom basketball bobble. You will not be disappointed, these bobble heads are spot on! We absolutely LOVE ours, you’ll love yours too!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Thank You

Thank You, Bobbleheadcraft.com for the most perfect gift ever.
They had the best communication, making sure I was satisfied the whole way through. At first I was doubtful if it would look like us, but when it came, and I opened it, WOW was it perfection!!!
Easy to work with, efficient service, follow through, all in all 10 star rating!

December 4, 2024
Unprompted review

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