bobbleheadcraft.comReviews 

After a rocky start, the company has contacted me several times in an attempt to fix the situation with my bobble head.
I am grateful for such good customer service!

Bobblehead looked nothing like photo submitted. Not even close! I understand it wouldn't be an exact match, it looks like some random person. They refuse to refund or partially refund. Rip Off!

We had two bobble head figures made and we are extremely pleased with the results!
The artistry is excellent and we had several chances to review and change our design. The models arrived very quickly perfectly packaged.
Many thanks
Richard H

Our Bobblehead is awesome! The figures look just like us, and it stands proudly on our mantle!
(We're just waiting for a correction on the nameplate)
David
Loganville Georgia

Excelent products , very pleased with the purchase !

Had a great experience! Great communication and the final result was a fantastic representation of my grandson in his football uniform. I was very pleased and would use again.

Poor communication and after 6 weeks I still haven't received my product. Do not buy from this company

This was a gift for my parents 65th anniversary. About 6 weeks ago I ordered and sent in 2 different photos to match. First prof they sent back looked nothing like them. I sent in another photo and advised them on things to change to help them make it look more like them. Received today and looks nothing like them. First prof was horrible off. And sent in another photo, and advised them on how they could change features to match my parents likeness. I don't understand why they didn't match the clothes in the photo I sent. They have my Dad in a suit, and the photo I sent, he is in shorts.Another scam. I would be embarrassed to gift these. Going in the trash. Be aware, spent $180 on crap.

The likeness of both were perfect. I believe trying to combine the Bride and Groom on "branch" platform along with her hair style (which also was perfect), got a little tight, and reason bride's head does not bobble as much. I also know they will be delighted over the final results of the product. Thank you

Love our Bobbleheads! Great likenesses and professionally created... thank you!

Without a doubt, this is the best personal gift I have ever given to anyone. Your artists did a magnificent job providing an excellent likeness to the recipient. Thank you so much

I loved the work he did for me I am immensely grateful for the perfect work of art he did I highly recommend his work

I purchased a personalized bobblehead for my husband's 50th birthday. It was based on his favorite hobby and they did a fantastic job with detail. I appreciated that the allowed me to make changes prior to finalizing. I am ordering another one for my daughter’s college graduation now.

Very impressed with the customer service. Took the time to ensure the bobblehead matched what I had in mind. It was worth watching my wife getting very excited !

I chose bobblehead as a gift for a friend, but after receiving the product that looked nothing like the picture I sent, I have no gift for my friend. I spoke to customer service, they would appear to be very helpful and understanding at first by asking you about details of your disappointment, after you reply with pictures and evidence, they tell you they’re sorry and that’s the best they can do… which went straight to the garbage. Very bad craftsmanship and worse customer service at a high price.

I enjoyed the communication with their creative team, they kept me involved every step of the way, and I was impressed with their prompt execution and delivery. I plan on ordering three additional custom bobbleheads!

I purchased a custom bobblehead of my 18-year-old daughter as a graduation gift and the product that I received didn't look anything like the picture that I had submitted. The face is so horrendous that if I gave it to my daughter she would cry. It looks like a middle aged witch. The skin and hair color is completely wrong, the nose is huge, and it just looks pure evil. The company acknowledges that they did a very poor job, but refuses to replace the item or allow me to return it for a refund. They actually have the audacity of asking me to pay MORE money with them for them to simply fix their mistake. This has been ongoing for a week now because each response takes over 24 hours so I am now having to dispute the charge with my credit card company. Do not trust this company. Their supposed "Commitment to Quality and Care" is a complete farce.

I was very happy with the product. They were able to make my requested revisions just as instructed. My husband loved his gift and so did I. I would recommend and I will definitely purchase this item again. It's a great gift! The only downside is the shipping time. It takes a very VERY long time from when you place your order until you receive it, but honestly it was too cute to make a fuss over it!

I ordered a bobblehead on 6/24 and paid extra for expedited shipping and a bobblehead. I asked if I would have it by July 23rd as they state 5 days for production and expedited shipping another 5 days. Here it is 8/13/2024 and according to shipping tracking it is delayed. I asked what that means and they told me they will try to write the shipper 4PX. Communication is spotty and only answered on our weekdays at certain times. They messed up on matching the picture twice. I do not believe I will have this item in time to present it to my granddaughter for the occasion if at all. Beware this company.

The detail in the hair, face, and changing the Bobblehead to have a thumbs up is just priceless. I was blown away by the final result and the person who received it was thrilled as well. Thank you for just a wonderful job!