bobbleheadcraft.comReviews 

219
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's amazing quality and the high level of customization, with many noting the exceptional artistry and attention to detail that perfectly captures personalities and likenesses. The staff is frequently highlighted for being responsive, courteous, and professional, making the ordering process straightforward and pleasant. Many people are delighted with the finished product, often describing it as a perfect and unique gift that brings immense joy to recipients. However, some customers experienced issues with the product's fragility, noting that it felt soft and uncured upon arrival, raising concerns about potential damage. A few other people also felt that the shipping tracker lacked estimated delivery dates, and in some cases, orders were not received despite being marked as delivered. Additionally, some reviewers were not happy with the resemblance of the bobbleheads to the provided photos, even after requesting revisions, leading to disappointment with the final product.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing happiness with the end result... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the end... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the final product and... See more

Staff

Reviewers highlight positive aspects of staff, often describing the team as helpful, responsible, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting timely delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no o... See more

Rated 5 out of 5 stars

Bobblehead craft did an excellent job on the piece I ordered for Fathers Day. They were great about sending proofs of the work in progress and making adjustments. I am very happy with the end result,... See more

Rated 5 out of 5 stars

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day! He is MORE than happy to have received it, and you truly captur... See more

Rated 5 out of 5 stars

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but th... See more


4.3

Excellent

TrustScore 4.5 out of 5

219 reviews

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4.3

All reviews

(219)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Go elsewhere!!

Go elsewhere!!! If you don’t you’ll be sorry.
I ordered a bride and groom and the proof sent was ok for groom but bride was nothing like her so I said fix it. No further proof sent and the rejected one was sent after a long time and when I contacted them with my concerns they said pay to fix it, when I refused they started talking to me quite rudely. It was a costly waste of time. Very disappointed.

February 3, 2023
Unprompted review
Rated 4 out of 5 stars

Awesome Groomsmen Gift

I ordered 11 bobbleheads as gifts for my groomsmen. They actually turned out really well for the most part--they did a good job matching the faces to the pictures I sent. A few things I wish I had known ahead of time:
1. This company is based in China so they struggle some with communicating in english via email. Also, be prepared for international fees on your credit card, I had not thought about that beforehand.
2. For all of my proofs, they sent a picture of the bobblehead before adding hair. There were a couple that I wish I had a proof of with hair, but they still look pretty good.
3. It takes a while to receive the bobbleheads, it was right at 4 weeks for me and I did not pay extra for the "Fast" shipping.

Overall, I'm very happy with how they turned out. I also got a 25% discount since I ordered a larger quantity. Ended up being a unique gift for my groomsmen that they can keep forever!

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

Don't Do It

1st proof was sent, requested they fix the female figure and the male figure was fine. No other proof sent, item shipped, female figure looks awful. Asking me to pay to fix the head of female figure!!!!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Don't take MY word!

Take the word of the amazed recipients of the absolutely awesome couples 👫 bobbleheads you've given them for a special occasion in their lives, or simply to commemorate their love! When you see the thrilled surprise on their faces, I guarantee you will be happy, too, and satisfied, you will congratulate yourself you made the best choice for their gift. This professional artwork handmade by skilled sculptors at bobbleheadcraft.com is so unique & personable & the work so outstanding that you will be sure to have many more sculpted for your other friends and family, (not to mention yourself, as single bobbleheads are also made!); because when they see this product, everyone will want one! They are unbelievably life-like, down to the color of eyes, hair & skintone, but downplaying any imperfections that we all have, and emphasizing pleasing facial expressions. The price is very reasonable for the quality work you receive, also making the enjoyment for giver AND receiver that much more satisfying. I was not "conned" into writing this, by-the-way, as I am thoroughly impressed with the two I've ordered so far, and I'm ordering 2 more! Thanks for reading my opinion! I'm just sharing a good experience-- that may help you out of some, at times, troublesome gift-hunting. Especially for couples! Happy shopping! Cheryl Brown in New Orleans

January 10, 2023
Unprompted review
Rated 3 out of 5 stars

Received my bobble head with totally…

Update. They finally gave in and sent me a new bobblehead. Not great but ok. My eyes look Asian on this one which was a problem they sort of fixed after I pointed it out on the first proof of the first bobblehead. They did it again but this time I don’t think I said anything because I was just over it and feeling like they were fed up with me so when I saw the skin seemed better I just said it’s fine. So the pink skin they lied and said they couldn’t do anything about was fixed this time. Overall not terrible and I have to appreciate the attempt to fix the issue so I’m changing my review from 1 star to 3 overall. I wouldn’t say stay away if the price is right I guess, but beware it’s probably not going to be as good as the pics/comparisons they show on the sight. My first bobble head, and I can’t say I did a ton of research before choosing bobble craft but it might be an ok way to go for the money. I think I paid a little under $80 total. Good luck.

Original. Received my bobble head with totally pink skin??? They emailed me the first proof and the face did not look like me so they redid it and didn’t ask for my approval the second time and just shipped it out. It’s very pink. They lie and try to blame lighting and not having total control over the colors. Complete lies. The first proof pic for approval they sent me had normal tan skin. They literally just try every lie they can to not fix the issue. Bad company to work with.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Dealing w Bobblehead was AMAZING!

Dealing with Bobblehead was AMAZING! They created such an accurate depiction and paid 100% attention to detail! They kept in touch daily and always got back to me with what l asked for! I'm so excited to see the recipients reaction!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Love our bobble head!

I had a great experience. My order took about a month but that’s because they hand craft it. They’ll send you a picture of the product before finishing to make sure you’re satisfied. If not, they will fix what you think needs fixed. I communicated with them a few times through email and they responded quickly. I’m satisfied with the finished product.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

I was anxiously waiting for my order and it takes about a month. When I received it and opened it I was like WOW. My wife loved it for Valentines day and the likeness is uncanny. I would recommend Bobbleheadcraft for a fun and unique gift

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

I would give ZERO stars if I could

I would give ZERO stars if I could. First off the statue, look nothing like the picture. Second they made a cyclist into a police officer, which is not what I ordered. Their customer service has been absolutely beautiful. I spent $150 on piece of garbage. After fighting for a month to get some type of refund they agreed to 30%. (Better than nothing) I have yet to see this money. This company should not be in business. Pitiful.

December 20, 2022
Unprompted review
Rated 1 out of 5 stars

didn't even look close to what was expected

After waiting almost 7 weeks for delivery... the order was all wrong! First the image looked nothing like the picture I provided... I mean not even a resemblance! I ordered the head not to bobble, which was one of the configuration choices... it came with the bobble...ugh. I wasted almost $100 on this and as it was a gift now I have to look for something else. Do not order from this company if you don't want to be disappointed!

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

The product I ordered looks NOTHING…

The product I ordered looks NOTHING like the photo that I sent! I asked them to edit it over and over and they sent the first version. This is false advertising - DO NOT WASTE YOUR MONEY!!! This was a 60th birthday gift for my brother and I was so excited to give it to him. It was a total letdown for everyone.

January 22, 2023
Unprompted review
Rated 1 out of 5 stars

This is not a legible company

This is not a legible company. Collected money on my credit card immediately upon receiving my order and never sent the bobble head. They sent proof for me to approve and there wasn’t a bit of resemblance. DO NOT FALL FOR THIS SCAM.

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Run from this company! They take your $$ and include a “free cute dog” as they call it! They ship this and not what you order then claim order was delivered! China company huge scam do not fall for it! Any good reviews were written by then, look at the grammar!

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Beyond my expectations!

I am beyond happy with my custom Booblehead purchase. I ordered it end of November and received it on time for Christmas. When I opened it up, I wasn’t quite sure what to expect. I sent in pictures of my brother for reference and as soon as I saw the finished product, I was amazed. The Bobblehead is Amazing, beyond my expectations. The craftmanship is beautiful and the details are amazing. I was so happy and honestly relieved. Worth every penny, I highly recommend to anyone looking for a unique and fun gift idea.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

My girlfriend and I

I recently purchased two fully customisable bobblehead figures and I am extremely satisfied with the results. The high quality and attention to detail is beautiful. Strongly recommend anyone to treat themselves to this amazing artistic experience.

December 10, 2022
Unprompted review
Rated 4 out of 5 stars

5 bobbleheads.

I ordered 5 bobbleheads for my coworkers. I had an issue with the tracking number. I was sent the wrong one first. It took a long time to get my order! But I did order 5. It took so long I started getting mad. But they finally arrived. And were a HUGE HIT! The attention to detail was great!! I wish I could leave a picture with this review. THANKS bobbleheadcraft.com

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Can't recommend Bobbleheadcraft enough

Can't recommend Bobbleheadcraft enough. I had a vision of a product they brought to life with their skills and artistry. There was a tweak we wanted changed and they did so without hesitation and professionalism. Highly recommend their products for any special occasion where a unique gift is needed. Thank you!

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

They ship custom bobbleheads without you approving it and they're all wrong

I sent a picture of my face and a picture of my pose and a picture of what the uniform looks like. They never showed me what it would look like and instead simply mail it. A few weeks later I received it and the uniform has someone else's name and uniform number on it. The hat is on backwards and the logo was just scribble. When I received notification that it shipped the manager wrote back that they do not take pictures of finished items but to let him know if I am dissatisfied when it arrives. When it arrived it was all wrong and the manager wrote back that he's "sorry they can't pleased me" I then asked for them to make it correctly or send a refund and he refused. YOU HAVE BEEN WARNED! TOTALLY UNPROFESSIONAL AND THEY BASICALLY STOLE MY MONEY. I have since ordered the same bobblehead doll from another company and it came out perfect.

October 2, 2022
Unprompted review
Rated 1 out of 5 stars

I started the process in early July to…

I started the process in early July to get a wedding couple bobblehead for my son (9-10-22). The designs kept getting worse and worse to the point that I asked for my money back twice only to be told I can only get 40% returned (this is still during the design process). I was upset but told them to continue. My daughter-in-laws hair is a mess, She is in a short dress (not a full length wedding as requested), the dog is different breed and I received yesterday (9-13-22). Stay away from this company. Poor quality for the price you pay.

September 14, 2022
Unprompted review

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