Easy to place an order, kept informed of process and very quick delivery. Delighted with both purchases. Another long sleeved Breton! True to size and great fit. White top with cut out detail at nec... See more
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Review summary
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Boden is on trend with fashion. The colours in all clothing are vibrant. Their website soo easy to navigate. No issues with any returns. My favourite fashion site for all my clothing. Outstanding... See more
They were very thorough from start to finish and very efficient everything ran smoothly and I had my parcel quickly . I cant fault the quality of Boden , having not bought this brand before , I had to... See more
Quick delivery - although Evri is not a good choice of courier as parcels are not delivered with care. Nic, good quality top and quick refund on rejected items
Contact info
Boden, Kirby Road, Glenfield Leicester, , LE3 8DU, United Kingdom
- 0330 333 0000
- cservices@boden.co.uk
- www.boden.com
4.6
Excellent
76K reviews
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Sadly my experience has been poor
Sadly my experience has been poor, due to Boden’s chosen delivery agent being Evri, and unfortunately each time I order I have problems. My latest delivery has not been delivered at all, and now almost 10 days later, I am still trying to navigate the refund process that I was told would be 5 working days (from 19th) and It’s been painful. I appreciate it is Evri who is the main issue, but I have previously contacted Boden to highlight the issues with Evri but they keep using them and it’s sad that the company does not clarify if it is looking at alternative agents or options for clients - maybe a click and collect option is safer. However still waiting for the refund is a Boden matter.
May 14, 2026
Quick delivery
Quick delivery - although Evri is not a good choice of courier as parcels are not delivered with care.
Nic, good quality top and quick refund on rejected items
May 14, 2026
Good fit for petite
Easy purchase, fast delivery.
The dress fits really well and the material is very comfortable. I am very petite and I often struggle to find midi dresses that fit well. This is my third purchase from Boden and I would buy again.
May 15, 2026
Easy to order/ beautiful clothes
Easy to order, pay and kept up to date and my order came quicker than I expected. And beautiful clothing
May 14, 2026
❤️ Boden
Love, love, love Boden! Years of shopping with Boden and they’re still my favourite — beautiful quality, lovely styles, and customer service that actually cares!
May 14, 2026
Quick delivery
Quick delivery. Packed nicely in tissue and a box so not creased. Easy to return items I did not need. Pleased with quality.
May 13, 2026
Goods ordered arrived promptly and are…
Goods ordered arrived promptly and are very good quality.
Could use paper packaging though!
May 14, 2026
Excellent
Excellent customer service. Lovely quality items. More people should take note, and run their businesses this way.
April 17, 2026
Love the quality and variety of items
Love the quality and variety of items, great offers too
May 14, 2026
Disappointed as they didn’t redeem full value of my voucher
Always had great customer service from Boden in the past but very disappointed after they didn’t redeem my £20 voucher. I ordered a dress in 2 sizes and returned one. As I ordered two they split the voucher and only took £10 off. I phoned and they refused to give me the full £20 off. So make sure if you have a voucher only order 1 item!
May 13, 2026
Some beautiful petite fitting clothes…
Some beautiful petite fitting clothes and great customer service and very smooth, delivery and returns/refunds etc. Ordered 5 or 6 dresses, eventually found the perfect one for a special occasion, but returning the items all very quick and smooth and one of the quickest companies to refund the monies on receipt of items.
May 12, 2026
Wonderful colours and patterns
Wonderful colours and patterns. Always on trend and garments are well made. I can’t recommend Boden highly enough after 20 years!
April 13, 2026
Easy to place an order
Easy to place an order, kept informed of process and very quick delivery.
Delighted with both purchases. Another long sleeved Breton! True to size and great fit.
White top with cut out detail at neck is true to size and a bit smarter than a traditional T shirt. Very pleased with purchases.
May 5, 2026
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