Got to wait few days for my book arrives due to the black friday sale, other than that, its all good.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
God service
Superfint service. Dejligt at hente lokalt
God service!
Company replied
Company details
Written by the company
Bog & idé er Danmarks største boghandlerkæde - en kæde med en lang historie og et værdigrundlag, der tager afsæt i kundernes ønsker og behov.
Contact info
Søborg Hovedgade 115, 2860, Søborg, Søborg, Denmark
- 39 66 02 56
4.4
Excellent
189 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Got to wait few days for my book arrives due to the black friday sale, other than that, its all good.
December 14, 2024
God service
November 30, 2023
God service!
May 29, 2022
Reply from Bog & idé - Søborg
Hej Peter
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du må have en rigtig god dag
Med Venlig Hilsen
Mille fra Bog&idé teamet
kundeservice@bogogide.dk
www.bog-ide.dk
The sales in Søborg are extremely bad…
The sales in Søborg are extremely bad service, very disgusting attitude when we try to return 3 books out of 10, besides we gave back one book which they gave wrong.
May 2, 2022
Reply from Bog & idé - Søborg
Hi Yan Yan
Thank you for your review, I am very sorry to hear about your experience in the shop.
I will forward your review so this hopefully wont happen again in the future.
Kind regards
Mille from the Bog&idé team
kundeservice@bogogide.dk
www.bog-ide.dk
Reply from Bog & idé - Søborg
Hej Knud
Mange tak for din anmeldelse, den sætter vi stor pris på.
Hvor er det bare skønt at høre, at du har haft en god oplevelse med dit køb hos Bog & idé.
Tusind tak for de 5 flotte stjerner!
Du må have en god dag.
Med Venlig Hilsen
Sarah fra Bog & idé teamet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.