Bohairmia Reviews 

586
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times, excellent product quality, and surprisingly affordable prices that make online shopping very satisfying and convenient. People also deeply appreciate the secure packaging methods and the remarkable ease of navigating the digital store to quickly find desired beauty items. Some reviewers were not happy with occasional order discrepancies, specifically mentioning receiving incorrect item sizes or entirely different products than what was originally ordered. A few consumers also noted unexpected subscription charges or opening delivered boxes to find damaged goods that required additional customer support assistance.

What people talk about most

Product

People report high satisfaction with the product range and quality, praising brand-name items that are often... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that packages arrive quickly and on... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Service

Users describe positive interactions with service, highlighting a proper and fantastic overall experience.... See more

Price

Reviewers highlight positive aspects of price, noting that no other suppliers can match these great offers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

586 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(586)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally recommend Bohairmia…

I've been using Bohairmia for a while and they unfailingly provide excellent customer service, quick delivery and quality products. Would totally recommend them!

December 2, 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Teresa for your kind review on Bohairmia! :)

Rated 5 out of 5 stars

I ordered my shampoo and conditioner…

I ordered my shampoo and conditioner and it arrived the next day. Brilliant service.

November 3, 2023
Bohairmia logo

Reply from Bohairmia

We're so glad you experienced a quick delivery service. Thank you for your review of Bohairmia!

Rated 5 out of 5 stars

Product Ordering

A quick and very efficient order and delivery service. Thank you.

November 5, 2023
Bohairmia logo

Reply from Bohairmia

Thank you Amanda. We hope you enjoy your Bohairmia products!

Rated 5 out of 5 stars

Well packed

Well packed, prompt delivery and excellent quality product at competitive price

November 6, 2023
Bohairmia logo

Reply from Bohairmia

Thank you David for your review on Bohairmia!

Rated 4 out of 5 stars

Easy site to use

Easy site to use, efficiency in delivery , a little upset that couldn’t seem to get double pack which was cheaper last time, gone up quite a bit, but just love the shampoo and conditioners products

November 6, 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Jan for your review on Bohairmia!

Rated 5 out of 5 stars

Excellent

Very efficient - product is exactly what I hoped it would be. Fantastic salon to deal with. Just wished I lived within g closer proximity so they could do my hair.
Will definitely buy from them again.

October 10, 2023
Bohairmia logo

Reply from Bohairmia

Thank you! We hope you enjoy your haircare products from Bohairmia.

Rated 5 out of 5 stars

Love this shampoo and conditioner…

Love this shampoo and conditioner leaves my hair super clean and also got my curls back thanks to this product and this is my second time purchasing

September 28, 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

We're so glad to hear you're a returning customer. Thank you Mahdieh!

Rated 5 out of 5 stars

Great!delivery came next day even it…

Great!delivery came next day even it was said 2-3 days, I ordered the wrong brush by mistake and they answered my emails straight away and tried to help. Very happy and definitely recommended

September 10, 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your review Ionela. We're glad we could resolve your problem quickly!

Rated 5 out of 5 stars

Great service

I purchased 2 System Professional 1000ml products. Both arrived quickly and well packaged. Great value for money

August 24, 2023
Bohairmia logo

Reply from Bohairmia

We hope you love your System Professional products Karen!

Rated 5 out of 5 stars

I Recommend Bohairmia

Easy to order and easy to collect. What can I say other than I will definitely order from Bohairmia again.

September 5, 2023
Bohairmia logo

Reply from Bohairmia

Thank you Jane! We hope to see you again soon!

Rated 5 out of 5 stars

A 5 star professional FREE service for…

A 5 star professional FREE service for all your hair needs. I have the MOST difficult - fine - frizzy - unruly hair and was battling to chose from the overwhelming amount of products available. Antony’s friendly expertise soon had me on the right track, and after just 2 weeks I have seen a positive - healthy difference in my hair - scalp and styling. I’m so grateful. 🙏🏼🥰😇

September 3, 2023
Bohairmia logo

Reply from Bohairmia

We're so glad we could help you with your haircare needs Leonie! We're grateful for your custom :)

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