Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more
Company replied
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more
Company replied
First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend
Company replied
Company details
Information provided by various external sources
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Contact info
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
- www.bohairmia.co.uk
4.7
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very prompt delivery
Very prompt delivery, something was missing but after a quick phone call, the missing part was delivered the next day. Can't praise them enough.
July 25, 2024
Unprompted review
Great value
This was the second time I purchased items, and as with the first time I was delighted with the products, delivery was very prompt and I would certainly recommend Bohairmia.
July 17, 2024
Unprompted review
Great communication and service
Great communication and service. Always have my products in stock!
June 1, 2024
Unprompted review
Amazing service and quick
Amazing service and quick, would recommend them to anyone.
June 1, 2024
Unprompted review
excellent service
fast delivery and also travel size freebie thrown in so thank you (and discount code for next purchase)
May 20, 2024
Unprompted review
Great customer service
Great customer service, easy ordering process and super quick delivery!
May 10, 2024
Unprompted review
Great service
Great service! I bought a diffuser and a nice employee rang me in advance to explain that the box was damaged and was the only one left - and did I still want it. Product arrived promptly and was exactly as described, fitting my existing hairdryer.
March 28, 2024
Incredible fast delivery and excellent…
Incredible fast delivery and excellent customer service!
April 18, 2024
Unprompted review
Very pleasant and helpful advice A…
Very pleasant and helpful advice A great company to deal with
April 2, 2024
High quality brand products at great prices!
Fantastic product range, great prices and exceptional, personal, immediate customer service response when the delivery company failed to deliver. Service went above expectations and will not hesitate to order again. Highly recommend the quality of products, packaging and customer service.
April 2, 2024
Unprompted review
Easy to place the order it was…
Easy to place the order it was delivered promptly and was well packaged and was cheaper than other websites
March 28, 2024
Wonderful fast Service as always when…
Wonderful fast Service as always when using Bohairmia. I have used before, and on one occasion needed to phone for help, and the same response was met Friendly and efficient, So very pleased to receive my wonderful Kenneth Murphy Volume products for fine Hair, they are a Dream and have given my Hair the best volume ever!
March 21, 2024
Unprompted review
Vidal Sassoon products
Great products at good price. One product was leaking and they sent a replacement.
March 20, 2024
Unprompted review
Brilliant company
Brilliant company, really helpful and friendly staff. Items always received promptly. Will always use Bohairmia. Thank youuuu.
February 16, 2024
Unprompted review
Excellent products and service
Excellent products and service! A great website for luxury hair products. Great rewards system for customer loyalty too
February 26, 2024
Very fast delivery
Very fast delivery. Product as described. Highly recommend
February 29, 2024
Unprompted review
Very efficient handling and forwarding…
Very efficient handling and forwarding of my order.
January 30, 2024
Reasonable price and delivered promptly
January 14, 2024
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