Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more
Company replied
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more
Company replied
First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend
Company replied
Company details
Information provided by various external sources
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Contact info
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
- www.bohairmia.co.uk
4.7
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Designer products and good competitive…
Designer products and good competitive prices ordered Balmain brush.
And quick delivery.
March 7, 2025
Unprompted review
Excellent Customer Service!
I didn't receive my order via Evri and Antony resent it straight away with no problems thank you very much!
March 3, 2025
Unprompted review
Quick and efficient service and they…
Quick and efficient service and they are one of the few places left to get Sassoon products. I would highly recommend them.
February 14, 2025
Unprompted review
Very quick turnaround from placing…
Very quick turnaround from placing order to receiving it.
Goods came before indicated
Sassoon products always in stock
February 3, 2025
Order ready to collect👍as I live…
Order ready to collect👍as I live locally
Super products super service as always
Thanks x
January 31, 2025
Poor delivery
The product and your service was excellent, as always but Evri did not follow delivery instructions. They did not ring my bell and left the parcel in the middle of my drive, in pouring rain. The box was soaked through when I finally found it.
December 31, 2024
Favourite go to products.
Efficient service, delivery within specified time. Securely packaged goods to protect from damage.
Really pleased to find a range of a favourite product on your website not widely sold except in the particular Salon.
November 3, 2024
Easy to use website and prompt delivery…
Easy to use website and prompt delivery of goods
November 1, 2024
Excellent
Excellent! Delivery was super fast and the shampoo and conditioner I ordered is perfect. The prices and offers are also very competitive. I will definitely choose to order from Bohairmia again in the future as was very pleased with the service
October 24, 2024
Unprompted review
How have used Bohairmia for several years now and their service has always been excellent, as are their products.
How have used Bo
September 17, 2024
Unprompted review
Great service
Always receive a great hassle free service.
Easy to order and pay and delivery is always very quick.
Can always get the products I like that can often be harder to find elsewhere.
September 16, 2024
Unprompted review
Absolute pleasure
Absolute pleasure! Site is so easy to order from (I actually did it whilst brushing my teeth one morning!) so easy to pay with Apple Pay too.
My order arrived super quickly, all tracked and updated whole time.
When a retailer makes the experience this simple and easy, just buy from them and get off that huge cooperations site and support a real business!
September 4, 2024
Unprompted review
My orders are always received within …
My orders are always received within couple of days. Competitive prices.
September 3, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.