Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more
Company replied
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more
Company replied
First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend
Company replied
Company details
Information provided by various external sources
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Contact info
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
- www.bohairmia.co.uk
4.7
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service!
Great Service!
Had one small issue with a pump all sorted next day! Can't fault the service soo helpful! would not hesitate to recommend.
May 28, 2023
Reply from Bohairmia
Thank you so much for your review Johanna! So kind :)
Reply from Bohairmia
Thank you for your review!
Reply from Bohairmia
Thank you for your review! We're glad you enjoyed your experience at Bohairmia :)
This is the only place I can get the…
This is the only place I can get the products I want in 1L size. Delivery on time and I live in a remote area.
May 18, 2023
Unprompted review
Reply from Bohairmia
We're glad that we have what you're looking for! :)
Excellent product
Excellent product
Efficient delivery
Good packaging
Thankyou
May 11, 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind review Janet!
Reply from Bohairmia
Thank you for your kind review Farida!
Great product range and customer care
Great product range especiallyfor my long, dry hair, quick delivery and customer care. I have using Bohairmia for 4 years and never been disappointed.
April 30, 2023
Reply from Bohairmia
Thank you for your kind review and your loyalty to Bohairmia, Helene! We really appreciate it.
Reply from Bohairmia
Thank you for your kind review Pia!
Delivery attempted only oncery
Delivery attempted only once, after which I had to go collect the parcel (not exactly next door)
Delivery should be attempted more than once, come on
April 9, 2023
Reply from Bohairmia
Thank you so much for your feedback. We can see that your order was delivered next day and unfortunately you were not home when delivery was attempted. As we use DPD you would have received a one hour delivery slot notification by email or text. Sadly, DPD only attempt delivery once before leaving at a local collection shop. This is out of our hands and in our experience DPD offer the most efficient and reliable service.
My product was perfect
My product was perfect. It was delivered efficiently and I love Paul Mitchell Freeze and Shine as my hairspray
April 7, 2023
Reply from Bohairmia
Thank you for your kind review Miriam We're glad you love your product!
Packet arrived in good condition
March 27, 2023
Reply from Bohairmia
We're happy to hear this Alexandra!
Speedy and efficient.
Excellent speedy and efficient service, and had the product I wanted. My only criticism is the unnecessary use of plastics in the packing.
March 27, 2023
Reply from Bohairmia
Thank you Judy, we will take onboard your comment!
They delivered the products I ordered…
They delivered the products I ordered within the time frame they set and their delivery company kept me informed of delivery timings.
March 26, 2023
Reply from Bohairmia
Thank you Juliet for your review!
Competitive and Excellent service
Bohairmia are now our 'go to' supplier for shampoo's and conditioners. This is as they constantly offer, not only competitive prices, but have given us excellent service on every order, with many arriving within 24 hours.
March 31, 2023
Unprompted review
Reply from Bohairmia
What a fantastic review, thank you so much Keith!
Great Service From the time of ordering to delivery.
From the time of ordering to delivery no problems, fast service.
March 26, 2023
Reply from Bohairmia
Thank you Elaine for your kind review on Bohairmia!
Reply from Bohairmia
Thank you for your kind review and recommendation, Tony!
Good price, quick delivery
Pleased to find my shampoo in a 1l bottle at Bohairmia. Good price, quick delivery. Didn't need the pump and couldn't see how to exclude it from the order so feel like I've wasted plastic but other than that, very pleased with my order and will be buying from this company again.
March 15, 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind review, Susan! We have taken onboard your comment about the extra pump, and we will work on this on our website! :)
Excellent service and pricing
I wanted large size Kevin Murphy products and found Bohairmia via an internet search. The products were at a great price, and were delivered quickly, I was kept up to date with dispatch notifications etc. along the way. I will certainly return for more products when I need them. Thank you very much!
March 13, 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind review Vivienne. We're glad you enjoyed your experience shopping at Bohairmia, and we hope you love your Kevin Murphy products!
Reply from Bohairmia
Thank you for trusting Bohairmia with your purchase Gillian. We hope to see you again soon!
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