Bohairmia Reviews 

586
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times, excellent product quality, and surprisingly affordable prices that make online shopping very satisfying and convenient. People also deeply appreciate the secure packaging methods and the remarkable ease of navigating the digital store to quickly find desired beauty items. Some reviewers were not happy with occasional order discrepancies, specifically mentioning receiving incorrect item sizes or entirely different products than what was originally ordered. A few consumers also noted unexpected subscription charges or opening delivered boxes to find damaged goods that required additional customer support assistance.

What people talk about most

Product

People report high satisfaction with the product range and quality, praising brand-name items that are often... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that packages arrive quickly and on... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Service

Users describe positive interactions with service, highlighting a proper and fantastic overall experience.... See more

Price

Reviewers highlight positive aspects of price, noting that no other suppliers can match these great offers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

586 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(586)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bohairmia were exceptional …

Bohairmia were exceptional in sending the product of my choice in such a quick time. I ordered the product, it was despatched immediately and arrived the following day! Well done to all concerned.

February 23, 2023
Bohairmia logo

Reply from Bohairmia

Great to hear your products arrived quickly Harry! We hope you enjoy them. :)

Rated 5 out of 5 stars

First Class Service and Product

Excellent service and an excellent product. I thoroughly recommend this website and will definitely use them again.

February 4, 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your recommendation Lynn! We're glad you enjoyed your experience at Bohairmia and we hope to see you again soon!

Rated 5 out of 5 stars

Would highly recommend Bohairmia

Would highly recommend Bohairmia, as a company, the ease of ordering and the fast delivery, I’ve tried different outlets to sauce Morocan oil shampoo and most have been fake. I was so happy to have received my shampoo as the real thing! Thanks Bohairmia.Will be shopping with you again!

February 8, 2023
Bohairmia logo

Reply from Bohairmia

We're so thrilled to hear you enjoyed your experience at Bohairmia, Martha. We hope you love your MoroccanOil Shampoo!

Rated 4 out of 5 stars

Excellent Company

I received a call just after placing my order to confirm I'd ordered the right size attachments and really appreciated this and never experienced before. Well done for your professionalism and kindness. Quick delivery too

February 3, 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind words Jayne! We hope you enjoy your haircare products!

Rated 5 out of 5 stars

Excellent service

Easy to navigate site. Good communication throughout. Product arrived on time and well packaged

January 25, 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Mike. We hope to see you again soon!

Rated 5 out of 5 stars

Great company

Great products, quick service and, most of all, great customer care!

January 5, 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Eleanora!

Rated 5 out of 5 stars

Fantastic service

The courier lost my order (not Bohairmia's fault) but fantastic service from Bohairmia when I let them know and had a new parcel delivered the next day.
Their response was faultless and I definitely intend using them again.

December 30, 2022
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review, Tracie! We're glad we could resolve the problem for you.

Rated 5 out of 5 stars

Great availability of product out of…

Great availability of product out of stock elsewhere, great value, swift delivery and polite service, pleased to have found them, will use again.

December 21, 2022
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review! We hope you enjoyed your experience at Bohairmia.

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