Boilers4essex Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

£423 to tell me that my boiler was…

£423 to tell me that my boiler was condemned!! I called them to see if my swimming pool boiler could be serviced. The operative took just over an hour to condemn it. Looking at the rusted wreck myself I felt this could have been done in about 20 mins but I suppose they wanted to go over the hour. By anybody's standard this a phenomenal amount to pay and I certainly won't be using them again.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Service

I had a Valliant boiler installed by Boilers4Essex. It’s still very regrettable now despite having tried to make the best out of a bad situation. I really wished I had stuck to British Gas. Initially when James visited me I was filled with such confidence from his salesman pitch. Once they got the business it went downhill from there. They blamed me for everything that went wrong despite being the experts. No proper survey, planning or communication. The inexperienced junior sent to do the job didn’t install in a discreet manner as promised by James initially. Also the new boiler didn’t work for a while until they decided to change by system to pressure system all of which I had to pay more for. It was overall the most painful and stressful service commissioning I have ever experienced. In the end I got a working boiler however it looks so terribly done despite coming out more expensive overall than I would have spent with British gas and gotten peace of mind. Now reflecting several months later I feel like no one should have to go through what I did and that it’s my obligation to warn someone else that may make same poor judgement and avoid the mistake!!!! Don’t try and look for a bargain like I did and fall into the hands of the likes of Boilers4Essex, get your boiler installed by a reputable company for peace of mind!

September 27, 2021
Unprompted review

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